I was a telecom sales representative and worked closely with our support department to ensure any issues with our commercial customers were resolved properly. I had a particular customer who constantly told me that she liked working with us because we were all based in the USA and didn’t outsource our support or billing overseas.

We had a new hire in our support department who was an amazing tech. He was highly recommended by a local college we got a lot of employees from, and he came on board knowing more than some of our other techs from day one. His family was from Senegal, and although he had lived in the US for many years, he still had a trace of an accent. Of course, this customer of mine happened to get this tech on a call and immediately demanded to be transferred to me.

Customer: “You lied to me! You said you’re in the US, but you’re not! You’re sending all your calls overseas!”

Me: “Uh… I can guarantee you that everyone is in one of our offices here on the East Coast. Who did you speak with?”

Customer: “Someone who claimed his name was Jeff! He was lying! He’s a foreigner, and you’re sending our business there! I want a copy of my contract so I can see when I can cancel with you, you liars!”

Me: “Okay. Hold on for me just one minute.”

I parked the call on hold, walked across the hall to our support department, and spoke with the tech in question. His name was indeed Jeff. I gently explained the situation and let him know what I was about to do, which got him to laugh. I picked up the call and put it on speakerphone.

Me: “Hello! I’m over here in support with Jeff! Say hello!”

Tech: “Hello! Is everything running properly now? All the tests from our end look fine, and your bandwidth looks great from here.”

The customer sputtered incoherently for a minute.

Customer: “What’s going on here?! Why are we on a three-way call?!”

Me: “Nope, I just walked across the hall, and now I’m standing next to Jeff. I just wanted to let him know you were following up on the closed ticket. Everything good now? Did you still want me to send a copy of your contract to review?”

Customer: “Ah… no. Everything’s fine. Goodbye.” *Click*

I wasn’t terribly upset when she didn’t renew her contract with us a year later.

When I first got hired at [Sub Chain], I always heard complaints from the other employees bashing the owner of this particular one and calling her nasty names. I always thought that they were just exaggerating or being lazy because most of them were teens — despite being fresh out of high school myself.

About a year in, I realized they weren’t wrong when I was made to work with them. This is the thing that finally broke it for me and made me quit.

I only hear the manager’s half of the phone conversation. Her father was in the hospital prior to this for other health conditions and has had heart attacks before.

Manager: *Through tears* “I just found out my dad had another heart attack and he’s not doing well. They don’t think he’s going to make it. I’m leaving to go be with him. You need to find coverage or [My Name] will be here alone until twelve.”

Now she is angry, crying harder, and screaming into the phone.

Manager: “What?! No, I can’t ‘just finish my shift’! My father is in the hospital dying!”

The manager hangs up and leaves. After that, because the boss can’t find anyone to come in, she has to come in herself to “help” — all she does is ring out customers — and this is what she says.

Boss: “I can’t believe she just left like that! She’ll be lucky if I don’t fire her for walking out!”

Me: “Um… her dad is in the hospital; he could be dying. You seriously expect her to stay at work for what could be the last time she can see or even talk to her father?”

Boss: “I don’t care. She has a job to do. She should have finished her shift before going to see him. It would only have been six hours.”

I take off my gloves and start heading for the door because I seriously can’t work for someone THAT heartless.

Boss: “Where are you going?”

Me: “I’m leaving, you’re a heartless f****** c***.”

Boss: “How dare you talk to me like that?! I’m your boss!

Me: “No, you’re just a b****. I quit. Look in the mirror and you’ll see why all your stores are short-staffed.”

After a while, I did go back to that shop for some food and to see some of the coworkers I liked. I found out that the manager also quit, and the boss didn’t tell anyone else why she was there alone that day apart from “they both walked out.” My old coworkers were appalled to hear why we both walked that day.

(I am working on my 21st birthday and it is fairly slow at the restaurant. We have a reservation of five people and I take their table. They are very talkative, friendly, super awesome people. They mention that it is one of their birthdays and they are going to see a show afterward. I say that it is my birthday, as well — my 21st. They are so happy for me and ask me what I have planned after work. They joke around saying that their 21st birthdays were back in the early 1900s! I have some other tables, so I leave their almost $200 check and go to do my other work. I see that they are leaving so I walk over to the door to tell them goodbye and to enjoy the show they are seeing. The older woman that pays the bill leans over to me.)

Customer: “We left you a little birthday present. Enjoy your 21st; you only get one!”

Me: “Thank you so much! You should not have done that!”

(I walked over to the table and see that they had left a “Happy Birthday” note with $21 ON TOP of the 20% tip they left me for the bill. Not all customers are a**wipes!)

(I am the cashier at a supermarket. Someone unusual has decided to shop here today.)

Me: “Hello, ma’am, how are you today?”

Customer: “LETTUCE!”

Me “Uhh… lettuce?”

Customer: “GRAPES!”

Me: “Do you want lettuce and grapes?”

Customer: “HONEY ALL OVER MY BODY!”

Me: “Um… ma’am, the honey is over on aisle seven—”

Customer: *leaning over the counter* “I don’t want that honey. Just you, baaaby!”

Me: “Ma’am, are you drunk?”

Customer: “No, just drunk on my love for you. Come, rub that lettuce all over my p****!”

Me: “Ma’am, please leave me alone.”

Customer: “Kiss me!”

(She leans over and tries to kiss my neck. I call security and they drag her away.)

Customer: “Only yooouuu…”

(It turned out that the woman was very intoxicated.)