November Theme Of The Month: Black Friday!

Still Got Meat Between Their Ears

, | Adelaide, SA, Australia | At The Checkout, Food & Drink, Money

(I’m taking drive-thru orders over the speaker box. This particular fast-food chain is known for making burgers “your way” – adding or removing condiments, no matter what the request. Condiments such as lettuce and tomato are free within reason, but some customers try to get away with ordering a plain burger, and then requesting all of the condiments be added, assuming they will get a burger with everything for the price of a plain one.)

Me: “Hi, welcome to [Fast Food Restaurant]. Place your order when you’re ready, please.”

Customer: “I’ll have a hamburger, please.”

Me: “Sure thing; one hamburger is $1.10. Is there anything e-”

Customer: *”On the hamburger, I’d like cheese, lettuce, tomato, onion, and mayonnaise.”

Me: “No worries. That’s one Junior [Brand-name] burger with cheese. That’s $2.85; is there anything else?”

Customer: “… Oh, uh, I’ve changed my mind. How much is a five inch bun on its own?”

Me: “60c.”

Customer: “I’ll get a five inch bun, with sauce, mayo, lettuce, tomato, onion, and cheese.”

Me: “Sure thing. So, that’s a [full-priced burger] minus the meat. That’ll be $3.85… Drive through, please.”

Customer: “D*** IT! You guys are meant to be stupid high-school drop-outs that are easy to fool. Just give me the burger with the meat on it then, thanks.”

Big Box Of Bad

| MA, USA | Food & Drink, Liars & Scammers

(My mother and I are having lunch at a chain restaurant where we’ve always gotten decent food and great service. The lady at the next table keeps calling our waitress over to complain about her food, to the point where it’s getting on my mom’s nerves. The waitress is apologetic and gets her bill adjusted for her.)

Waitress: “…and here’s your dessert. I’m so sorry for the inconvenience.

Lady: “Thank you. Oh, and can I get a box for the rest of this?”

(Mom and I exchange a look.)

Mom: “That bad, huh?”

Not Always Right: The Comic – Red Light Bulb Moment

| Germany | Not Always Right: The Comic

Read the full story here.

A Special Case Of Special Treatment

| Atlanta, GA, USA | Bad Behavior, Crazy Requests

(I’m a customer at a restaurant that has a counter to make your order and pushes it down the counter towards the register where you pay. There are entrances on two sides of the building and only one register, so there tends to be two lines from both doors.)

Me: *to the customer at the front of the other line* “If you have decided, you can go ahead of me. I’m still deciding.”

Customer #1: *from the other line* “Thank you.”

(As he proceeds to the front counter, the customer who was behind me, Customer #2, speaks up.)

Customer #2: “Why did you let him through?”

Me: “I’m still deciding on what I’d like to order, so I let him pass so I wouldn’t hold up the line.”

Customer #2: “So you just let him pass? We have places to be and want to order as well! He should wait until after you and not break the pattern. You should learn some respect for everyone and not give anyone special treatment unless you give it to everyone!”

Me: *sigh* “If you’re in that much of a rush, you can go ahead of me as well.”

Customer #2: “D*** right I will!”

(Customer #2 pushes me aside as she moves in front of me to get to the counter. During the entire time she was ordering, she kept yelling at the employee about being too incompetent to work. After she and the next customer from the other line order, I step up to order. Whilst waiting for my order to be made, I wait in line to pay at the register. Upon reaching the register, Customer #2 is still near the register, looking through her order to make sure it’s right.)

Cashier: *to me* “Your order comes to [total].”

Me: “I’m sorry, but that’s much too low for my order.”

Customer #2: *upon hearing the price* “Yeah, he ordered much more food than me. Why is his food cheaper?”

Cashier: “Well, the customer that he let ahead gave extra money and paid for this man’s order.”

Customer #2: “And that makes it right? Nobody deserves special treatment unless everyone gets it!” *turns to me* “I demand that you give me money to pay for my meal!”

Me: “I will not. As you told me earlier, I should learn to respect everyone, but I’ve already learned to respect those who deserve respect. From the rudeness that you have shown, not only me, but the employees working here as well, you do not deserve my respect.”

Customer #2: *turning back to the cashier* “This man is rude to your customers! I demand that you refuse his order and kick him out!”

Cashier: “I’m not allowed to refuse service to any paying customer. If you’d like, I can get my manager and you can talk to him.”

Customer #2: “D*** right you will!”

(Completely astonished, I now have to wait at the register for the cashier to return so I can pay for the rest of the order, which results in the line being held up. Eventually, the manager comes out.)

Manager: “Is there something I can do to help?”

Customer #2: “Yes, you can get this piece of trash out of here.” *she points to me*

Manager: *looking at me, then back at her* “I will not.”

Customer #2: “Excuse me? I’m a paying customer, unlike this a**-hole who’s practically getting his meal free! I demand you get him out of here!”

Manager: “As I said, I will not. This gentleman is here at least once a week and is kind to each of us here. You, on the other hand, have shown that you’re willing to make a big fuss over something insignificant and holding up all the other customers. If anyone should be kicked out, it’s you.”

(All the customers and employees cheer in agreement.)

Customer #2: “How dare you speak to me that way! I’ll be calling corporate and getting this place shut down!”

Manager: “We’ll be waiting with the security footage to back us up.”

Wish You Could Hide From The Hyde

| Vancouver, BC, Canada | Bad Behavior, Bizarre

(I work at a popular family restaurant that has a fairly diverse clientèle. Two older ladies come in just as I start my shift. It happens to be a statutory holiday that the government created last year. As such it’s a day off for most people, but not a real holiday.)

Customer #1: “Good morning! Happy [Holiday]! ”

Me: “Happy [Holiday]. How are you today?”

Customer #1: “Everyone has just been so nice today. That young man-” *referring to our greeter* “-held the door open for us!”

Customer #2: *extremely aggressively*“As well he should!”

Me: *taken aback, I try to change the subject* “Can I get you something to drink to start you off?”

Customer #1: *beams at me* “I hope they’re paying you bonuses to come in on a holiday!”

Customer #2: *interrupts in a savage tone of voice* “What would it matter? They’re here all the time anyway!”

Customer #1: *gives a big smile to her companion then to me* “We’ll just have coffees for now.”

(I escaped gratefully and happened to catch the coworker I was relieving as she packed up.)

Me: “That table is like Dr. Jekyll and Mr. Hyde!”

Coworker: “Oh, they’re always like that. I was so glad when you came in that I wouldn’t have to deal with them this time. Good luck!”