Featured Story:
  • Providing A Self-Service Service
    (1,972 thumbs up)
  • April Theme Of The Month: Losing My Religion!
    Submit your story today!

    A Very Moral Figure(ine)

    | St. Louis, MO, USA | Awesome Customers, Criminal/Illegal, Family & Kids

    (I work at a small, family-owned and operated movie store that also sells various movie/anime merchandise. Lately, we’ve been having trouble with a specific group of kids coming in and stealing from us. I’m currently managing the register when I notice one of the kids in the group entering the store, being pulled in by his mother. She sees me and heads over to my counter. The owner also sees this and heads over towards us.)

    Mother: “I’m really hoping you can help me.”

    (She reaches into her purse, pulls out an anime figurine, and places it on the counter.)

    Mother: “See, I was cleaning my son’s room yesterday when I found this on his desk. I did a little more cleaning and I found its box that had your store’s price tag on it. Despite what he says, I know that I didn’t buy it for him; I believe he stole from you all. So, we’re here to return it and make this right.”

    Me: “I’m happy that you want to do the right thing and all, but unfortunately I’m unable to return opened merchandise, especially without its original packaging.”

    Mother: “Please, you have to take this back. I work two jobs just to pay the bills; I can’t afford this toy nor does he deserve it. There must be some way.”

    Owner: “Ma’am, I appreciate you coming in and trying to do the right thing. I know it wasn’t you who stole from me; it was your son. With all due respect, I don’t believe you should have to waste your hard earned money to fix his mistake. With your permission, I’d like to suggest an alternative solution.”

    (The owner’s solution? Every Saturday for the next two months, that kid came in and ‘volunteered’ to help out around the store. At the end of the two months, he learned a valuable lesson and even paid for the stolen figurine.)

    All Sighs Point To No

    | MD, USA | Uncategorized

    (A lady calls and complains to our store.)

    Me: “Good Afternoon, [name of store]. How can I help you?”

    Customer: “Yes, I would like to speak with a manager!”

    Me: “Sure, no problem!”

    Manager: “Hello, this is [name]. How can I help you?”

    Customer: “Yes, I was just in your store eating my lunch in your little cafe, and your cashier on register #11 offended me.”

    Manager: “I’m sorry, ma’am. What did she do to offend you?”

    Customer: “She yawned.”

    Manager: “I’m sorry?”

    Customer: “She yawned, and I was so offended that I could not eat my lunch. She should not be paid to just stand there and yawn.”

    Manager: “Uhm…” *dumbfounded*

    Customer: “I did not want to say anything to her because she was very large.”

    Manager: “Okay ma’am, I will tell her to stop yawning and to get more sleep at night.”

    Customer: “Thank you so much!” *hangs up*

    Cash-Back-And-Forth

    | Lincolnshire, England, UK | Money

    (Whenever a customer asks for cash-back, I always repeat the amount back to them just to make sure I have heard correctly.)

    Customer: “Can I have £30?”

    Me: “That’s £30?”

    Customer: “No, £30.”

    Me: “Yes, £30 cash-back?”

    Customer: “No, I want £30.”

    Me: “Yes, that’s what I said, £30 cash-back.

    Customer: “Look, do you do cash-back?”

    Me: “Yes.”

    Customer: “Well, can I have £30?”

    Conan The Contrarian

    | Huntsville, AL, USA | At The Checkout, Awesome Customers, Geeks Rule

    Customer: “Today is my anniversary! Love is the best thing in life.”

    Me: “Actually…” *in Conan voice* “To crush your enemies, to see them driven before you, and to hear the lamentations of their women…” *back in regular voice* “…is the best thing in life.”

    Customer: “Ha! You made my day!”

    (She paid for a $6 meal with a $20 bill and told me to keep the change!)

    Taking The Big Out Of Bigotry

    | Orange, NJ, USA | Bigotry, Religion, School, Top

    (I am female. My girlfriend picks up my teen niece from school and they meet me at my job everyday. On this day, my niece’s school has a “Pride Day”, so my niece is dressed in purple and has a rainbow-colored band around her upper arm. A customer has noticed.)

    Customer: “Excuse me, young lady. Are you gay?”

    My Niece: “No, ma’am. Why do you ask?”

    Customer: “Because your band says ‘gay’ on it.”

    My Niece: “Oh! It actually says ‘I support gays’. Today was Pride Day at my school. That’s also why my band is rainbow and I’m wearing so much purple.”

    Customer: *very loudly* “You will go to Hell for telling people to sin! You are encouraging people to disobey God!”

    My Niece: “To be honest, ma’am, I am an atheist. But my school’s principal is Christian and he announced the Pride Day.”

    Customer: “You will burn in Hell! How does your family feel about you disobeying God’s word?”

    My Niece: “Actually, my parents are okay with me being an atheist. Also, you see that lady over there who helped you?” *points to me* “She’s my aunt, and that woman there—” *points to my girlfriend* “—is her girlfriend, and they’ve been together for 14 years. They’re also Christians.”

    Customer: “Heathens! Filthy, devil-worshipping heathens is what you all are! You will have to face God one day!”

    (My niece has been smiling throughout this whole exchange, as if she’s completely unbothered by the customer’s comments.)

    My Niece: “Ma’am, correct me if I’m wrong, but don’t Christians believe that God loves all His children? And isn’t Christianity about ‘loving thy neighbor’? If that’s true, why are you such a closed-minded, air-headed bigot who tries to use religion as a weapon? I think you are just using being Christian as a mask for your hatred. Unless what I’ve just said is false, I don’t think you know what it means to be Christian.”

    (The customer was rendered speechless and stormed out the door, almost leaving her bags behind until my niece kindly reminded her.)

    Page 169/448First...167168169170171...Last