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    Common Sense Just Melts Away

    | Charleston, SC, USA | At The Checkout, Crazy Requests, Food & Drink

    (A small crowd has suddenly formed in the store, so I jump on the line to help my coworker with the sandwiches. She’s already started one and tells me the customer wants a chicken bacon ranch. I make the sandwich right in front of the customer. After heating up all the meats, I have her tell me what kind of veggies she wants on it. When the last veggie is put on, this happens:)

    Customer: “And tomatoes… but I wanted a melt, not a chicken bacon ranch.”

    Me: “I’m sorry?”

    Customer: “I told the other girl I wanted a melt.”

    Me: “Okay, ma’am. I’ll make you a new sandwich, but why didn’t you say anything for the last two minutes? You could see it wasn’t a melt, right?”

    Customer: “Yeah, I knew it wasn’t a melt. I thought you were going to figure out it wasn’t one either.”

    Comic: To Be, Or Not To Jolibee

    , , | Quezon City | At The Checkout, Comics, Extra Stupid, Food & Drink

    not always right jollibee

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    Just Made Her (Mother’s) Day

    | Milford, CT, USA | Awesome Customers, Family & Kids, Food & Drink, Money

    (I am a hostess, and this story happens the Friday before Mother’s Day. I am standing at the register at the entrance to the restaurant when a gentleman in his early 40s who had been dining alone approaches me.)

    Customer: “Do I pay up here?”

    Me: “Oh! No, sir, you pay with your waitress. Let me grab her for you.”

    (I go to the back and bring the waitress up to the front with me.)

    Customer: *to waitress* “So, my bill was $18?”

    Waitress: “Yes. ”

    Customer: “Do you have a family?”

    Waitress: “Uh… yes.”

    Customer: “You have kids?”

    Waitress: “Yes.”

    Customer: “Well, then. This is for my check.” *hands coworker a $20 bill* “… and this is for you.” *hands coworker a $50 bill* “Happy Mother’s Day!”

    (At this point, the customer leaves before the waitress can even say ‘thank you.’)

    Waitress: *to me* “I think I’m gonna cry.”

    Understaffed But Over-Spoken

    , | Seattle, WA, USA | At The Checkout, Food & Drink

    (Working late at night the store is understaffed. There is a manager and I running the entire store. We are trying to keep up with drive through demand, but the wait time is slipping from two minutes to about five minutes.)

    Me: “Welcome to [Store]. How may I take your order?”

    Customer: “I’d like [hamburger meal] and a large drink.”

    Me: “Thank you. Please pull up to the second window.”

    (The customer waits in line for a few minutes until I can handle the customer before him and prepare his food. He drives up in an expensive sports car.)

    Me: “Sorry for the wait, sir. Here is your—”

    Customer: “You know I’ve been to your stores all over the country, and yours in the only one that always takes such a d*** long time to get anything done!”

    Me: *embarrassed/angry*  ”I’m sorry for the long wait, sir, but we are understaffed. There is just the two of us here handling all the orders. But if you are interested in helping get things sped up, we are hiring right now and I can get you an application.”

    (The customer made a face, took his food, and sped off.)

    Running Out Of Consideration

    | Marengo, IL, USA | At The Checkout, Bad Behavior, Food & Drink

    (I work at an ice cream and grill. It’s small so it usually doesn’t take long to close up. It’s 8:59 and I’m just about to lock the door when a customer runs in.)

    Me: “You know we close in 20 seconds, right?”

    Customer: “I know; that’s why I ran! I’d like [several meals].”


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