Featured Story:
  • A Caffeinated Christmas Miracle
    (2,999 thumbs up)
  • Talking At-At Cross Purposes

    | Austin, TX, USA | Awesome Workers, Food & Drink, Geeks Rule, Theme Of The Month

    (I work at a chain Italian restaurant. I am often asked questions about the menu, but every now and then a customer asks a question that catches me off guard.)

    Customer #1: “No, it’s definitely an AT-AT!”

    Customer #2: “No, it’s an AT-LT!”

    Customer #1: “Ask our waiter. I bet you his tip.”

    (By this point, I have been overhearing this conversation, and the nerd inside me is intrigued by Star Wars trivia.)

    Me: “Can I help you guys with something?”

    Customer #1: “Yeah, my boyfriend here thinks that the robot in star wars that walks on two legs with the little dogs is called the AT-LT. Please tell him it’s an AT-AT?”

    Me: “Actually, I’m sorry but both of you are incorrect; the vehicle you’re thinking of is the AT-ST, which is premiered in the Battle for Hoth, the ice planet, but is actually featured in the Battle of Endor. In fact, that’s what Chewbacca uses to blow the blast doors open for Han Solo and Princess Leia. And the dogs are called Ewoks and they’re native to Endor.”

    Customer #1: “Oh… thanks.”

    (I ended up walking away and since they each bet $20, I actually earned $40. That’s the first time my nerd knowledge actually gained me that much money. May the Force be with you!)

    Making A Fuss Over Small Fry

    , | CT, USA | Crazy Requests, Food & Drink

    (I work at a fast food restaurant. We currently have a seafood special that comes with fries and a biscuit.)

    Customer: “Do you have one that comes without fries and a biscuit?”

    Me: “Yes, we do.”

    Customer: “How much would that be?”

    (I give her the price, plus tax.)

    Customer: “Okay, I’ll take that. How much does a drink cost?”

    Me: “A dollar.”

    Customer: “So I’ll take that and a drink.”

    (I ring up her order, making sure that she wants it without the fries and biscuit, to which she says yes. I assemble her order and give it to her. She’s not even away from the counter when she starts complaining.)

    Customer: “This is all I get?”

    Me: “Yes, you get eight pieces.”

    Customer: “That’s ridiculous! I paid five dollars for this?”

    (Her total was five dollars and change because of the one dollar drink.)

    Me: “I’m sorry. That’s how it comes.”

    Customer: “That’s ridiculous.”

    (At this point she spots my manager, who comes over to assist.)

    Customer: “It’s ridiculous that I just paid five dollars for this little bit of food!”

    Manager: “Can I see your receipt? The food was $3.99 and the drink was a dollar, plus tax.”

    Customer: “Oh, well, that’s still ridiculous.”

    Manager: “Would you like the fries and a biscuit?”

    Customer: “Yes, I think I would like that.”

    (At this point, I open my mouth, ready to interject that she specifically asked for no fries and no biscuit, just the eight pieces of seafood. But I don’t.)

    Manager: “If you give me one more dollar, you can get the fries and biscuit.”

    (She hands over the dollar and my manager tells me to serve the fries and biscuit. Once I’m finished, I give it to her.)

    Customer: “Thank you! God, that was ridiculous!”

    Must Have Really Needed That Food

    | CA, USA | At The Checkout, Bizarre

    (I’m working the drive thru this particular day, I have just handed a customer the last of her order and she seems a bit distracted by getting it all stowed away safely.)

    Me: “Have a lovely day.”

    Customer: “I love you, too.” *drives off*

    A Win Fail

    , | Fort Collins, CO, USA | Bizarre, Crazy Requests

    (We’re currently running a promo.)

    Me: “With a meal deal you get this offer. You can enter the code online and see if you win concert tickets at Red Rocks.”

    Customer: “Whoa. So, how does this work?”

    Me: “You can go to the website written on the card and enter the code to see if you can win concert tickets.”

    Customer: “So I go to a website and enter a code?”

    Me: “Yes.”

    Customer: “So… what happens if I DON’T win?”

    Me: “Then you don’t win the concert tickets.”

    Customer: “Isn’t there a consolation prize?”

    Me: “No.”

    Customer: “What kind of contest is this? I’m not guaranteed to win concert tickets?”

    Me: “A raffle.”

    Customer: “What’s a raffle?”

    (We are inside a university, as well…)

    Should Have Been A Piece Of Cake

    | QC, Canada | Extra Stupid, Food & Drink

    (I work in a cafe that also serves gelato. We also make ice cream cakes which are entirely made of ice cream. We just put layers of different flavors in a pan, freeze it and unmold it. To prevent any sort of misunderstanding, we also put a big sticker on each box saying ‘keep frozen.’ Even then, the concept seems to be hard to get for some customers. A customer that bought a cake four hours ago rushes into the shop looking really angry.)

    Customer: “I want to have a refund! The cake you sold me did not work!”

    Me: “What do you mean, it did not work?”

    Customer: “Your cake melted before I could serve it to my guests! I want a refund!”

    Me: “Did you leave the cake on the counter for a little while before serving it to your guests?”

    Customer: “Of course not! I’m not an idiot! When I put it out of the fridge it was already melted!”

    Me: “Wait… what? You left the cake in the fridge?”

    Customer: “Yes, I did!”

    Me: “But, sir, it needs to be kept in the freezer. It’s ice cream!”

    Customer: “And?”

    Me: “Ice cream needs to be kept frozen if you don’t want it to melt!”

    Customer: “You really think I am stupid? I know ice cream melt! We are talking about a cake!”

    Me: “Yes, a cake made of ice cream.”

    Customer: “And?”

    Me: “Like ice cream it needs to be kept in a freezer.”

    Customer: “But it’s a cake!”

    Me: A cake made of ice cream!”

    Customer: *pause*

    Me: (pause)

    Customer: “But it’s a cake!”

    Page 10/230First...89101112...Last