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    Getting Burned Can Be A Pain In The Butt

    | Salt Lake City, UT, USA | Health & Body

    (It is a very windy day during summer, and a power line has blown over in the field behind our store.)

    Me: “Hello, [pharmacy] how may I help you?”

    Customer: “I need to see if you have [hemorrhoid cream] in stock.”

    Me: “Alright, let me check…”

    (At this point, I put him on hold to check our stock when a fireman walks in. He tells us they are evacuating all the buildings in the area, and that we have 5 minutes to get out. I go back to pick up the phone so the customer isn’t on hold forever.)

    Me: “Sir, we do have it in stock. However, I can’t help you right now. I’m being told to evacuate the building.”

    Customer: “Does it have aloe vera in it?”

    Me: “I don’t know. As I said, I need to hang up. Please call back tomorrow.”

    Customer: “Can you see if you can order it for me?”

    Me: “Sir, there is a field fire right behind the pharmacy and I really can’t answer your questions right now. I was told by the fire department to evacuate. Please, call back another time.”

    Customer: “Well, fine then. I’ll just get it somewhere else!” *hangs up*

    Time To Start Screening Customers

    | USA | Extra Stupid, Top

    (A customer slams a bottle of sunblock on the counter.)

    Customer: “This is worthless! I can’t believe you sell this!”

    Me: “I’m sorry to hear that, sir.” *examines the empty bottle* “But this is the highest protection factor we have.”

    Customer: “Well, it’s crap! I want a refund!”

    Me: “Sorry, I can’t refund an empty bottle; it’s store policy.”

    Customer: “Well, what do you expect?! I have two large windows!”

    A Game Of Kat And Birdie

    | Georgia, USA | Funny Names

    (I work at a pharmacy and we are very busy, causing a few customers having to wait. The last woman in line finally steps up.)

    Me: “I apologize for your wait. How can I help you?”

    Customer: “Does your name tag say your name is Kat?”

    Me: “Yes, ma’am, how can I help you?”

    Customer: “Did you have some crazy new age parents or something? Why would they name you after an animal? That’s just dumb! You should have a good sturdy name, like mine!”

    Me: “I’m sorry, ma’am, but what can I help you with?”

    Customer: “I need a refill.”

    Me: “Of course. Can I get your date of birth?”

    Customer: *gives me her date of birth* “And the prescription is under Birdie.”

    Me: “Okay, it’s put in and will be ready in 15 minutes.”

    Customer: “Thank you. I’m sorry you have such a foolish name.”

    Pharmacist: “Did that woman just tell you your name was foolish and complain about people with “animal” names?”

    Me: “Yeah.”

    Pharmacist: “But her name was Birdie…”

    Less Is More, More Or Less, Part 3

    , | Omaha, NE, USA | At The Checkout, Money

    (Our store regularly runs a promotion on the various vitamin brands for ‘BOGO’, buy 1, get 1 free. A customer comes up to the register with a bottle of a brand on the BOGO promotion. I am also an avid couponer and I regularly take in coupons for items we carry that I won’t use so that I can give them to customers.)

    Me: “Sir, I see you’re buying a [brand] item. This week we currently have this whole line at Buy One, Get One Free. If you do get another one, I also have a coupon I can give you which is good for $2 off two items. So instead of getting one for $9.99 you can get 2 for eight bucks and change.”

    Customer: *quite angrily* “What the h*** is wrong with you people? I just want my vitamins. Why are you always trying to push me to buy extra stuff and give you more money!?”

    Me: “I’m…sir, I apologize. I probably wasn’t clear you’ll get twice as many vitamins and spend two dollars less—”

    Customer: “Oh f*** this. You’re all scam artists!” *storms off without paying*

    Me: *stares in disbelief*

    Next Customer:“So…can I use that coupon?”

    Related:
    Less Is More, More Or Less, Part 2
    Less Is More, More Or Less

    No Pain, No Vain

    | Winnipeg, MB, Canada | Health & Body

    (A customer comes in to return a home leg waxing kit.)

    Me: “Can I ask why you are unsatisfied with this product?”

    Customer: “It hurts!”

    Me: “Yes, because waxing involves ripping the hair out by the roots.”

    Customer: “Well, it shouldn’t hurt!”


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