Damage Your Self E-Steam

| New South Wales, Australia | At The Checkout, Math & Science, Uncategorized

(A customer brings in a steamer set.)

Customer: “This doesn’t work. It’s faulty.”

Me: “Okay, what seems to be the problem with the item?”

Customer: “It doesn’t steam the food.”

Me: “Ok, I’m just going to have to test it, to confirm that it’s faulty.” *I ask my co-worker next to me* “How much water do I put in it?”

Customer: “You put water in it?”

Off-Handed Comment

| Manchester, UK | Health & Body, Technology, Uncategorized

Caller: “Hi, I’ve placed an order some weeks back and I’m just chasing up when it might be delivered.”

Me: “Certainly, just bear with me a moment. I’ll just need to track it on the computer.”

(I proceed to log on to the order system, having a bit of difficulty as I’m only able to type with one hand while the other holds the phone.)

Me: “Sorry, bear with me a moment, it’s quite difficult to type with one hand.”

Caller: *in a sincere tone* “Why have you only got one hand?”

Too Closed For Comfort

| Minneapolis, MN, USA | At The Checkout, Uncategorized

(I work for a huge, nation-wide department store retailer. Our stores are rather large, and doing well.)

Customer: *to her friend* “Isn’t it sad? They’re closing this branch of [store name]?”

Customer 2: “Oh, really? When?”

Me: “Actually, we’re not closing. Believe me.”

Customer: “Yes, you are, because I read it somewhere. Was it in the newspaper?”

Me: “What makes you think that we’re closing, may I ask?”

Customer: “See, look!” *she gestures toward our small clearance area in the front of the store.*

Me: “Nope, that’s just our clearance area. We’re getting ready for spring.”

Customer: “Right, because you’re closing.”

Me: “No, ma’am. We’re the largest [store name] in the tri-state area. If we’re closing, no one at the store has been informed of it!”

Customer: “Wow, they didn’t tell you yet?!”

An Inconvenient Car Boot

| Melbourne, Australia | At The Checkout, Uncategorized

(We are a plant nursery trying to reduce the amount of plastic bags we give out.)

Me: “Do you need a bag with that? We can give you a reusable plastic car boot liner or newspaper.”

Customer: “No bag. I’m trying to save the trees and the planet.”

Me: “Okay.”

Customer: *short pause* “Have you got a sheet of plastic I can use instead? Like the car boot liner, but with handles?”

Me: “What, like a plastic bag?”

Customer: “Perfect!”

The Last Scupper

| California, USA | Religion, Uncategorized

(I notice a customer looking at the passover cards, looking frustrated, so I go over to help her.)

Me: “Can I help you find anything, ma’am?”

Customer: “Yeah, I’m looking for Christian passover cards.”

Me: “I’m sorry, ma’am, we don’t carry any Christian Passover cards. Were you maybe looking for the Easter cards?”

Customer: “No, I need Passover cards for a Christian.”

Me: “I’m sorry, but Passover is a Jewish holiday. We don’t carry Christian Passover cards because Christians don’t celebrate it.”

Customer: “Jesus did!”

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