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  • Had It Up To Their Neck With Bad Customers
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    Mission Impossible, Part 4

    , | Ogallala, NE, USA |

    (A customer is buying a file cabinet. ¬†As I’m taking it out for her, the cabinet falls off of the hand truck and the lock gets pushed in.)

    Me: “I’m very sorry, ma’am. The damage isn’t bad. Would you like us to fix it for you?”

    Customer: “I wanted to buy this undamaged!”

    Me: “Of course, we could put together a new one for you.”

    Customer: “I wanted this one.”

    Me: “So shall I take it back and have it repaired?”

    Customer: “I wanted it the way it was!”

    Me: “I understand that, but the damage has been done. If you like, we can refund your money.”

    Customer: “I don’t want a refund. ”

    Me: “Okay… what do you want to do?”

    Customer: “I wanted to buy this like it was.”

    Me: *getting frustrated* “Okay, so what do you want to do?”

    Customer: “I wanted to buy this cabinet like it was! Undamaged!”

    Me: “Well, once you decide what you want to do, you let me know.”

    (At this point, I take the cabinet into the back room and stay there. I never did find out what she did.)

    Related:
    Related:
    Mission: Impossible, Part 2
    Mission: Impossible

    Mission Impossible, Part 3

    Ah, Fathers, Part 2

    | Commack, NY, USA | Top

    (I’m working in an electronics retail store, and see a man in his late 40′s with a kid no older then 10.)

    Me: “Welcome sir, did you get…”

    (I look in his cart and see that it’s mostly filled with identical Spongebob DVDs.)

    Me: “… everything?”

    Man: “I guess so.”

    Boy: “MORE SPONGEBOB! SPONGEBOB! SPONGEBOB!”

    Man: “Alright, let’s go get some more.”

    (About 5 minutes later he comes back, with more Spongebob DVDs… the same ones, to be exact.)

    Man: “Alright, I think this is enough.”

    (I ring him up, and the total comes to about $550.00 USD.)

    Me: *whispering* “Uhh, sir… these are mostly the same thing.”

    Man: “Oh, don’t worry about it. I hate my life anyway.”

    Related:
    Ah, Fathers

    DualShock Depreciation

    , | Washington, USA |

    (This is during Christmas time 2001 and a lot of people came in for stocking stuffers and such. I’m stocking some generic potato chips and an old woman approaches me. Keep in mind, this is a DOLLAR STORE.)

    Old Woman: “Excuse me…”

    Me: “Hello, may I help you find something?”

    Old Woman: “Yes, do you folks have Playstation 2s?”

    Me: “Uh… no, ma’am. I’m sorry, we don’t.”

    Old Woman: “Oh, well, they were out of ‘em at [chain electronics store], so I thought you folks might have ‘em.”

    Me: “Well, we carry mostly overstock. Besides, PlayStation 2′s are worth far more than just one dollar so I’m pretty sure we’ll never carry them…”

    Old Woman: “What about after Christmas?”

    Me: “Yeah, I don’t think so.”

    Personally, I Prefer Pokey ‘Pods

    , | Sacramento, CA, USA |

    (Working in a popular electronics store set in between an extremely rural area and a sprawling urban landscape, we get all types…)

    Customer:“Y’all got dem thirty two jiggabit touchee pods?”

    Singleminded Surcharge

    | Madison, WI, USA |

    (I work in an electrical department. At this time, a woman is looking at a light display.)

    Me: “Are you finding everything alright?”

    Customer: “Yes. Where is this?”

    (I lead her to the box, on an end cap. It’s a two-fixtures-for-the-price-of-one thing.)

    Customer: “Oh, there’s two in there…”

    Me: “Yes. But the price is the same as on the display, so you get an extra for spare parts or whatever.”

    Customer: “Well, I only want one!”

    Me: “You can always just sell the spare on a garage sale or something. Or if you’re like me, you might break the glass someday and so you’ll have a spare.”

    Customer: “I only want one!”

    Me: “…”

    (The customer proceeded to pick out a nearly-identical looking fixture that was about three times the price–all because she only wanted one.)


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