Equality Is Worth Fighting For

| USA | Bigotry

(One of my supervisors is an attractive, rather petite girl and fragile-looking, but at heart she’s a big tomboy and much stronger than she looks. She comes into to work one day with her hand bandaged and splinted, and it’s pretty obvious she did it herself. I’m helping a customer in her 40s with art supplies, which is not my area of expertise.)

Customer: *pointing at my supervisor* “What happened to her hand?”

Me: “I don’t know, ma’am. She just started her shift so I haven’t had time to ask her. Is there anything else I can help you find?”

Customer: “Do you think her boyfriend did that to her?”

Me: “No.”

Customer: *to my supervisor* “Oh, honey! What happened to your hand?!”

Supervisor: “Oh, it’s nothing serious. I’ll be fine.”

Customer: “Did your boyfriend do that?”

Supervisor: “No.”

Customer: “How’d it happen?”

Supervisor: *awkward smile* “Umm…well, the short version is a guy hit me in a bar, and I hit him back…but I didn’t brace my wrist correctly.”

Me: “Oh, man, OW! You got a boxer’s fracture?”

Supervisor: “Yeah. I’ll be fine, though. The worst part was having to play piano with this splinted this morning.”

Customer: *horrified* “You didn’t let your boyfriend defend you?!”

Supervisor: *frowning* “I’m not seeing anyone, and even if I was, I was closer.”

Customer: “But you’re a girl!”

Supervisor: *trying to change the subject* “Ma’am, have you found all the art supplies you need today?”

Customer: “REAL GIRLS LET MEN DEFEND THEM!”

Rooted In Anger

| Illinois, USA | Bizarre, Health & Body, Wild & Unruly

(Note: My hair is a darker shade of auburn and I am often asked it’s natural, which it is. A seemingly normal woman comes up to the register.)

Me: “Is this all today, ma’am?”

Customer: “Oh, my! Is that your actual hair color?”

Me: “Oh, yes, it is.”

Customer: “It’s not fair! IT MAKES ME WANT TO RIP YOUR EYEBALLS OUT!”

We Prefer Our Privates Private

| Edmonton, Canada | Health & Body

(At my store we sell Saxx, a type of men’s boxer briefs that contains a “holder” for added support and comfort for men. These sell for around $25- $30. A customer is buying 2 pairs.)

Me: “So, the Saxx will be final sale because they are an undergarment. Your total is [total].”

Customer: “But why are they final sale? What if I decide I don’t like them?”

Me: “Well, typically people don’t want to purchase products that have already been worn, especially underwear.”

Customer: “But these are men’s underwear!”

Me: “That doesn’t make a difference. For hygienic reasons, we can’t resell these. So, they’re a final sale.”

Customer: “Fine! But I don’t see what the problem is. Men don’t care about that; only women do!”

How About We Ring Your Neck

| Miami, FL, USA | Technology

(A customer walks in with his girlfriend. He’s having an issue with his cellphone.)

Customer: “I can’t hear my phone ring! This is an outrage! I paid so much money for this thing! I should just return this piece of s*** right now!”

(Without saying a word, I take the phone and move the “silence” switch to “off”.)

Me: “Now try it.”

(The girlfriend calls customer’s phone, and sure enough, it rings loud and clear. The customer sheepishly walks out and his girlfriend follows.)

Customer’s Girlfriend: *to her boyfriend* “I told you, you f***ing idiot! We could’ve saved the trip over here!”

I Have A Good Feeling About This

| Florida, USA | Awesome Customers, Geeks Rule, Top, Wild & Unruly

(Our shop sells a lot of space-themed items, including a good deal of Star Wars merchandise. I am approached by two guys in their early 20s.)

Guy #1: “Excuse me, miss, but we’re about to get kicked out of your store.”

Me: “For what?”

Guy #2: “Lightsaber fighting!”

(They turn to a Star Wars display, each take a lightsaber off the rack, and spend a second figuring out how to turn them on. Right away, I duck behind the registers and return with two open lightsabers we have behind the counter from returns.)

Me: “Here, try some without the packaging.”

Guy #1: “SWEET!”

(They activate the lightsabers and proceed to have a high-energy duel in the middle of the shop, to the amusement of my coworkers and the other customers. When one wins, they deactivate and hand the lightsabers back to me.)

Guy #2: “Best. Store. Ever.”

(They left without buying anything, but with huge smiles on their faces!)

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