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    Focaccia, I Choose You

    | TX, USA | Food & Drink, Language & Words

    Me: “Hello, ma’am, would you like to order?”

    Customer: “Yes, I’d like a Pikachu.”

    Me: *confused* “Pardon me?”

    Customer: “A Pikachu! A Pikachu!” *points at the menu, where it says ‘focaccia’*

    Me: “Right, one Pikachu…”

    How Quickly People Change

    , | Hilo, HI, USA | Awesome Customers, Food & Drink, Top

    (I am working the cash register at a popular Tex-Mex chain. I am serving a customer who has been kind of rude, and seems like he is in a huge hurry. I have tried to be as pleasant and quick as possible.)

    Me: “So, your total is $34.”

    Customer: “Can you guys take tips?”

    Me: “No, I wish.”

    Customer: “Okay. Here. I’ll give you this $50, and just… um… forget my change.”

    (He did. He walks out leaving me the remainder, about $16!)

    The Earnestly Being Important

    | MD, USA | At The Checkout, Food & Drink, Top

    (I’m a manager of a fast casual sandwich shop that is known for having very busy lunches. On this day, it’s the middle of our lunch rush and the line wraps out the door. We pride ourselves on fast service, and even have an employee out reassuring waiting customers. However, a middle-aged man rushes in, bypasses the line and goes straight to where you order your sandwich.)

    Customer: “I’ll have a big turkey sandwich on regular bread, with no cheese.”

    Employee: “Sir, I understand you’re in a hurry, but so is everyone else here. I assure you the line won’t take long and we can even give you the information to call in your order for next time!”

    Customer: “Do you know who I am? I’m too important for this, just make my sandwich.”

    (The customer then goes down to where they get the toppings put on the sandwich, before the sandwich is even out of the oven.)

    Customer: “I’ll have lettuce, mayo and tomato. Cut that into quarters, too.”

    Employee: “I’m sorry, sir, what sandwich did you have today?”

    Customer: “I said I’ll have lettuce, mayo and tomato!”

    Employee: “Oh no, that part is fine, I just want to make sure I know what sandwich is yours.”

    Customer: “Are you kidding me?! I just ordered, it’s the next one coming out. Does anyone here even know who I am? I don’t have time for this.”

    (At this point the customer comes down to the cash registers, butts in front of someone who is in the middle of giving their order and continues his little tirade.)

    Customer: “I had a turkey sandwich, a bag of chips and a regular soda.”

    Employee: “Sure, no problem. If you don’t mind though, I’d like to finish ringing up this gentleman in front of you.”

    Customer: “Are you kidding me? I’m in a hurry here. I can guarantee you that what I do here if far more important than what anyone else does in this line.”

    (At this point my cashier flashes a big smile, and begins to blush.)

    Employee: “Aw, thank you! That just made my day!”

    Customer: “Huh? What are you talking about?”

    Employee: “Well, sir, you just said you were a very important person and that how you spend your time is also more important than everyone else. Despite all this, you still feel it is just as important to spend your time visiting us today to eat our food. If you’re as important as you say, that must make us pretty darn important too!”

    (Several regular customers in line who overheard my employee agree and start clapping for her. Eventually, the whole store gets in on it. Seeing those individuals react the way they did that day made me proud to call them my employees.)

    Hot Food Can Leave You Feeling Warm & Fuzzy

    , | New Mexico, USA | Awesome Customers, Food & Drink, Top

    (I am working the closing shift at a popular fast food place. It is a few minutes to closing, and I am in a hurry to get everything cleaned so I could go home when a police officer walks in.)

    Officer: *pulls out a note* “Um, you guys have baked potatoes, right?”

    Me: “Yes sir, sour cream and chive, bacon and cheese, and chili and cheese.”

    Officer: “The bacon and cheese, and a cheddar burger?”

    Me: “No problem. Was there anything else for you tonight?”

    Officer: “No, I think that’s it. It’s for a girl we just rescued. She got caught up in human trafficking and we wanted to get her something warm to eat.”

    (Shocked, I finished ringing up his order. I immediately tracked down my manager and convinced him to ring it up as a manager meal, which is free. I also wrote a note that said good luck. The officer thanked me and left. A week later, I saw on the news that she made it home safe.)

    Having A Sub-epiphany

    | Montreal, QC, Canada | Extra Stupid, Food & Drink, Math & Science

    (I’m standing in line behind a very well-dressed, mid-fifties lady.)

    Lady: “What’s the difference between a 6-inch sub and a 12-inch sub?”

    Employee: *shows a 12-inch bread* “Well, this is a 12-inch sub…”

    (She then moves her hand to the middle of the bread.)

    Employee: “…and this is the size of a 6-inch sub.”

    (The lady acts like if she has just found out the meaning of life.)

    Lady: “Oh, so a 6-inch is around half the size of a 12-inch sub!”

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