Not Always Right on Facebook Not Always Right on Twitter Not Always Right Unfiltered on Tumblr
Featured Story:
  • Crime Can Be A Vicious Cycle
    (1,828 thumbs up)
  • October Theme Of The Month: Coupon Complications!
    Submit your story today!

    Neverending Query

    | Beaufort, SC, USA |

    (The phone rings at 11pm, although our restaurant has been closed since 10pm.)

    Me: “Thank you for choosing ***, how can I help you?”

    Customer: “Yeah, I’d like to place an order for delivery.”

    Me: “Sorry ma’am, we’re closed.”

    Customer: “I don’t understand, why are you answering the phone?”

    Me: “I have to. Even though we’re closed, we still might get important phone calls.”

    Customer: “I still don’t understand, why are you closed?”

    Me: “We have regular business hours to follow, and on weekdays we’re only open till 10pm.”

    Customer: “But I don’t understand… why are you answering the phone if you’re closed, then?”

    Me: *face desk*

    (It went in circles like that for about ten minutes. I finally got tired of her ‘why’ questions and it had really had been a horrible night… so, I hung up the phone.)

    Me, to other employees: “You wouldn’t believe this lady…”

    *phone rings*

    Me: “Thank you for choosing ***, how can I help you?”

    Customer: “So why are you still answering the phone if you’re closed?”

    Me: *multiple face desks*

    A Fine Line Between Smarta** and Dumba**

    , | Ontario, Canada | Top

    (I work at a popular fast food restaurant. Drive-through customers should be aware that we can hear every word they say.)

    Coworker: “Hi, welcome to ***. How can I help you?”

    Customer: “I just need a minute to decide.”

    Coworker: “No problem, just let me know when you are ready.”

    (The customer talks to his passengers, while we listen…)

    Customer, to his passengers: “I should ask for something dumb on my ice cream, just to see what they say. How about pickles? They would probably just ignore me. Oh, I know… tomatoes!”

    Customer, to my coworker: “Okay, I’m ready.”

    Coworker: “Alright, go ahead…”

    Customer: “I’d like an ice cream sundae with tomatoes on it, please.”

    Coworker: “I’m sorry, due to the recent recall in the States, we aren’t serving tomatoes right now. Can I offer you a sundae with pickles instead?”

    Customer: *drives off without ordering anything*

    Directionally Challenged

    | Chicago, IL, USA |

    Me: “Hello! How can I help you today?”

    Customer: “Yeah, I need a Whopper, two large fries, and a shake.”

    Me: “I’m sorry, sir, we don’t sell those here. Burger King is next door.”

    Customer: “OH!”

    (He walks into my dining room and promptly returns to the counter. He appears slightly confused.)

    Me: “Can I help you, sir?”

    Customer: “Yeah!¬†I thought you said Burger King was next door.”

    Me: “Yes sir, it is.”

    (I proceed to walk with him back to the dining room and point next door.)

    Me: “If you come back this way and go through our side exit, you can walk right over to Burger King.”

    Customer: “OH!”

    (I follow him back to the area near the side door and point him in that direction. He appears to be on his way to a Whopper, two fries and a shake when I hear our restroom door open and close. Sure enough, moments later he appears at my counter again.)

    Customer: “Why did you send me to the bathroom?!”

    Me: “I’m sorry, sir. Please follow me.”

    (I escort the gentleman out the side door and tell him Burger King is next door.)

    Customer: “OH!¬†Thank you!”

    (He starts walking toward the front of both my building and Burger King. I feel confident he is going to get there. I was wrong. He walks around my building and through the parking lot, and is last seen heading towards an empty lot and the railroad tracks.)

    In One Ear, Out The Other

    | Dewey Beach, DE, USA |

    (I work at a restaurant that has two different sides to it: a fine dining side, and a casual side. I work at the casual side. One day at work, a very confused woman calls.)

    Me: “Hi! Thank you for calling [restaurant]. How may I help you?”

    Customer: “Hi, is this the fine dining side?”

    Me: “No, ma’am. This is the grille and bar side. Would you like the number to our fine dining section?”

    Customer: “No, I like the casual side more.”

    Me: “Oh, good.”

    Customer: “So can I have the number for the casual side?”

    Me: “This is the casual side, ma’am.”

    Customer: “Yes, but I would like the number. The fine dining aspect doesn’t fit well with my family.”

    Me: “Okay, well, this is the casual side. Whatever number you dialed is our number, ma’am.”

    Customer: “Yes, but I don’t like fine dining! Give me the number to your casual side!”

    Me: “This is our casual side. You have our number because you dialed it.”

    Customer: “I DON’T LIKE F***ING FINE DINING! I JUST WANT THE NUMBER TO THE CASUAL SIDE. IS THAT SO HARD? I’M GOING SOMEWHERE ELSE FOR DINNER!” *hangs up*

    Me: “…”

    Caught Brown Handed

    | Belgium |

    (In the Chinese restaurant where I work, we have little bottles of soy sauce on every table. They look like they’re tightly closed, but the top actually doesn’t close at all. A lady and her daughter finish dinner and are leaving.)

    Me: “Excuse me madam, but I’m afraid the soy sauce is restaurant property. You can’t take it.”

    Mother: “You calling me a thief? I want to speak to the manager! This will cost you your job, you little b****!”

    Daughter: “Um, mum…”

    Me: “The manager is not in right now, but if you want the sauce, it’s on sale at the front of the restaurant.”

    Mother: “You’ve got some nerve! I never even touched your stinking sauce, you c**! Call the manager now!”

    (Several customers are starting to giggle and the daughter looks like she’s about to die.)

    Me: “Maybe you have taken the sauce without noticing? Because I’m sure you touched it at some point.”

    Mother: “You’re sure? I tell you I didn’t touch it! You can’t treat your customers that way! You telling me you’ve been spying on me or something?”

    Me: “Certainly not. But the huge brown stain on your purse is hard to ignore.”

    (Her daughter drags her by the arm and they storm out the front door, leaving a sticky trail of soy sauce from the mother’s cloth purse. I laughed so hard I didn’t even mind them stealing the sauce.)

    Page 197/224First...195196197198199...Last