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    Blowing A Lid Over A Cichlid

    | Cincinnati, OH, USA | Crazy Requests, Pets & Animals

    (A customer comes up to me with a 20 gallon tank in her cart.)

    Customer: “You got any of those ‘chicklid’ fish?”

    Me: “You mean cichlids? Yes, ma’am, we do. Were you looking for a particular species?”

    Customer: “D***, I don’t know… How about that one?”

    (She points to our tank of juvenile tiger-oscars, a fish that can easily grow to a foot in length. Because of this, we do not allow them to be sold unless the person has or is buying a tank of at least 50 gallons.)

    Me: “No problem, ma’am. If you’d like a tiger-oscar, you will have to buy a bigger tank, though, along with a heater and filter. These fish get very large.”

    (I quickly explain the final size and tank requirements for the species.)

    Customer: “S***! I’m not buying no 50 gallon for a stupid fish!”

    Me: *ignoring her comment* “I’d be happy to show you other species that are perfect for the tank you’ve picked out.”

    Customer: “No! I need something for my kids to look at TONIGHT! They won’t be able to see no pathetic little guppy! I want that ‘chicklid!’”

    (She continues yelling at me to get her the fish while refusing to buy a filter, heater, or even gravel for the tank.)

    Me: “Ma’am, I cannot sell you a fish that you’ll be putting into a bare tank of stagnant water.”

    Customer: “You can’t deny me a sale! I am a customer and I deserve that fish!”

    Me: “My job is to care for these animals first. You are wanting to buy a live animal and that comes with requirements and responsibilities. As I said before, I am more than happy to show you other species that are better suited to your tank size but I will not sell you a tiger-oscar.”

    Customer: “I want to see your manager. You’re being mean to me!”

    (I got my manager, who promptly agreed with my decision to not sell to her. She then asked to speak to the regional manager who also agreed with us. Furious, she stormed out of our store and vowed to never come back… not that we would have let her.)

    When The Cat’s Away The Pranks Come Out To Play

    | Columbus, OH, USA | Bizarre, Extra Stupid, Pets & Animals

    (It’s a very slow day so I decide to take one of our cats out of her cage and hold her. She’s slung herself over my shoulder when a guy walks in.)

    Me: “Hello. Is there anything I can help you with today?”

    Customer: *staring at the cat* “Holy s***! Is that thing real?”

    Me: *sarcastically* “Nope. It’s a new animatronic model from Google. We’re testing them in stores to eventually give people an option for a pet without the mess!”

    Customer: “That’s so awesome!! I have to tell my friends!”

    (He ran out the store before I could tell him I was joking.)

    A Cancer Of Society

    | Knoxville, TN, USA | At The Checkout, Bad Behavior, Health & Body

    (Our store is selling stuffed toys to give to children undergoing cancer treatment. I’m on register checking out a couple.)

    Me: “Would you like to purchase one of the toys and donate it to a child?”

    (The customer reaches for one of the toys and I think I’ve made a sale. But then she puts the toy back on the counter and says:)

    Customer: “My hunch is that kids who have cancer get enough of these.”

    Her Bargaining Power Has Gone To The Dogs

    | WI, USA | Bad Behavior, Money, Pets & Animals

    (I work at a pet store that sells puppies. A very angry customer comes in to buy a Boston terrier.)

    Customer: “This place is filthy! You only have sick dogs!”

    Me: “We are very proud of our sanitation standards as well as the fact that we have not had an outbreak of a major illness in over five years.”

    Customer: “Hmph! Well, then I’m going to have to have some cosmetic surgery done on the dog because I don’t like this feature the dog has.”

    Me: “Uh, well, these are natural features, and pose no health risk.

    Customer: “I still demand the price of the puppy dropped down.

    Me: “Our prices are already very fair. Especially when everything comes with the puppy, even the microchip and the vaccinations.”

    Customer: “I demand to see the manager!”

    (The manager comes over and the situation is explained. Eventually, the customer makes an ultimatum.)

    Customer: “I will be out the door with the puppy for $800 or with nothing!”

    (It is then we all realize that the customer has not actually established what the price of the puppy actually is, which is just $600. For all her yelling and harassment of the staff, she was very nice after the manager changed the price to $800.)

    Flipping Off And Flipping Out

    | AZ, USA | At The Checkout, Bizarre, Wild & Unruly

    (I am a cashier working the morning shift at a popular pet store when a woman comes in to get a gift card. Our store has machines to take cards; we don’t swipe them ourselves.)

    Customer: “I’d like to put $12 on this card.”

    (I go through the process of getting the money on the gift card.)

    Me: “Okay, $12.”

    Customer: *gives me her card*

    Me: “No, right here.” *gestures to the machine*

    Customer: “Did you just point with your middle finger?”

    Me: *smiling* “Oh, I kind of gesture with my whole hand. Like this.” *gestures again*

    Customer: “You can’t point with your middle finger! It’s like doing this!” *flips me off*

    Me: “Oh, well, I’m sorry. That wasn’t my intention at all.”

    Customer: “You know what? I don’t have to deal with this! F*** you! F*** you, you stupid ugly f*****g b***h!” *flips me off and storms out!*

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