July Theme Of The Month: Great Timing!

Another Repressed Memory

, | Los Angeles, CA, USA | Uncategorized

(I have a flat screen TV near my workplace that was showing a recent cartoon on DVD: “Tinkerbell”. A customer comes by with
her toddler daughter in the cart, and watches a bit of the movie with the child.)

Customer: “Aw, that’s cute! What movie is that?”

Me: “It’s Tinkerbell“.

Customer: “My little girl likes that one. How much is it?”

Me: “It’s new, so it should be around 15 to 20 dollars.”

Customer: “15 to 20 dollars?! That’s almost all of my beer money!”

Geography, My Arch Nemesis, We Meet Again…

, | San Jose, CA, USA | Uncategorized

Me: “Thank you for calling **** at Santana Row. How may I help you?”

Customer: “Your stores are having midnight releases for ‘World of Warcraft: Wrath of the Lich King’, right?”

Me: “Yes, certain locations are going to be open, but our store–”

Customer: *interrupting* “It’s already midnight in the East coast – you can’t you sell them now?”

Me: “Uhh… unfortunately not.”

Customer: “BUT WHY?! IT’S MIDNIGHT IN THE EAST COAST!”

Me: “Well, it’s not midnight here, so, NO, we can’t sell it.”

Customer: “But people will be leveling up before me!! AGHHH! This is bulls***!”

Me: “Either way, our location isn’t going to be open for the midnight release. The closest location that will be open for the midnight release is 45 minutes away.”

Customer: “So if I go there, they should be selling them?!”

Me: “Probably not. They’re still on Pacific Standard Time.”

Customer: “What should I do then?! Everyone on the East coast will have a head start!”

Me: “Maybe you should move to the East Coast.”

Customer: “What time are you closing?”

Me: “10:00 pm.”

Customer: “I’m coming right now!”

Me: “Ok…?”

I Just Lost My Appetite…

| Moscow, ID, USA | Uncategorized

(A customer comes in with “artistic” nude pictures of herself and her husband, and throws them on the counter.)

Customer: “What kind of frame should I put on these? They are going in the kitchen.”

Me: “The kitchen, huh? Well, I can start you off with a few options.” *I show her a few frames*

Customer: “…and how much would this be?”

Me: “$350.00 each.”

Customer: “For $350.00 I’d expect something a little more… phallic.”

This…Is…Spyware!

, | Texas, USA | Technology, Top

Customer: “Hi, my son says that I have spartans on my laptop and I should bring it to you guys.”

Me: “…Ma’am? Spartans?”

Customer: “Yes, I called my son at school and told him that screens keep popping up all the time, and he said that I have spartans.”

Me: “Oh! You mean trojans! That’s a possibility; let me run this analyzer on your laptop real quick and we’ll see what’s going on.”

Customer: “Young man, my son is in college and he says it has spartans. You just stand here in a little uniform and make minimum wage. I think my son knows what he is talking about.”

Me: “You’re right ma’am. I was hoping to run a diagnostic and find out that it wasn’t spartans, but just by looking at the login screen, I can tell that you probably have about 300 of the little guys running around.”

Customer: “300?! Is that bad?”

Me: “It’s horrible. They cram themselves into a bottleneck and kill wave after wave of data, until there is a wall of dead programs blocking any more traffic through your computer.”

Customer: “Oh, that just figures. I’m going to go buy a new computer.”

Me: “Ok, ma’am, I think that would be best.”

One Annoyed Paranoid

| Nebraska, USA | Uncategorized

(I work at the photo department and am checking out a customer with a “Happy Birthday, Grand Son!” birthday card.)

Customer: “Hello… I only have this one birthday card.”

Me: “Okay, that’ll be $3.15. I just need your signature on the line, please.”

(The customer begins to sign her receipt, then pauses. She looks closely at the slip, then looks up at me, angry.)

Customer: “Now how does this know who I am?!”

Me: “… excuse me?”

Customer: “It has my name on it! Right here, below the line! I have never shopped here before. Where did you get my information?”

Me: “Ma’am, the information comes from your credit card.”

Customer: “Well!”

(She signs the slip and gives it to me. I put the slip in the register drawer.)

Customer: “And what are you doing with that? It has my information on it. You can’t just keep it!”

Me: “Umm, we have to keep it. That’s how you pay for things…” *register prompts for a zip code* “… and may I get your zip code, please?”

Customer: “Why do you need my address?!”

Me: “Well, American Express needs it. It’s a security measure. And it doesn’t need your whole address, just the zip code.”

Customer: “This is identity theft! Give me back my signature!”

Me: “Um, I promise you, I am not. And I can’t open the drawer mid-transaction, but I can call a manager to cancel your transaction.”

Customer: “You aren’t a cashier! How do I even know you work here?!””

Me: “Well, here’s my name tag. And my picture is on the wall.”

Customer: “If you work in the photo department, that could be photoshopped! You do not work here! I want a manager!”

Me: “Umm, okay…” *calls manager*

Manager: “What can I help you with today?”

Customer: “This thief is stealing my personal identity!”

Manager: “Excuse me?”

Customer: “I want my signature back! She is asking too many questions!”

Manager: “Okay, I will take it from here. So what is your zip code?”

(My manager takes care of the rest of the transaction. The receipt then prints out…)

Manager: “Here you go! Tell your grandson to have a happy birthday!”

Customer: “AND HOW DO YOU KNOW MY GRANDSON!? YOU PEOPLE STOP AT NOTHING! I AM REPORTING YOU! THIS IS ILLEGAL!” *continues yelling all the way out the door*

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