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    Brown-Skinned Savage, I Come From Distant Shores

    | Reno, NV, USA | Geography, Top

    (I was called by the cashier to help an elderly lady out to her car. As I was loading the trunk, she says…)

    Elderly Customer: “How do you say it? Muchas gracious?”

    Me: “Um, I’m not Hispanic.”

    Elderly Customer: “Oh, really? Where are you from?”

    Me: “I’m actually from Bangladesh.”

    Elderly Customer: “Really? Is that near Mexico?”

    Me: “No… it’s actually right next to India.”

    Elderly Customer: “Oh, I see…”

    (I finish loading her trunk.)

    Elderly Customer: “Thanks and aaadios!”

    Me: “…”

    Sometimes, Free Just Ain’t Enough

    , | Duluth, MN, USA |

    (Many years ago, in an electronics store far, far away…)

    Woman: “I just bought this computer and I can’t connect to Prodigy.”

    (eMachine had offered a $400 rebate for users who signed up for a year of Prodigy ISP, but the modems in their PCs wouldn’t work with Prodigy. Doh!)

    Me: “Yes, there’s a problem with some of the eMachines not working with Prodigy. I’ll put a new modem in for you and it will work. You can come back in about an hour to pick it up.”

    Woman: “I don’t want you to do that!”

    Me: “Uh… what?”

    Woman: “I don’t see why I have to get this fixed!”

    Me: “Unfortunately, your computer has a faulty modem, and the problem was found after it left the factory. However, I can replace your broken modem with a brand new one for free, and that will take care of the problem.”

    Woman: “But I don’t want you messing around in my computer!”

    Me: “This is my job–I install computer components all day.”

    Woman: “Well, I don’t want you messing around in there breaking things!”

    Me: “Replacing a modem is not that complicated. It’s like putting a new tire on a car.”

    Woman: “But if I just bought a new car, I shouldn’t need to have the tires changed in order to get it to work!”

    Me: “Yes, I understand that. I apologize about the faulty modem, and I’m offering to fix it for free.”

    Woman: “Well, I changed my mind. I don’t want that! Just cancel my Prodigy subscription.”

    Me: “…so you’d want to keep the broken modem?”

    Woman: “Yes, I want to keep it. Cancel my Prodigy subscription.”

    Me: “Ok, you got a $400 rebate for signing up for a year’s worth of Prodigy. If you cancel it, you’ll owe us $400.”

    Woman: *yelling* “WHAAAATTTTT? I’M NOT PAYING EXTRA MONEY FOR A BROKEN MODEM! I SHOULDN’T HAVE TO PAY MORE MONEY! YOU’RE JUST TRYING TO RIP ME OFF!”

    Me: “You got $400 off of your computer because you signed up for a year of Prodigy. If you cancel, then you have to pay the full price! How can you not see that?”

    Woman: “THIS IS B*LLSH*T! YOU’RE TRYING TO STEAL FROM ME! I WANT TO SPEAK TO YOUR MANAGER!”

    (We got her security instead.)

    Just Wait ‘Till He Meets The Dwarves In The Urinals

    | Richmond, VA, USA | Top

    Man: “Hey! I put my card in the ATM machine over there and put in my numbers, but it won’t give me any money. Does that even make any sense?”

    Me: “I’m sorry sir, the ATM is owned by that bank. You’ll have to call them.”

    Man: “Oh, you would say that!”

    Me: “If you’d like, sir, I can try to give you cash back here at my register, but I cannot access your bank information.”

    Man: “I mean, I go to my bank and I can get out money just fine, but here… it won’t even work. I mean, does that make any sense?”

    Me: “Would you like me to call my manager for you, sir?”

    Man: “Oh, you’d try to save your job, wouldn’t you!”

    (And then it gets weird…)

    Man: “Wait!” *points at ceiling* “There used to be windows there! You people boarded them up!”

    Me: “WHAT?”

    Man: “Yeah! YEAH! The guys on the computers! I bet you have them up there watching me and keeping me from getting my money!”

    Me: *laughing* “Um, sir, there are no people living in our walls. Go to your bank, and have a nice day!”

    Man: *grumbles and leaves, turning back to look at the ceiling every few steps*

    (From that point on, my co-workers who witnessed this blame everything on the ‘people in the walls’.)

    Who Needs Enemies When You Have Customers

    | Bellingham, WA, USA |

    (A customer comes storming in a few days after a sale.)

    Customer: “I want to speak to the person who sold me this!”

    Me: “Actually, I believe that was me. I remember you.”

    Customer: “No, it couldn’t have been you! The girl I spoke with had long hair!”

    (I wordlessly take my hair out of the ponytail.)

    Customer: “No, she was prettier than you are. I’ll come back tomorrow.”

    And Just Think, You’ll Meet Them In Multiplayer

    , | Long Island, New York, NY, USA |

    (So, GTA4 came out recently… it never occurred to me how many people didn’t know roman-bloody-numerals.)

    Customer: “I’d like to pre-order Grand Theft Auto Five.”

    Me: “Four.”

    Customer: “Four? No. I wanted Five. Four is old.”

    Me: “Four is the one coming out in a week or so.”

    Customer: “No it isn’t! It’s GTA Five you…” *mumbles*

    Me: “Sir. That’s GTAIV. IV is Four. V is Five.”

    Customer: “Well if you’re going to lie to me, I’m going to another store!” (…and he did.)

    (Another occasion…)

    Customer: “What is that… Grand Theft Auto Eye Vee…”

    Me: “Four.”

    Customer: “What?”

    Me: “Grand Theft Auto Four.”

    Customer: “I don’t understand.”

    Me: “It’s like the Rocky Movies.”

    Customer: “OH. Oh. I see now. Heh. Four.”

    (And finally, the big day: GTA IV was due to be released at midnight. I lost all hope for humanity when a customer came in and paid off the game, then asked…)

    Customer: “Excuse me, what’s midnight?”

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