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  • Bigotry Is Not On The Menu
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  • Their Attitude Stinks

    | USA | Awesome Workers, Crazy Requests, Health & Body

    (An order comes to my pharmacy for a well-known antibiotic. This antibiotic is known to smell exactly like rotten eggs, so most of us just hold our breath while we count it and try not to think about it too much. We dispense it to a woman who is picking it up for her teenage son. Everything is normal and she leaves with the prescription, but about 10 minutes later she comes stomping back into the pharmacy, pretty much shoves the person that I am currently helping out of the way, and throws the bottle of medication on the counter.)

    Customer: “I want to speak to your manager right now! You guys gave me rotten medication!”

    Me: “Really? Let me look at the expiration date on your bottle. Normally we don’t keep anything that has one less than a year away.”

    (I look at the bottle and see that the pharmacist wrote a date of over a year away, and I go over to our stock bottle and check and the numbers correspond with each other.)

    Me: “Hmm. Well, ma’am, it doesn’t look like this medication is expired but I will have the phar—”

    Customer: “You are just lying! I mean, come on and open that bottle! It smells totally rotten! I can’t believe that you would ever give someone bad medication! My son is very very ill!”

    Me: “Oh, that’s just because the active chemical that is in this medication has a bad smell. Trust me, I wish there was something that we could do about it back here, too. Most of us hold our breath while we count it.”

    Customer: “Stop ****** lying to me. You just don’t want to admit you did something wrong! I will have your job for this, b****!

    (At this point the pharmacist who has been listening the whole time walks over.)

    Pharmacist: “Ma’am, while I don’t like the fact that you are calling my staff names like that I will let you know two things. One is, certain chemicals have a bad smell. It’s just a fact of life. So, while I know that smell is unpleasant, it’s just one of those side effects that come with being able to take medications that will help your sick son. I assure you it’s supposed to smell that bad. If it didn’t, it wouldn’t work right. Two, since you don’t seem to want to listen to my employees and call them awful names, this will be the last time that you or any members of your family can shop or fill any type of medication here. Maybe in the future you can learn how to treat people the way you want to be treated.”

    (The woman proceeded to turn bright red with embarrassment and tried to apologize, but my boss wouldn’t hear it. That was almost two years ago and he still will not allow her or her family to fill their prescriptions at his pharmacy.)

    Allergic Overreaction

    | Yorkshire, England, UK | Health & Body, Wild & Unruly

    (I work at a large chemist’s shop in North Yorkshire. I am about halfway through my shift when a woman comes running into the shop and up to the register. She is scratching herself really fast and making weird faces.)

    Me: “Good morning, ma’am. How can I help you?”

    Customer: “ALLERGIC REACTION!”

    Me: “I’m sorry…?”

    Customer: “ALLERGIC REACTION!”

    Me: “Okay… what about it?”

    Customer: “ARE YOU STUPID OR WHAT? I NEED MEDICINE! ALLERGIC REACTION!”

    (I was quite alarmed by this point and other customers in the shop were starting to stare.)

    Me: “Right, what caused your reaction? Is it animal related, or—”

    Customer: *scratching like mad* “I DON’T KNOW! ALLERGIC REACTION!”

    Me: “Yes, but to give you the correct medication we need to know what caused your reaction. What—”

    Customer: “I DON’T F****** KNOW WHAT CAUSED IT! ALLERGIC REACTION! GIVE ME SOMETHING TO MAKE IT STOP ITCHING!”

    Me: “But, ma’am…”

    (The customer was now running around the store pulling items from the shelves before throwing them to the ground.)

    Customer: “WHERE IS THE F****** ALLERGIC REACTION MEDICINE? I NEED IT NOW!”

    (The manager, hearing the commotion, runs out from the back room.)

    Manager: “What seems to be the problem?”

    Customer: “I NEED MEDICATION FOR AN ALLERGIC REACTION AND THIS F****** S*** WON’T GIVE ME IT!”

    Manager: “What caused your reaction, ma’am?”

    Customer: “I. DON’T. F******. KNOW!”

    Manager: “In that case we can’t help you. Have a nice day, ma’am.”

    Customer: “F*** YOU! WHEN I DIE I’M GONNA COME GET YOU FIRED!”

    (The customer runs out of the store screaming ‘ALLERGIC REACTION!’)

    No Follicular Coupon Is A Folly

    | Pittsburgh, PA, USA | Bizarre, Crazy Requests, Health & Body, Theme Of The Month

    (A man comes up to the pharmacy registers to purchase a bottle of hair growth product. These items come with coupons attached to the box so customers receive instant savings.)

    Customer: “I’d like to purchase this, and I have a coupon for it.”

    Me: “Excellent. I’ll ring this up for you.”

    Customer: “I also have two coupons from previous boxes that I forgot to use before but I don’t have them with me. You can just take the ten dollars off my purchase now, though.”

    Me: “I’m sorry, sir, but unfortunately I can only use one coupon per purchase of this item as it says here at the bottom of the coupon.”

    Customer: “Well, I didn’t get to use them before so I would like to use them now.”

    Me: “So you would like me to give you a discount for coupons that you do not currently have with you today?”

    Customer: “Yes. I don’t see what the problem is.”

    Me: “I’m sorry, sir, but that’s not the way it works.”

    Customer: “Well what do you expect me to do with the coupons, then?”

    Me: “Give them to your friends or relatives?”

    Customer: “They won’t use them. They have hair!”

    Hopefully His First Name Isn’t John

    | North Wilkesboro, NC, USA | Crazy Requests, Funny Names, Health & Body

    (I work in a well-known national chain pharmacy. The particular store that I work in provides medicine to at least half of our well-sized county, so we stay rather busy and have a lot of customers. This exchange happens far more often than it really should:)

    Customer: “I’m here to pick up a prescription.”

    Me: “All right, what’s the name?”

    Customer: “Johnson.” *or some other common last name*

    Me: “Okay, and the first name?”

    Customer: “There’s more than one?!”

    Me: “…”

    A Thought For Your Pennies

    | IL, USA | At The Checkout, Bizarre, Math & Science, Money

    (I’m a pharmacy tech working the drive thru. An older customer pulls up, and we go through getting her prescriptions.)

    Me: “Okay, your total will be $67.29.”

    Customer: “Okay.”

    (I go and grab her prescriptions from our waiting bin and come back to finish the transaction.)

    Customer: “Was that $68?”

    Me: “$67.29.”

    Customer: “$67.34?”

    Me: *now trying to not laugh* “$67.29″

    Customer: “Oh, 29.”

    (I looked back at my pharmacist and he’s trying to not crack up while in view of the customer. I finish the transaction and close the window.)

    Pharmacist: “Where on earth did she get 34 from?!”

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