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    It Happens More Often Than You’d Think

    , | Vancouver, BC, Canada |

    (I just started working at a computer store, so my trainer has a phone call on speaker so I can listen in.)

    Lady: “You sold me a faulty piece of s*** laptop!”

    Trainer: “What seems to be the problem, ma’am?”

    Lady: “The ¬†f***ing thing won’t open!”

    Trainer: “Have you tried turning the laptop around, and opening it from the other side?”

    Lady: “Oh.” *click*

    But Is It Fully Armed And Operational?

    , | Birmingham, UK | Geeks Rule

    Customer: “Hi there, I was wondering if you could help me?”

    Me: “Of course. What are you after?”

    Customer: “Well, my son is a huge Star Wars fan and he really wants one of those Lightsabers.”

    Me: “Not a problem, we have plenty of them. Was there any particular one you were after.”

    Customer: “Do you have one of the ones that come out of the handle?”

    Me: “We have several pop-out ones, they also make a sound.”

    Customer: “Oh, okay.”

    (They walk off and pick some of the different designs up and walk back to me.)

    Customer: “Hi again.”

    Me: “Did you find one?”

    Customer: “Not the one that he wants.”

    Me: “Well we also have some better ones in the window, would you like to see?”

    Customer: “Yes, please”

    (I get a prop Lightsaber out of the window and show it to them.)

    Customer: “Hmm, it doesn’t seem to be the right one.”

    Me: “Unfortunately, that’s all we really do.”

    Customer: “So you don’t do the one that cuts things?”

    Me: “Erm, the ones that cut things?”

    Customer: “You know, the ones from the movies.”

    Me, giving up: “Erm… you could try the Entertainer, they should do them.”

    Customer: “Brilliant, thanks very much.”

    (If this wasn’t bad enough, it’s happened about 3 times in the past year.)

    Mission Impossible, Part 4

    , | Ogallala, NE, USA |

    (A customer is buying a file cabinet. ¬†As I’m taking it out for her, the cabinet falls off of the hand truck and the lock gets pushed in.)

    Me: “I’m very sorry, ma’am. The damage isn’t bad. Would you like us to fix it for you?”

    Customer: “I wanted to buy this undamaged!”

    Me: “Of course, we could put together a new one for you.”

    Customer: “I wanted this one.”

    Me: “So shall I take it back and have it repaired?”

    Customer: “I wanted it the way it was!”

    Me: “I understand that, but the damage has been done. If you like, we can refund your money.”

    Customer: “I don’t want a refund. ”

    Me: “Okay… what do you want to do?”

    Customer: “I wanted to buy this like it was.”

    Me: *getting frustrated* “Okay, so what do you want to do?”

    Customer: “I wanted to buy this cabinet like it was! Undamaged!”

    Me: “Well, once you decide what you want to do, you let me know.”

    (At this point, I take the cabinet into the back room and stay there. I never did find out what she did.)

    Related:
    Related:
    Mission: Impossible, Part 2
    Mission: Impossible

    Mission Impossible, Part 3

    Ah, Fathers, Part 2

    | Commack, NY, USA | Top

    (I’m working in an electronics retail store, and see a man in his late 40′s with a kid no older then 10.)

    Me: “Welcome sir, did you get…”

    (I look in his cart and see that it’s mostly filled with identical Spongebob DVDs.)

    Me: “… everything?”

    Man: “I guess so.”

    Boy: “MORE SPONGEBOB! SPONGEBOB! SPONGEBOB!”

    Man: “Alright, let’s go get some more.”

    (About 5 minutes later he comes back, with more Spongebob DVDs… the same ones, to be exact.)

    Man: “Alright, I think this is enough.”

    (I ring him up, and the total comes to about $550.00 USD.)

    Me: *whispering* “Uhh, sir… these are mostly the same thing.”

    Man: “Oh, don’t worry about it. I hate my life anyway.”

    Related:
    Ah, Fathers

    DualShock Depreciation

    , | Washington, USA |

    (This is during Christmas time 2001 and a lot of people came in for stocking stuffers and such. I’m stocking some generic potato chips and an old woman approaches me. Keep in mind, this is a DOLLAR STORE.)

    Old Woman: “Excuse me…”

    Me: “Hello, may I help you find something?”

    Old Woman: “Yes, do you folks have Playstation 2s?”

    Me: “Uh… no, ma’am. I’m sorry, we don’t.”

    Old Woman: “Oh, well, they were out of ‘em at [chain electronics store], so I thought you folks might have ‘em.”

    Me: “Well, we carry mostly overstock. Besides, PlayStation 2′s are worth far more than just one dollar so I’m pretty sure we’ll never carry them…”

    Old Woman: “What about after Christmas?”

    Me: “Yeah, I don’t think so.”


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