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    Doesn’t Have The Gift(card) Of Foresight, Part 2

    | SK, Canada | At The Checkout, Money

    (Customer is paying at the checkout at a world-wide chain supermarket.)

    Me: “That’ll be $11 please.”

    Customer: *digging out pockets of pants, jacket, and purse* “Where the h*** is my card?”

    (Five minutes pass; the line starts to build up.)

    Customer: “I’m sorry; I’m looking for my gift cards.” *place five cards on the desk*

    Me: “It’s okay, take your time.”

    Customer: “You can help others first.” *keeps searching for more gift cards*

    (I clear the rest of the line in five minutes.)

    Customer: “Here, try this one.”

    (Hands me a gift card with three-year-old design and at least 10 cards on the desk. I swipe and it get a $0 balance.)

    Me: “Sorry, madam, this one didn’t work out. It has a $0 balance.”

    Customer: “Okay, then try this one.”

    (I kept trying with her other five cards and they all turn out $0.)

    Customer: “How the f*** can that be? That’s why I never trust any of these gift cards! Do they expire or what? See, that one’s got a $20 written (hand-written) on top! Get me your manager!”

    Me: “Madam, as far as I know they are required by law not to have an expiry date, and I can get you the manager.”

    Manager: “What seems to be the problem?”

    (I explained the situation.)

    Manager: “Well, madam, these cards will never expire, they can only be used up, is there any chance that they’ve already been used up?”

    Customer: “H*** no! See this f****** writing?! It says $20 and that one got $30 and that—”

    Manager: “Well, then, I can help you figure out how much they worth at my till.”

    (The manager cancelled her order at my till, and the customer went with manager to check values of her cards. Later, when I talked to the manager, she said all but one of her cards had value, which added up to $25.30. And after double checking with the pin number of each gift card, Manager was able to pull out records of all the gift cards, rendering the customer speechless and walk away shamefully. Oh, yeah, and she still kept all those empty gift cards in her purse mixed altogether with the only charged one.)

    Related:
    Doesn’t Have The Gift(card) Of Foresight

    Your Friendly Neighborhood Customer Service

    | NJ, USA | Awesome Workers, Family & Kids, Geeks Rule

    (I work in the video games department of a large toy store. We are doing a promotion for one of the Spider-Man movies. They hire an actor who dresses up as Spider-Man and gives out autographs. I snuck an autograph from him in during my lunch break and the actor goes home in the afternoon. After ringing up the last customer, a young boy comes up to the register with his dad. He has a Spider-Man jacket and a t-shirt.)

    Dad: “Hey, we’re here to see Spider-Man. Do you know where he is?”

    Me: “Oh! I’m sorry but he left an hour ago.”

    (Immediately the boy looks sad and the dad smiles apologetically to his son.)

    Dad: “I’m so sorry, [Son] Maybe we’ll see him next time?”

    (By now, the son is about to cry. I see the autograph under my register and quickly come up with a story.)

    Me: “Oh, [Son], right? Spider-Man told me all about you! He had a lot of crime to fight today but he told me to give this to you. He’s very proud of you and he wished he could have met his biggest fan in person! I’m really glad I found you!”

    (I gave him the autograph and his eyes lit up. They thanked me repeatedly while I rung up their purchase and I watched the boy leave with an extra skip in his step. I never liked working in retail but this was one of my favorites. I was more than happy to brighten his day!)

    Es-pwñ-ol, Part 3

    | Newark, NJ, USA | Family & Kids, Language & Words, Technology

    (I’m with my mother buying a pouch and a case for my brothers hand-held gaming system. I go off on my own to find some computer games. Not even five minutes later I return to my mom looking very flustered with an employee. My mother and I are Peruvian. She speaks Spanish and struggles with English.)

    Me: *in Spanish* “Ma, are you okay?”

    Mom: *in Spanish* “No, I can’t remember the stupid name for this s***. The thing that covers the DS for you brother, what is it?”

    Me: *to the employee, in English* “Oh, my mom is looking for a cover for the 3DS. Do you have any?”

    Employee: “Yes, I showed your mom the selection right here; these are the ones we have.”

    Me: *in Spanish* “Ma, they only have these.”

    Mom: *in Spanish* “No, this f****** idiot isn’t understanding me! I want the ones in foam because your brother keeps breaking the plastic ones.”

    Employee: *in Spanish* “I’m sorry, ma’am, I know what you want. They’re over here at the next aisle.”

    (My mom turned a deep shade of red and mumbled out an apology, saying she was flustered and couldn’t control her temper. I was laughing so hard because I’m always telling my mom that just because she thinks they can’t understand her Spanish and talks s***, doesn’t mean she won’t get caught!)

    Related:
    Es-pwñ-ol, Part 2
    Es-pwñ-ol

    Parked Her American Dream

    | Baltimore, MD, USA | Extra Stupid, Geography

    (I work at a large department store that gets quite busy in the afternoon, and parking can be competitive. A woman is angry that another customer beat her to the spot she wanted, and becomes so upset that security goes out to see what is the matter.)

    Customer: “This is horrible! I would expect this to happen in some uncivilized country, like Mexico, or Florida, but not here in AMERICA!”

    He Is Weigh Out Of Line

    , | WA, USA | Health & Body, Rude & Risque, Spouses & Partners

    (It is a few days before Christmas. One of my coworkers is nearby.)

    Me: “Hi there, sir. Are you finding everything all right?”

    Customer: “Yeah, I’m just trying to decide which size sweater would fit my wife better.”

    Me: “Do you know what size she normally wears?”

    Customer: “Not really, but she is bigger than you… especially in the breasts… She is more like your size!” *gesturing to my coworker*

    (Turns around to address my coworker.)

    Customer: “What do you weigh?”

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