Not Always Right on Facebook Not Always Right on Twitter Not Always Right Unfiltered on Tumblr
Featured Story:
  • Crime Can Be A Vicious Cycle
    (1,783 thumbs up)
  • October Theme Of The Month: Coupon Complications!
    Submit your story today!

    It’s All In The Details

    | Noord-Brabant, Netherlands |

    Me: “Thank you for calling ****, how may I help you?”

    Customer: “Hello, I had a High Tea a few days ago at your place. Could I speak to your manager?”

    Me: “Yes, but perhaps I could help you as well?”

    Customer: “No, I would like to speak with your manager.”

    Me: “All right, one moment please.” *hands over the phone to the manager*

    Manager: “Hello, what could I help you with?”

    Customer: “I’m sorry, but I really have to complain about this: a few days ago we had this High Tea at your place, but the napkins weren’t good.”

    Manager: “What was wrong with the napkins?”

    Customer: “The napkins weren’t folded like in the photograph in the restaurant information folder we got.”

    Manager: Uh…I’m sorry?”

    Customer: “They weren’t folded like in the picture!”

    Manager: “Was there anything else that didn’t go well?”

    Customer: *pauses* “No, the rest of it was actually wonderful. The cakes and sandwiches were lovely, and the service was really good. There was nothing wrong with that.”

    Manager: “…”

    It Comes And Goes

    | Derby, UK |

    Customer: “Miss, is this a diet soda or a regular?”

    Me: “Diet, sir – it’s what you ordered.”

    Customer: “Are you SURE it’s diet?”

    Me: “Yes, sir, I poured it myself.”

    Customer: “Well, it had better be, because I’m allergic to sugar!”

    Me: *later, taking the food order* “…and what would you like for dessert, sir?”

    Customer: “Oh, I’ll have the chocolate cheesecake sundae.”

    He Who Eats Less, Laughs Best

    , | Evergreen, CO, USA | Top

    (While I’m working, I see this teenage girl pull up in an really nice car. With her orange spray tan and expensive clothing, I could tell it would be interesting.)

    Me: “Hey, what could I get for you today?”

    Customer: “You’re going to make me a non-fat shake with non-fat mix, non-fat milk and non-fat chocolate.

    Me: “Oh, Ok…I’ll have that done for you in just a second.”

    (Right before I start to blend the shake, she speaks up:)

    Customer: “So since you work here, do you eat a lot of ice cream?”

    Me: “Well, I suppose I eat enough to be able to recommend stuff to customers….”

    Customer: “Well, you just look like you eat a lot of ice cream. You might want to quit your job before you get too fat.”

    Me: “Thanks for that advice.”

    (While my coworker rings her up, I proceed to add 5 pumps of chocolate syrup, extra chocolate chips, and tons of extra ingredients to her shake, putting it up to a total of about 4,000 calories.)

    Customer: *taking a drink* “At least you can make a decent shake.”

    We Have Confirmation

    , | Newington, CT, USA |

    (Our credit card machine went down, and we started to make signs for the doors alerting the customers to this. Before the signs were up, I had to ring up a customer’s order.)

    Me: “The total is ****. I’m sorry; our credit card machine is down.”

    Customer: “Well, I don’t see any signs!”

    Me: “The machine just broke five minutes ago while you were still in line. I was just telling my coworker to make signs a moment ago….”

    Customer: “I don’t have enough cash. How about debit?”

    Me: “Well, debit would use the same machine as the credit cards, but either way our store does not accept debit. Just cash today.”

    Customer: “How about a check?”

    Me: “Sorry, no personal checks. Just cash today.”

    Customer: *getting upset now* “Well, what do you expect me to do?”

    Me: “The last customer went next door to use the ATM to get cash.”

    Customer: “You’re being extremely rude, you know!”

    Me: “Ma’am, I’m just trying to explain to you that the credit card machine is down.”

    Customer: “Well, I don’t listen!”

    Me: “…”

    Finger Lickin’ Good Parenting

    , | Windsor, CA, USA |

    (A man walks up to our hot case with his wife and two little girls.)

    Me: “Hi! How may I help you?”

    Customer: “Hi – we wanted to get some chicken strips.”

    (As I am taking his order, I notice his daughters licking the hot case glass.)

    Me: “Excuse me sir, but your daughters are licking the glass.”

    Customer: “Yeah.”

    Me: “Well…aside from the fact that the glass is hot, we cleaned it this morning with a chemical cleaner to wash off a layer of grease build-up.”

    Customer: “So?”

    Me: “The chemical we used is a known carcinogen. I might suggest that you stop your daughters from ingesting it.”

    Customer: “Look, lady. You’ve obviously never been a parent. When you have kids, you’ll learn that it’s MUCH easier to just let your kids do whatever they want.”

    Page 187/224First...185186187188189...Last