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  • Bigotry Is Not On The Menu
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  • That Almost Became A Four-Finger Discount

    | Florida, USA | Criminal/Illegal, Top, Wild & Unruly

    (I’m working the checkout during one of our biggest sales events. Despite the long line of customers, everyone seems to be happy and everything is going well. Then, a woman with a rather sour look on her face flings her items onto my counter.)

    Customer: “I can’t believe how rude you are. How DARE they hire you for a customer service position!”

    Me: *startled* “I’m sorry, ma’am, but what exactly is it that I did?”

    Customer: “The man you just checked out cut the entire line! I’ve been waiting patiently in your f***ing for over five minutes and you decide to help the a**hole who doesn’t want to wait like the rest of us!”

    Me: “I’m sorry, ma’am. I agree that it was rude of him, but I didn’t realize that he cut in front of you as well as everyone else.”

    (Despite my apologies, she continues to scold me loud enough that my manager hears, walks over, and stands behind her. I’m placing her cash in the register when suddenly she lunges over the counter and reaches for the cash drawer. I quickly slam the door shut, accidentally pinching her fingers in the process. She yelps as she’s holding onto her hand, screaming for a manager.)

    Manager: “Yes, I’m the manager. How can I help you?”

    Customer: “Yes, you can fire that b**** of an employee you have there. She has been nothing but rude to me since I got here, and she just now assaulted me! I also demand that she apologize to me!”

    Manager: “Well, yes, I do agree that an apology is in order. Ma’am, I am sorry that you hurt yourself while attempting to steal the money from her cash drawer. ”

    Customer: “Excuse me?!”

    Manager: “With all due respect, ma’am, not only was I standing behind you when it happened, I also have you on camera reaching over and trying to steal money from the cash register, so there is no use denying it. So, before I escort you to my office and call the police, I’d honestly like to know why you tried to take money out of the cash register.”

    Customer: “Well, with everything that’s happened here today, I felt that I should be compensated. I figured I should get my stuff for free, as well as a little extra back for my troubles!”

    Some Customers Can’t Be Helped

    | PA, USA | Bizarre

    (I’m sorting out sizes in a rack of shirts that just gone clearance. I notice a customer that appears to be having difficulty finding what they’re looking for.)

    Me: “Sir, I just want you to know that the extra smalls, smalls, and mediums are all in the labelled sections. However, I’m still in the process of sorting through the larges and extra larges. Let me know if you need help finding anything.”

    (The customer randomly takes a bunch of mediums and throws them in the small section.)

    Customer: “I don’t need your f***ing help!”

    Me: “I apologize if I offended you sir, but it’s my job to offer assistance.”

    Customer: “WELL, THEN YOU’RE NOT DOING YOUR F***ING JOB!”

    Ah, Grandmothers, Part 2

    | NY, USA | Bizarre, Family & Kids, Top

    (I am a customer in this story and am with my grandmother. The cashier is an older woman in her mid- to late-60s.)

    Cashier: “Well dearie, I think we’ve finished the returns. So, we can start on your purchases.” *starts scanning items*

    Me: “Thanks. It took me a while to find these bargains.”

    Cashier: “Well, I can tell by your savings now that you’ve done pretty well!”

    (Without warning, another customer pushes past me and my grandmother and starts trying to take my items.)

    Cashier: *to the other customer* “Excuse me, ma’am. These do not belong to you. These belong to these ladies here.”

    Other Customer: “RACISM! I knew this store was racist! Trying to take MY ITEMS and give them to this WHITE TRASH HERE!”

    (Note: the other customer is also white. My poor grandmother is bewildered and doesn’t know what to say or do. The cashier is on the verge of tears and calls security.)

    Me: “Excuse me, but those items are indeed mine. I spent almost two hours here with my grandmother trying to find them. If you want, I can tell you where I found them.”

    Other Customer: “LIES! You stole them from me! B***h, you are gonna get SUED!”

    (At this moment, security shows up.)

    Security: *to the other customer* “Oh, no she isn’t. Lady, we have to talk with you.”

    Other Customer: “About time! Take this trailer trash outta the store! Stealing my things! It’s a crime. I’ll sue you and your store and this b**** for thievery!”

    Security: “Lady, we have security cameras in the store. We checked them and discovered you have been the one stealing. So, you’re going to have to come with us.”

    Other Customer: “LIKE H*** I AM!” *runs out of the store with security chasing her*

    Cashier: *to me grandmother and I* “I am so sorry. Would you like store credit or something?”

    (My grandmother and I talk and decide not to take it because it wasn’t the store’s fault. Instead, I pay for my items and we leave. On our way out, we see the other customer is being questioned by police.)

    My Grandmother: *to the other customer* “B****! You got what you deserved. Karma got you back, fool!”

    Related:
    Ah, Grandmothers
    Ah, Mothers
    Ah, Fathers
    Ah, Fathers, Part 2

    Idle Hands Are The Devil’s Dishwasher

    | Christchurch, New Zealand | Extra Stupid

    Customer: “Hi, I’d like to purchase this dishwasher.”

    Me: “Sorry, we don’t actually have any in stock at the moment. It’s about a week’s wait.”

    Customer: “That’s not good enough! I NEED ONE TODAY! How am I supposed to do the dishes if I don’t have a dishwasher for a whole week?!”

    Retail Can Leave You Bor-g-ed Stiff

    | Michigan, USA | Bizarre

    (It’s towards the end of my work day, and I grab at the first item in a customer’s order right as she swipes her card.)

    Me: “I’m sorry, your card did not read as I hadn’t scanned the first item yet.”

    Customer: “NOOO!”

    Me: *surprised* “Huh?”

    Customer: “You have ROBOT-ITIS!”

    Me: “Huh?”

    Customer: “You said that like you say it a million times a day! Put more feeling into it, Miss Robot!”

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