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  • Had It Up To Their Neck With Bad Customers
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    Drive Flu

    | Austin, TX, USA | Bad Behavior, Crazy Requests, Health & Body

    (I work at a pharmacy that has a drive-thru. We do flu shots and they are in high demand. We have never administered a flu shot at the drive-thru. A customer drives up to the window in her mini-van.)

    Me “Good afternoon! What can I help you with today?”

    Customer: “I would like to get the flu shot. Can you hurry because I have things to do.”

    Me: “I’m very sorry, but you will have to come inside for us to administer the shot. It won’t take more than five minutes.”

    Customer: “No! I don’t want to get out of my car. I’m in a hurry; I’m the customer and you have to do what I say, so you have to do it from here!”

    Me: “I’m sorry, but it’s against the rules to do it at the drive-thru. I don’t think it would be very sanitary and I wouldn’t even be able to reach you from this window. You will need to come in. I promise it won’t take long.”

    (The customer puts her car into gear, so I figure she is coming inside so I close the window and walk away. As I walk away I hear a blaring car horn so I go back to the window.)

    Customer: “You have no right to deny me the shot! Are you trying to kill me? What if I get the flu and die? It would be your fault and you will go to jail for MURDER!”

    Me: “I’m not denying you the shot, ma’am. Like I said you will have to come inside; it’s the rules. Please move so I can help the other customers.”

    Customer: “NO, B****! I WANT THE SHOT RIGHT NOW AND I’M NOT COMING INSIDE! I’M NOT MOVING MY CAR UNTIL YOU HELP ME! WHAT IS WRONG WITH YOU? YOU ARE WASTING MY TIME! I HAVE THINGS TO DO! I AM THE CUSTOMER AND YOU HAVE TO HELP ME! GIVE IT TO ME NOW YOU LAZY B****!”

    Me: “No, you need to come inside. We can not administer a shot at a drive-thru window. We have never done it that way. If you come inside I will be able to help you and it will only take minutes. Please move your car so I can help other customers.”

    Customer: “NO! I’M NOT MOVING AND YOU BETTER NOT HELP ANYONE ELSE! I WAS HERE FIRST AND I DEMAND YOU GIVE ME THE SHOT FROM HERE! IF YOU DON’T GIVE ME THE SHOT I’M GOING TO HAVE YOU FIRED AND I WILL MAKE SURE YOU NEVER GET ANOTHER JOB IN THIS CITY!”

    Me: “For the last time, NO! If you don’t move your car, I’m going to call the police.”

    (I start helping the other customers. The customer continues to yell, flips me off and hits the gas. That’s when I hear a loud crash. I look to see that she had put her car in reverse by accident and slammed into the car behind her!)

    No ID, No Idea, Part 13

    | Drexel Hill, PA, USA | Liars & Scammers, Themed Giveaway

    (I have recently been hired at a pharmacy a few towns over from mine. It’s my second day as cashier, when a teen girl comes to my register. I’m 22 and wearing a name tag.)

    Customer: “Hi, I’d like a pack of [brand] cigarettes please.”

    Me: “No problem, I just need to see your ID.”

    Customer: “Oh, well it’s at my house and I don’t have time to run back and get it. Can’t you let me go this time?”

    Me: “Sorry, it’s not worth my job.”

    Customer: “But you know me!”

    Me: “I can’t say that I do.”

    Customer: “Dude, [my name], we go to high school together.”

    Me: “Oh really? What high school do you go to?”

    Customer: “[Local High School]. We totally have English together.”

    Me: “Yeah, no. First of all I went to [Rival High School]. Second, I was in AP English, the scores of which I used to go to [University], which I just graduated from. So no, I don’t know you. Show me ID or move along.”

    Customer: “You suck.”

    (She leaves and asks the next few visibly older customers to buy her cigarettes. No one buys them, and one even threatens to call the cops if she doesn’t leave!)

    Related:
    No ID, No Idea, Part 12
    No ID, No Idea, Part 11
    No ID, No Idea, Part 10
    No ID, No Idea, Part 9

    Drugs Can Make You See Things

    | Canada | At The Checkout, Funny Names, Health & Body, Top

    (I am at the pharmacy picking up my prescription. I am standing in line behind a very elderly lady.)

    Pharmacist: “Hello, ma’am. What can I do for you?”

    Elderly Lady: “I am picking up my prescription. It’s under Mrs. [last name].”

    (I overhear the elderly lady, and realize that she has the same last name as I do. This is not a totally uncommon name, but it doesn’t happen too often.)

    Pharmacist: “Okay! Here we go I think it’s… huh…”

    (The pharmacist looks confused as she picks up some pills.)

    Pharmacist: “Can you tell me your first name please? I don’t think I grabbed the right one.”

    Elderly Lady: “Sure, it’s [first name].”

    (By a crazy coincidence, this is my first name too! At this point the pharmacist widens her eyes in shock as she stares at the pill box in her hand. She starts to stammer.)

    Pharmacist: “But… um… I don’t… uhh… how?”

    Me: “Um, I think those might be mine. I have the same first name and last name. Those are my birth control pills.”

    Pharmacist: “Oh thank GOD! I thought I was in the twilight zone!”

    Elderly Lady: “Oh dear! No wonder! No I don’t want THOSE!”

    Stupidity Is Its Own Reward, Part 2

    | Jersey City, NJ, USA | At The Checkout, Extra Stupid

    (I’m about to ring a customer up. I’m supposed to ask if they have our rewards card, and if they say no, I offer them to sign up for it, as it’s free of charge and relatively quick to do.)

    Me: “Good evening, ma’am. Do you have a rewards card?”

    Customer: “No. What’s the benefit of it?”

    Me: “The rewards card allows you to get the sale prices of whatever’s on sale for the week, and with certain sale items and over the counter medications. You build up rewards points, which you can use to save money later on.”

    Customer: “Okay. Do I need anything for it?”

    Me: “All we need is some basic info, just for identification purposes. Would you like to sign up? It’s free of charge.”

    Customer: *says nothing, fumbles around her purse*

    Me: “Ma’am? Would you like to sign up for the card?”

    (The customer takes out her credit card and swipes it, paying for the purchase.)

    Me: “Okay.”

    (I hand her the receipt and her bags.)

    Me: “Have a good night.”

    Customer: “So, do I get the rewards now?”

    Me: *screaming internally*

    Related:
    Stupidity Is Its Own Reward

    You Really Don’t Want That On An Open Wound

    | Canada | Funny Names, Health & Body

    (I’m currently doing inventory at the local pharmacy where I work. An older customer comes up to me with her friend, in a panic.)

    Customer: “Can you help me?! I need some ‘Polysperm’!”

    (I assume she means ‘Polysporin’, the topical ointment that treats infections.)

    Me: “Did you mean ‘Polysporin’?”

    Customer: “Oh, no! I DEFINITELY need some ‘Polysperm’!”

    Me: “I’m sorry; I haven’t heard of that product. May I ask what you are using it for?”

    Customer: “Oh, I scraped my elbow, and want to put that ‘Polysperm’ on it!”

    Me: “Okay, let me show you where it’s stocked.”

    (I point to the display of ‘Polysporin’.)

    Customer: *to her friend* “Young kids these days! They don’t know anything!”


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