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    Fails To Register

    | Nanuet, NY, USA | At The Checkout, Extra Stupid

    (My store has three registers. I am stocking a shelf when a customer stops in front of the registers.)

    Customer: “Which register?”

    Me: “I can ring you up on the second register, ma’am.”

    Customer: *points to the third register* “That one?”

    Me: “No, the second one.”

    Customer: *points to the first register* “That one?”

    Me: “No, ma’am, the second register. This one here, with the light on.” *points at the second register*

    Customer: *angry* “Why isn’t this more clearly marked!? You should make it clearer which one is the one you’re on!”

    (Despite what I’ve said, she still walks over to the third register and drops her items on the counter. I walk over to the second register and put in my code.)

    Me: “I’ll take you over here, ma’am.”

    Customer: “You should’ve said that before I put my stuff down!”

    Sign Up For A Rewards Karma

    | Concord, NH, USA | At The Checkout, Awesome Customers, Money, Top

    (The store is having a big sale on all dog costumes because it’s 10 days away from Halloween. You must have our rewards card, which is free, to get the sale price.)

    Me: “Alright, do you have a rewards card? The costume is on sale today.”

    Customer: “No, thank you.”

    Me: “Are you sure? You could save a bit of money. It’s completely free to sign up.”

    Customer: “I said no! God! You people!”

    Me: *taken aback* “Alright. Your total is $16.99.”

    Customer: *mumbles* “Stupid cards.”

    (She takes her receipt and starts gathering her things as I ring up the next customer, who is also buying a costume.)

    Me: “Alright, that’ll be $4.49.”

    Customer: “Hey! Why is hers so cheap?!”

    Next Customer: “Because I used the free card you rudely refused, after she tried to save you money.”

    (I try not to laugh as the rude customer storms out of the store, leaving her pet’s costume at my register. My thanks to the next customer who said what I couldn’t!)

    Don’t Feed It Rock, Paper, Scissors Or Spock

    | OR, USA | Extra Stupid, Pets & Animals, Time

    (A customer comes in and explains that her daughter caught a lizard. People frequently come in for advice on their wild-caught animals, so I start explaining what proper care would be. Before this, she expressed general shock at several things, including having to provide heat and light for the lizard she wanted to shut in the dark of her garage.)

    Me: “And so you’ll want to primarily give them crickets and mealworms, occasionally waxworms.”

    Customer: “I see… And are green crickets okay too?”

    Me: “Er, that sounds like a grasshopper. I’m sure it would be fine; I’m not entirely sure how they compare with crickets.”

    Customer: “But if I catch them outside, I can use them?”

    Me: “I wouldn’t recommend it, you’re taking a risk that they could have sprays and toxins on them. Ours are only 10 cents each. I think it—”

    Customer: “So, how do I catch crickets?”

    Me: *pause* “I’m not entirely sure. I don’t know anyone who catches their own crickets from the wild. It would be much easier to just buy them.”

    Customer: “Well, how about if I just feed it dog food?”

    Me: “No. I would definitely not recommend you feed dog food to a lizard. They really should be eating crickets, at least, and mealworms.”

    Customer: “So, how long do they live without food?”

    Me: “Um. I would guess no longer than a week or so.”

    Customer: “So, when should I let it go if I can’t feed it?”

    Me: “If you can’t feed it, I would let it go immediately.”

    Customer: “But I want to try and catch crickets. How long should I wait? Like, when is the lizard’s expiration date?”

    Me: “I wouldn’t go for more than a couple of days without feeding it.”

    Customer: “But when should I let it go?”

    Me: “A couple of days.”

    Customer: “But what date is that?”

    Me: “The 15th.”

    Customer: “So, you’re telling me I can only wait a day, then I have to let it go?”

    Me: “Yes.”

    Customer: “Okay, thank you!”

