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    Customers Can Be Real Spoil-Shorts

    | Louisville, KY, USA |

    (I’m about 5′ tall. A customer and her husband are debating about sitting at a tall table or a regular table. Finally, they decide on a regular table.)

    Me: “Hey, guys! So you decided on this one?”

    Customer: “Yeah, I just don’t like the tall tables. It’s weird when my feet don’t touch the ground.”

    Me: “I definitely understand that. Sometimes I like the tall tables just because it’s the only time I get to be tall.”

    Customer: “Hey, yeah! You’re kind of a shrimp, aren’t you?”

    Me: “Yeah, I guess.”

    Customer: “No, but really. You’re really short!”

    There’s A Nut, But It’s Not In The Food

    | Leeds, UK | Food & Drink

    (We’re serving a table of 30. In each set of dishes, there’s one labelled “no nuts”. The first starter labelled no nuts is a prawn cocktail, so I don’t bother specifying one as no nuts.)

    Patron: “I ordered my prawn cocktail with no nuts. Are you sure there’s no nuts in this?”

    Me: “Positive, madam. The prawn cocktail is made without any nuts at all.”

    Patron: “I don’t believe you. Go and get it remade, and make sure there’s no nuts in it!”

    (I walk back into the kitchen and go to the chef.)

    Chef: “Is something wrong with that one?”

    Me: “No, she just wants one that doesn’t have any nuts in.”

    Chef: “But there’s no nuts in the Prawn Cocktail anyway.”

    (Not wanting to waste a perfectly good dish, I take the same cocktail back out to the customer, albeit with some extra cayenne sprinkled on top to differentiate it. Not surprisingly, she’s delighted.)

    Hershey’s Misses

    | Scottsdale, AZ, USA | Food & Drink

    (I’m explaining our desserts to a customer.)

    Me: “We have white, milk, and dark chocolate. You can get a mixture of two of those.”

    Customer: “Well, getting white and dark just doesn’t make sense.”

    Me: “Mind if I ask why not?”

    Customer: “Mixing white and dark chocolate would just make it milk chocolate.”

    Me: “That isn’t how chocolate works, ma’am.”

    To Whom This May (Not) Concern, Part 2

    , | Oregon, USA | Food & Drink

    Me: *holding a bag out the window* “Dave! Bacon cheeseburger and regular fries!”

    Customer: *comes up and grabs the bag* “Thanks!”

    Me: “Hey, I just took your order like a minute ago. Didn’t you get an ice cream cone?”

    Customer: “Yeah, thanks.”

    Me: “That’s not an ice cream cone; it’s a bacon cheeseburger and regular fries. Is your name Dave?”

    Customer: “No!” *hands back the bag* “Where’s my cone?!”

    Related:
    To Whom This May (Not) Concern

    Leave Out The Leaves And Leave

    | Chapel Hill, NC, USA | Crazy Requests, Food & Drink

    (I am serving a middle-aged woman and her partner. I can tell as soon as I take drink orders that this is going to be an interesting table. After altering and modifying her entrée in every way possible, the woman decides to order a side salad.)

    Customer: “…and I want a side salad, lettuce, cheese and onions only!”

    Me: “No problem, ma’am. I’ll go ahead and put your order in.”

    (A little while later, I bring out the salad and their entrees. The salad is comprised of mixed greens, shredded cheese, and onions. The woman takes one look at her salad and is clearly displeased.)

    Customer: “What is this?! These are leaves!”

    Me: “I’m sorry, what seems to be the problem with the salad?”

    Customer: “These are leaves! You gave me leaves! Leaves! I’m not a pig! Pigs eat leaves! I’m a human! I’m a country gal and when I order a salad with PLAIN LETTUCE, I don’t want no leaves!”

    (At this point, her partner seems extremely embarrassed, but doesn’t say anything.)

    Me: “I’m very sorry, ma’am. I can replace the salad for you if you’d like.”

    Customer: “No! It’s too late! You’ve ruined my night! Just go!”

    (I leave them to their dinners, unsure of how to remedy the “leaves” situation. When I check on them a little bit later, the woman is still very upset about the salad. I offer to get my manager and she accepts.)

    Manager: “Hello, ladies, what seems to be the problem?”

    Customer: “Why are you smilin’?! Do you see me smilin’?! This isn’t a joke! And that waitress! She smiles too much, too! I’m just a country gal who wants some plain lettuce!”

    (In the end, the “leaves” get taken off her bill. At least she left a decent tip!)

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