I work in the same store that my mom does. A regular customer of hers came in with his wife on a day when she wasn’t working but I was.
At one point, the regular had the audacity to tell me to come closer and kiss me on the cheek!
Regular: “Give that to your mom.”
When I tell you I washed my face for ten minutes, I mean it. Then, I hung out in the walk-in for a little while.
I work in a very small gift shop in a tourist town. I’ve also lived in the same town for my whole life
A customer comes in and asks me this question while looking at a shop full of books and soap.
Customer: “Is this a restaurant?”
Me: “I could recommend you a restaurant if you want? There are [Place #1] just down the road or [Place #2] over the road that are quite nice.”
Customer: “No, I want to eat here. I came here last year, and this was a restaurant.”
Me: “I’m sorry, but this has never been a restaurant. This shop has been here for three years, and before that, it was a toy shop for nearly twenty years. You must be thinking of [Place #2] just down the road.”
Customer: “It was definitely a restaurant last time I came here! You’re not being very helpful!”
Me: “I’m sorry? But I really can’t help you anymore.”
A customer is checking out.
Customer: “This lip balm tastes great. Want to try it… directly from my lips?”
My girlfriend has asked me to pick her up a chapstick as I was going by the store. I never shop here and don’t know where anything is, and after three laps and not a single member of staff in sight, I spot a woman nearby who has lip balm in her basket. I figure she might know.
Me: “Sorry, you don’t know where they keep the chapsticks, do you, by any chance?”
Woman: *Abruptly* “I don’t work here!”
Me: “Yes, again, sorry. I figured that, but I can’t find anyone and you looked like—”
Woman: *With attitude* “Yeah, I don’t work here, though.” *Scoffs* “Try asking someone who does.”
Me: “You know what? It costs nothing to be polite or even listen to someone properly. You are a real piece of work, you know that?”
She muttered something as I walked away, but I didn’t pay her any attention. I did eventually find the elusive chapstick and stand in line to pay. The same woman was ahead of me. I watched her pay as much attention to the cashier as she had me, failing to use the card machine three times. Then, she had to walk out without her items as her card declined.
A woman collapsed at my register. Naturally, we rush to get a first aider and call an ambulance. Because she collapsed in front of the register in the middle of a transaction, I had to close the register down and watch her to make sure she didn’t hurt herself more or didn’t get stepped on or run over by other customers.
A customer came over, and in spite of there being plenty of other registers open, he decided he wanted to use my closed register.
Me: “Sir, this register is closed due to a medical emergency.”
Customer: “She’s just drunk. Leave her and come serve me!”
The more I told him to go to another register, the more he laid into the woman, calling her a drunk, a druggie, an attention seeker, etc. The woman really did not look well. I don’t know what was wrong with her, but the paramedics looked worried and rushed her into the ambulance.
The worst part of this is that even if she were a drug addict or drunk, this dude felt she should be left to die so he could buy beer and Doritos. I’m pretty used to some selfish and entitled behaviour, but this one was terrible even for entitled customers.
