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  • Always Time For A Rhyme
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  • A Change In Atti-two-de

    , | Sacramento, CA, USA | Awesome Customers, Money, Top

    (I am working the register where a customer has just paid with a bunch of two dollar bills. Just to be sure we can take them, I ask my manager, who says yes. Upon hearing this, the customer starts making fun of me.)

    Customer: “Haha! Haven’t you ever seen a $2 bill before?! Aren’t you a real American? I’ve never seen anyone who doesn’t know what a $2 bill is. Haha!”

    Me: “I’m… I’m sorry, sir.”

    (The customer then proceeds to get the rest of the line behind him to laugh at me. I am humiliated and stewing by this point, but send him on his way, smiling the whole time. Later, I’m in the back room counting the money in my register into the safe for the end of my shift. My manager comes into the back to talk to me.)

    Manager: “There’s a customer at the front counter who wants to talk to you.”

    (I go out there and it’s the $2 bill customer from earlier. I’m bracing myself for round two when this happens.)

    Customer: “I just wanted to say I’m really sorry for making fun of you earlier. It wasn’t right. I was in a bad mood and I took it out on you, and you didn’t deserve it.”

    Me: “It’s okay, sir.”

    Customer: “No, it isn’t. You were just trying to do your job and I embarrassed you. That’s not okay. I’m very sorry. Buddies?”

    Me: “Buddies.” *we shake hands*

    (After I got off work he told me some of the history of $2 bills. When he left he said, “Don’t let them get to you!” He comes in almost every day now, and it’s always nice to see him!)

    Good Customers Are Worth Their Waiter In Gold

    | Panama City Beach, FL, USA | Awesome Customers, Family & Kids, Top

    (I am waiting on a table with a particularly bratty little kid and his mother.)

    Kid: “Hey, you!” *rudely shakes his empty cup at me*

    Me: “Hey Bud! Can I help you with something?”

    Kid’s Mom: *sarcastically* “I think its pretty obvious that he needs something else to drink, if it’s not too much trouble, since your job is SO hard and all!”

    (Hearing this, a customer at the next table speaks up.)

    Another Customer: “Ha! The only thing obvious to me, lady, is that you and your husband clearly haven’t taught that little punk any manners. As for this young lady’s job, I’m sure it is difficult! If I had to deal with horrible folks like you all day I would probably want to hang myself.” *to me* “My hats off to you, sweetheart!”

    (The look on that woman’s face was priceless! The bratty kid and his mom family left soon after that episode, while the other customer high-fived me every time I walked by his table. On top of that, he left me a 50% tip. Some good customers really make this crap worth while!)

    Better Bean Nice In Bean Town

    | Boston, MA, USA | Awesome Customers, Bigotry, Food & Drink, Top

    (I am in line at a fast food burrito place in Boston. A rude customer is ordering his burrito and asks for medium salsa, but changes his mind and then blames his mistake on the employee making his order. Note: everyone working here happens to be of some sort of Hispanic background.)

    Rude Customer: “You f***ing idiot! I didn’t order that! I asked for mild! Can you understand any english?! Mild! M-I-L-D! ”

    Employee: “I am very sorry, sir. I will make your order again. Just one minute. ”

    Rude Customer: “Yeah! You are going to make it again! Do you think maybe this time you could get it right you d*** wetback!”

    (The rude customer continues to rant, spouting off various racial slurs. In the middle of his rant, the female customer directly behind him decides she has heard enough and lets him have an earful. Note that the female customer is half the rude customer’s size and about 15 years younger than him.)

    Young Female Customer: “Okay, I don’t really know what your problem is. First of all, just for the record, you were the one who made the mistake. I saw you and heard you. Second, he just said he would make you a new one. Its a burrito. Just chill out. I don’t know who raised you, but where I come from people tend to be brought up to show a little more respect. Instead of being mad right now, I would be embarrassed at my poor behavior if I were in your shoes. My younger brothers have better manners than you. Get a grip! You didn’t have to be so rude. He would have offered to remake it for you without the temper tantrum. Just get your food, and leave this guy alone.” *smiles at the employee behind the counter*

    Rude Customer: “Mind your own business!”

    (The rude customer gets in her face and calls her all sorts of names. When she ignores him, he gets angrier and looks like he might push her. Before he can, however, a cop directly in line behind me speaks up.)

    Cop: “Hey buddy! If I see you get any closer to her or raise your voice to her one more time, I’ll kick your punk a** right out of here, with or without your d*** burrito! Cool it! Now!”

    Rude Customer: “I’d like to see you try! You can’t do that!”

    (The cop takes a few steps forward, gets in the jerk’s face, and in a thick Boston accent says…)

    Cop: “You just f***in’ watch me.”

    (The jerk shuts up, pays for his stuff and practically runs out. The cop takes his place in line and bought that young female customer her burrito. This was like straight out of a movie or something!)

    Count On This Customer To Be Considerate For A Change

    , | Omaha, NE, USA | Math & Science, Money

    (A woman in her thirties comes in with her young daughter, and they order two meals to go. The total is just over $18 and she hands me a twenty.)

    Me: “Out of twenty?”

    Customer: “Oh! Oh! I have the change. Is that okay? Do you want the change? Is it okay if I give you the change? Will it mess you up? Will you have to re-ring it?”

    Me: “No, it’s fine. Thanks.”

    Customer: “Are you sure? It won’t mess up the till?”

    Me: “No. Actually, we have no way to enter in how much customers give us. We just have to use math to figure it out!”

    Customer: “Really? Oh my gosh. There’s really no way to figure it out?”

    Me: “Nothing but counting.” *I hand her the change* “There you go. That’ll be right out.”

    Customer: *in awe* “Wow!”

    They’ll Always Be (Baby) Back For More

    | Glendale Heights, IL, USA | Extra Stupid, Food & Drink

    (A customer has just given me her order for a full-slab of ribs. She seems nice and even-tempered until this moment.)

    Customer: “That’s to go, and I want to talk to your manager!”

    (I call over the manager.)

    Manager: “Yes, how may I help you?”

    Customer: “Last time I came here, I ordered your ribs and they were absolutely DISGUSTING! There was barely ANY sauce and they were cold and gross!”

    Manager: “Did you contact us? We could have given you customer credit.”

    Customer: “NO! Why would I EVER want to come back?!” *pays for her ribs and storms off*

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