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    Contractions Speak Louder Than Words, Part 3

    , | Albuquerque, NM, USA |

    (I’m working in the dresses and handbags department. A rushed couple comes up with three items.)

    Husband: “We’d just like these, please.”

    Me: “Okay, just let me scan those for you.”

    Husband: “Wait–that bag is supposed to be $20, not $29.99.”

    Me: “I’m sorry, sir, but these are not on markdown. The price is clearly marked on the tag.”

    Husband: “It was on a $20 rack.”

    Me: “I’m really sorry. I worked in luggage last week, and these are brand new. They are not marked down.”

    Husband: “Fine, whatever.”

    Wife: “Dear…”

    Me: “I can call up to check, if you’re concerned.”

    Husband: “I don’t have time for that.”

    Me: “Do you have any coupons today?”

    Husband: “We have a $20 off coupon.”

    Me: “Okay, but these items are excluded on the back. Also, you’re short from the eligible purchase amount by a penny. I can call up and see if management will approve it anyway.”

    Husband: “We don’t have time for that. My wife is in labor!”

    (I look at the wife, who is, in fact, having visible contractions.)

    Me: “Sir! You should be at the hospital! Why are you shopping?”

    Husband: “It was on the way, and I needed a duffel bag for a trip next week! Now hurry it up!”

    Me: “Sir, you need to take your wife to the hospital immediately!”

    Husband: “I want to pay for this first! I need a duffel bag!”

    Me: “Sir, I can put this on hold in your name. It will be here when you get back. Your wife needs medical care!”

    Husband: “Forget the coupon, then. I’ll just pay with the store credit card.”

    (I begin ringing him through as quickly as possible.)

    Customer: “Wait! Shouldn’t there be a card-use discount?”

    Me: “Not today, sir.”

    Husband: “D*** it! Cancel it. I’ll use my debit!”

    Me: “Sir, your wife is in labor. If you’re not willing to resolve this quickly and talk to management about your card complaints later, you should leave now and take her to the hospital immediately.”

    Wife: “Honey, we have to go!”

    Husband: “Fine! See if I ever shop here again! You people are killing my wife over a duffel bag!”

    Related:
    Contractions Speak Louder Than Words, Part 2
    Contractions Speak Louder Than Words

    The Prince Of Darkness Gets A Bad Rap

    , | Chicago, IL, USA |

    Me: “Hello. How can I help you?”

    Caller: “Yes, hello. I was just wondering if any of you there are Black Sabbath fans?”

    (I ask my other coworkers.)

    Me: “I’m sorry, sir. No one here seems to be huge fans or anything. Is there something I can help you with?”

    Caller: “Yeah! I need to know the name of this Black Sabbath song! It’s got a real sick beat, but I don’t know what it’s called!”

    Me: “Oh, well, if you know the lyrics I can look them up online for you to find out the title. If you’d like, I can find out if we have that CD right now.”

    Caller: “That’s the thing! I don’t know the lyrics! It just goes, ‘dunnnn, dunnn dunnnn’.”

    (He proceeds to attempt to hum the song for a few more minutes.)

    Me: “I’m really sorry, sir. But I really don’t know the name of that song.”

    Caller: “Isn’t anyone older there? Or someone that likes older music?”

    Me: “No, sorry. We’re all just a bunch of ‘young’ins’ here.”

    Caller: “Ah, I see. You are all too busy listening to rap music to know what Black Sabbath is. Thanks anyway!”

    GPS: Great Practitioners Of Stupidity, Part 2

    , | IL, USA |

    Me: “Thank you for calling [electronics store]. How may I help you?”

    Customer: “Well, here’s the thing. My husband and I are coming to you to return our GPS. It’s broken.”

    Me: “Okay, ma’am. So what is the problem?”

    Customer: “We weren’t sure where you are located, so we plugged the address into our GPS, and now we’re lost.”

    Me: ”Was this the same GPS that you were coming to return?!”

    Customer: “Yes, but we figured since we brought it to you, it would at least know how to find you.”

    Related:
    GPS: Great Practitioners Of Stupidity

    Hello, This Is Mr. Bobcalling

    | MD, USA |

    Me: “Hello, you’ve reached [store]. This is Liz speaking. How may I help you?”

    Customer: “Hello, Lizspeaking. Do you have this in stock?”

    (I have no idea how to gently correct him, so I let it be and put the item he wants on hold. He then comes in later to pick up his item and approaches my coworker.)

    Customer: “Are you Ms. Lizspeaking?”

    Coworker: “What?”

    The Pen Is Mighter Than The Brain, Part 2

    | Saskatoon, SK, Canada |

    (My work has touch screens for credit and debit transactions.)

    Customer: “Your screen has lines all over it. It’s really hard to read.”

    Me: “Oh, yeah. Sorry. It still works fine, but the screens always seem to do that.”

    (The customer uses her finger to enter her pin number. We have pens attached to each machine for customers to enter pins and sign for credit cards.)

    Me: “Actually, could you use the pen? It makes it easier to use.”

    Customer: “No thanks. This is okay.”

    Me: “That’s actually the reason the machine’s screen has lines.”

    Related:
    The Pen Is Mightier Than The Brain


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