Giving You A Heart Attack With A Heart Attack

, | Dayton, OH, USA | At The Checkout, Food & Drink

(I am working the drive through with the manager.)

Me: “Hi, welcome to [Store]. Would you like to try [new sandwich]?”

Customer: “OH, MY GOD! ARE YOU TRYING TO GIVE ME A HEART ATTACK?!”

(I jumped, scared by the customer’s volume. Meanwhile, my manager was laughing, as she recognized her boyfriend in the drive-through. The rest of the order went smoothly.)

Don’t Drink And Dial And Deliver

| BC, Canada | Awesome Customers, Awesome Workers, Food & Drink, Money

(In this story, I’m the unreasonable customer. I had just come back from a bar with my friends, and we are all drunk & craving Chinese food. It’s rather late, but we REALLY wanted some Chinese food, so I call up a nearby restaurant.)

Owner: “Thank you for calling [Restaurant]. How may I help you?”

Me: “Hi! I’d like to place an order for delivery, please.”

Owner: “I’m sorry, but we’re closed. I’m afraid we’re unable to fulfill orders anymore.”

Me: “Aw, man, really? When did you close?”

Owner: “We actually closed just a few minutes ago.”

Me: “It’s only been a few minutes, right? You couldn’t possibly have started cleaning up already, right? Can’t you do one more order?”

Owner: “I’m sorry sir, but even though the kitchen is still technically open, I still need to send my delivery boy home, as his shift is already over.”

Me: “Is he still there? If he is, tell him that I’ll pay him $50 extra.”

Owner: “One moment, please.”

(The owner puts down his phone and I hear some talking in the background.)

Owner: “All right, he says he’ll do it. May I take your order, sir?”

(I place my order and wait patiently for my food. 20 minutes later, a car pulls up to my driveway. The delivery boy gets out of his car, and walks up to my door with my order.)

Me: “Hi! I’m really sorry for doing this to you, but we’re all drunk as s*** here and the alcohol’s making us want Chinese food.”

Delivery Boy: “It’s okay. You got that $50?”

Me: “H*** yeah, I do!”

Delivery Boy: “Then all is forgiven.”

(I gave him a $50 bill, and I paid for the food on debit. I would later learn that this was very poor judgment on my part, because in my drunken stupor, I ended up choosing the tip option on the debit machine. So not only did I give this poor guy $50, I also gave him a 30% tip on a $90 order. I may have been a dick, but I certainly hope the delivery boy had a good night! Always drink responsibly. Seriously, it may cost you.)

Will Always Find A Way To Get Hot And Bothered

, | Sydney, NSW, Australia | Bizarre, Food & Drink

(I work as a manager at a fast food restaurant and sometimes I deal with incredibly strange ‘complaints.’)

Me: “[Restaurant], [My Name] speaking. How can I help you?”

Caller: “Hi, I just got home from coming through your drive-thru and my chicken is too hot.”

Me: “…Too hot as in ‘spicy’ hot, or ‘heat’ hot?”

Caller: “Heat.”

Me: “Uh. Okay, it’s supposed to be hot.”

Caller: “That’s why I’m calling. The chicken’s too hot.”

Me: “I’m not sure I follow. What is it exactly that you want me to do for you?”

Caller: “Well, the chicken’s too hot.”

Me: “Okay, is it too hot because it’s been sitting in the warmers for too long or because it’s fresh?”

Caller: “No, it’s fresh. It was actually quite nice. Very juicy, too.”

Me: “Yeah…?”

Caller: “So, what are you going to do about it?”

Me: “What do you WANT me to do about it?”

Caller: “Okay, you know what? You’re so unhelpful. Give me the number to your head office; I’m filing an official complaint.”

Me: “Uh, okay, ma’am. The number is [head office number].”

Caller: “You’ll be hearing from me again soon!” *click*

Upgraded Complaints

, | MT, USA | At The Checkout, Bizarre, Family & Kids, Food & Drink

(I used to work at the local big-name ice cream and burger restaurant eight years ago. The night shift lead is the owner’s son that was just a little runt when I worked there. On this trip through the drive thru I order a small ice cream cone for me and a blended drink for my husband. We get the drink, but while the cashier is taking another order he opens the window:)

Shift Lead: “So, she accidentally made a large cone instead of a small one. Is that still okay?”

Me: *I raise an eyebrow and scoff dramatically* “No! It. Is. Not. Okay! You are giving me more for my money and it’s just unacceptable!”

Shift Lead: *grinning and handing me the cone* “Gosh darn us for giving you a free upgrade, right?”

Me: “Gripe, gripe, gripe. Obligatory threat to complain to your father, young man!”

Shift Lead: *laughing* “Yeah, you have a good night, too!”

Trying To Explain In Black And White

| Fairfax, VA, USA | Bigotry, Crazy Requests, Food & Drink

(I’m the hostess at an upscale restaurant where all the tables are pre-set with silverware rolled up in black linen napkins. If a customer with white pants come in, we trade out their silverware with one rolled in white linen. This prevents any black lint or string that might’ve been on the napkin from being highly visible. I’m currently working a busy Saturday and the restaurant is about 3/4 full. I’ve just sat a group of four ladies at a booth. Three of them are black and are wearing black pants or jeans. The fourth lady is white and wearing white pants. I switch out her silverware.)

Black Lady #1: “I CANNOT BELIEVE WHAT I AM SEEING!”

Me: “Pardon?”

Black Lady #1: “YOU JUST GAVE HER WHITE SILVERWARE BECAUSE SHE’S WHITE!”

Me: “Oh, no, ma’am. We do this for everyone who—”

Black Lady #1: “—IS WHITE?! GET ME YOUR MANAGER NOW!! I CAN’T BELIEVE ANYONE CAN STILL BE RACIST WHEN OUR PRESIDENT IS BLACK!!”

(I was too shocked about being yelled at in front of the full restaurant that I just sulked away quickly and got my manager. I could feel everyone staring. After spending 10 minutes at the table explaining to them the real reason I exchanged the silverware and also pointing out that practically every other white person in the restaurant had black linen silverware, the manager agreed to run out a couple free appetizers on the house. We stopped giving out the white linen after that night.)

Page 7/247First...56789...Last