    Hot Cross Bunny

    | Australia | Bizarre, Pets & Animals

    (The store’s co-owner and I are manning the till when a pair of customers arrive. They seem to be a married couple. There is no one else in the store.)

    Woman: “Oh, rabbits! Look at the rabbits. I want a rabbit.”

    Man: “No. You have guinea pigs already. You can’t have both, they’ll fight.”

    (She pouts, and he goes to the rodent aisle, leaving her behind. She stares at the rabbit cage for a few minutes.)

    Woman: “Is this a boy rabbit or a girl rabbit?”

    Me: “That one’s female, but we have another in a different cage which I don’t know the gender of. I can check if you want.”

    Woman: “Oh yes, please!”

    (I get the other rabbit, which is younger and fluffier than the one she was looking at before. The co-owner shows me how to sex it and we establish that it is male.)

    Woman: “He’s so pretty!”

    Me: “Yeah, he’s a cute little fella, isn’t he?”

    Woman: “I’ll take this rabbit!” *she holds out her arms for the rabbit*

    (I think she just wants to cuddle it for a little while, so I show her how to hold it properly and leave her to it. A few minutes later, the man comes back to the cashier and she runs over to him.)

    Man: “You can’t have that rabbit. Put it back.”

    Woman: “No, please! They no fight!”

    Man: “Yes, they will. You can’t have it.”

    Woman: “No, I want it!”

    (She clutches the poor rabbit tightly and buries her nose in its fur, stomping her feet like a child.)

    Man: “Put it back now.”

    (The woman walks away from him, burying her face even deeper into the fur. He trails after her, telling her sternly to put it back while she keeps her back to him, muttering ‘no, no, no’ over and over, eventually running out of the store and into the carpark.)

    Co-owner: “Excuse me, but could you please stay inside the store while handling our animals.”

    (She freezes, allowing the man to catch up and steer her back to the rabbit’s cage, which he opens.)

    Man: “Put it back in there now.”

    (At this point, she notices that we do have a male guinea pig housed in the same cage as the rabbit. It was fighting with the other male pigs, and there where no other cages available. She blows up again.)

    Woman: “See! See! I take this rabbit, they don’t fight! They don’t fight!”

    Man: “I don’t care. Put the bloody rabbit back right now or I will get rid of the guinea pigs and you will never have another pet!”

    (She whines, stomps her foot again, and then dumps the rabbit back into it’s cage while staring accusingly at the man.)

    Man: “There, done.”

    (She wails and stomps, her arms crossed over her chest. He says nothing and she runs to their car. The man then pays for his guinea pig food, and leaves with a look of sheer ‘please, kill me now’ plastered across his face.)

    Me: *to the co-owner* “Letting her hold that rabbit was a bad idea, wasn’t it?”

    Co-owner “Probably.”

    (For any concerned, the rabbit was fine, and it found a sane home later that week.)

    Delivered In A Dog Day Afternoon

    | Burbank, CA, USA | Crazy Requests, Pets & Animals, Time

    (A customer comes up to my register in the morning, a little bit after opening. The guy who does the ordering is standing next to me.)

    Customer: “I got a call that my dog food was here.”

    Me: “Sure thing. Did you know which food you ordered?”

    Customer: “It’s dog food.”

    Me: “Okay, can you describe the package?

    Customer: “It’s in a can.”

    Me: “Okay, about how long ago did you place the order?”

    Customer: “Two days ago. I was told it would be in seven days from now, but it came in yesterday. Why did it come in yesterday?”

    Me: “I’m sorry, sir. We really have no control when the orders come in. It’s up to the distributor.

    (At this poin,t my coworker has found his food and I ring him up.)

    Customer: “I really don’t understand why it would be here so soon when I was told seven days. It’s too soon for this to come in. Why would you say seven days? Oh, and can I get a discount for it being here so soon?”

    Me: “I’m sorry, sir. We can’t do that.”

    Customer: “Well, it shouldn’t have been here this soon!”

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