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    It Would Explain Canada’s Lack Of Sun

    | Toronto, ON, Canada | Canada, Technology, Tourists/Travel

    (I have just activated a new smart-phone for a customer. I am showing them how to set it up.)

    Me: “…and that is how you would send a text message. Do you have any other questions?”

    Customer: “The time is wrong on this phone.”

    Me: “That’s because you haven’t selected the correct time zone. Here, I will show you the time setup.”

    (I show the customer the list of time zones, and briefly leave her to answer another customer’s question.)

    Customer: *impatiently* “Excuse me! Excuse me! This phone you have given me is broken!”

    Me: “Broken? Why do you say that?”

    Customer: “There is no ‘Canadian’ time zone! It keeps trying to put it on ‘Eastern’!”

    Me: “Yes, that would be correct, it’s seven o’clock here.”

    Customer: *indignantly* “We don’t live in the east! This is Canada!”

    Atone For Sins, Make Peace With Maker, Close Phone Account

    | Cincinnati, OH, USA |

    Me: “How may I help you today?”

    Customer: “I’d like to close my account.”

    Me: “Well, I’m sorry to hear that, but I can assist you with that right here. May I ask why you’re closing your account today?”

    Customer: “What? You don’t know?”

    Me: “I’m sorry, ma’am, I don’t.”

    Customer: “It’s the Armageddon!”

    Me: “Uh, well, okay, ma’am, I’ll get your account closed right away… is there anything else I can do for you?”

    Customer: “Watch your back, young lady! You’ll see! The Armageddon’s coming, make no mistake!” *hangs up*

    Third Time’s A Charm For A Two-Faced One Track Mind

    , | Washington, USA |

    Me: “Thank you for calling [phone company], how may I help you today?”

    Caller: “Um yeah, my phone stopped working. I need you guys to fix that for me.”

    Me: “Certainly, sir. May I ask what exactly is the problem?”

    Caller: “Well, the internet on my phone quit working a few days ago.”

    Me: “Okay, I can definitely help you out with that. I do need your mobile phone number please…”

    (The customer gives me his number, and I discover that his phone is not compatible with the internet plan on his account. Furthermore, he can not change it because the account is not in his name.)

    Me: “…okay, so you understand why we cannot change that, right?”

    Caller: “Yeah, I guess so. Thanks anyway, man.”

    Me: “Not a problem sir. Thank you very much for choosing [phone company]. You have a wonderful day, sir.”

    (This is where things get interesting. Instead of hanging up, I immediately hear the following…)

    Female voice: “Aw baby, what’s wrong?”

    Caller: “This f***ing douchebag wont fix my g**d*** phone! I’ve had this d***ed thing for three years, never had a problem with it, now this f*** wont help me out!”

    Me: “Excuse me, sir? You never actually hung up the phone. Might I suggest we do that now before anything else is said?”

    Caller: *brief pause* “… oh my God!I am so sorry! Oh my God sir, please don’t turn off my phone, PLEASE!”

    Me: “Not a problem. Just please remember to hang up the phone, okay?”

    (I wait for him to hang up a second time, but again, he doesn’t…)

    Caller: “I can’t believe that f***ing p***k stayed on the phone! What we he trying to do?! A**hole! I mean, can’t he freaking help a guy out?!”

    Female voice: *quietly* “I think you’re on speakerphone…”

    Me: “Excuse me, sir? You forgot to hang up again.”

    Caller: “S***! GIMME A BREAK!” *click*


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