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  • How To Disarm Volatile Customers
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    Please Press Any Brain Cell To Continue

    | Bakersfield, CA, USA |

    Me: “Alright, and can I have your zip code, please?”

    Customer: “Sure.”

    Customer: *really, really long pause*

    Customer: *customer looks back at cashier, still waiting*

    Customer: *still silent*

    Customer’s son: “Mom.”

    Customer: “What?”

    Customer’s son: “She asked for the zip code.”

    Customer: “I know. I told her she could have it!”

    Customer’s son: *says the zip code*

    Customer: “Oh! I didn’t realize she wanted me to give it to her!”

    1 Thumbs (3,776 Thumbs Up!)

    Can’t Cedar Forest For The Trees

    | Westchester, OH, USA | Top

    Customer: “These Christmas trees all look so fake! I want to get one fresh from the Everglades!”

    (I chuckle, and then realize he is serious.)

    Me: “Sir, the Everglades aren’t exactly known for there Christmas trees.”

    Customer: “Oh yeah! I forgot, it’s all frozen.”

    Me: “No sir, the Everglades are in the middle of Florida.”

    Customer: “Oh, well I was never good at geometry anyway.”

    1 Thumbs (5,236 Thumbs Up!)

    Even Santa Has To Read His List (And Check It Twice)

    | Australia |

    (I’m working in layby (AKA layaways) and dealing with the Christmas shopping rush.)

    Customer: “Can I organize delivery for this item?”

    Me: “We can, but we can’t guarantee it will arrive before Christmas because you didn’t pay it off by the 1st.”

    Customer: “What? Are you trying to ruin Christmas? My grandchildren will cry and find out there is no Santa. Nobody told me I had to pay it off by then!”

    Me: “I’m sorry, all the terms and conditions of the layby were printed on your receipt…” *I point it out on the receipt* “See, right here, above where you signed to say that accepted them.”

    Customer: “But nobody TOLD me to read them!”

    1 Thumbs (2,153 Thumbs Up!)

    Million Dollar Baby (Carrots)

    | Montreal, Canada |

    Me: “Welcome to [kitchen store]. Can I help you with anything?”

    Customer: “Oh! Aren’t you a lovely young thing! I need something that will cut vegetables into slices. You see, I’m quite the chef, I have a very expensive home in New York, and I have a million dollar kitchen!”

    Me: “Well, we have a variety of slicers…”

    (I bring him to a shelf with vegetable slicers. He proceeds to open a knapsack and takes out a cucumber, a carrot, other assorted vegetables.)

    Me: “Sir, what are you doing?”

    Customer: “I have to test the slicer! I can’t buy just any old slicer! What will they think?”

    (He begins slicing a cucumber with one of the models on display.)

    Me: “What will who think?”

    Customer: “MY GUESTS! MY GUESTS! THEY’LL JUDGE ME WHEN THEY COME TO VISIT MY MILLION DOLLAR KITCHEN! Ugh! This slicer is horrible! Look at that! I nearly cut my own finger off! This is despicable. I’ll be back tomorrow, dear, and I expect you to have more advanced slicers by then.”

    (He begins stroking my arm frantically, so my co-worker politely escorts him out of the store. His cucumber, mind you, stayed behind.)

    1 Thumbs (2,366 Thumbs Up!)

    The Funny Pharm-acy

    | United Kingdom |

    (I work in a shopping mall. On my lunch break, I visit the pharmacy. A woman runs into me.)

    Customer: “You! Where do you keep your toilet paper?”

    Me: “In my cupboard.”

    Customer: “How dare you talk to me that way! I want to talk to your manager!”

    Me: “I’m sorry, I don’t work here.”

    Customer: “Oh, so now you’re going to get into trouble, it’s ‘I don’t work here’, eh?”

    Me: *pointing to the company logo on my shirt* “No, I genuinely do not work here. I work in [shop name], see?”

    Customer: “So you don’t wear your uniform either? Where’s your manager?” *turns to make-up counter employee* “Are you her manager, missy?”

    Make-up Counter Employee: “Yes, yes I am.” *turns to me, winking* “Don’t do that again.”

    Customer: “Thank you! See, now I can shop here again!” *to make-up counter employee* “You! Where do you keep your toilet paper?”

    1 Thumbs (3,415 Thumbs Up!)
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