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    Like A Dog With A Bone About Your Dog

    | USA | Bad Behavior, Pets & Animals, Theme Of The Month, Wild & Unruly

    (My dog and I are at a popular pet store where we are regular customers. I am pushing around a cart with my dog in it. He is very friendly and greets anybody who walks by.)

    Customer: “Aw, what cute dog!”

    (The customer pets him. She stops and looks into my cart to see a leash.)

    Customer: “What the h***?!” *picks up and waves it on my face* “You are a animal abuser! Dogs should be running free!”

    Me: “What? No! I am doing this for his safety. He gets out of my yard and chases after cars!”

    Customer: *grabs my dog* “I am calling the police!”

    Me: “No! Give me my dog back!”

    (An employee runs over.)

    Employee: “Miss! I am going to have to ask you to give the dog back.”

    Customer: *holding my dog tightly, while he is fighting to get out of her arms* “No! He is being abused!”

    Employee: “I assure you, that dog is not abused. I am going to call the police if you don’t let go of him.”

    Customer: “Fine!” *throws my dog on the ground and runs out of the store*

    (Luckily my dog was okay!)

    Making Them Sleep With The Fishes

    | AB, Canada | Extra Stupid, Pets & Animals

    Me: *answering phone* “Hi. Welcome to [Pet Store], where pets are family. How may I help you today?”

    Caller: “Hello, I’m looking to return a fish that I bought yesterday. He is dead now.”

    (She seems a little slow, and mumbles at the same time, so I just assume that she is embarrassed by the fact that the fish died so quickly.)

    Me: “Of course we can. Just as long as you bring in the receipt, and the body of the fish, we can exchange it. No problem.”

    Caller: “Oh. Okay. That’s good.”

    Me: “Was that everything today?”

    Caller: “I was wondering if it was my fault.”

    Me: “Sorry? Do you mean if it was your fault if the fish died? I am sure that it wasn’t your fault. These things happen.”

    Caller: “Well, was it my fault when I hit him on the head with a spoon?”

    Me: “Excuse me? Why would you do that?”

    Caller: “Well, he wasn’t going to sleep so I hit him on a head with a spoon. So he would sleep.”

    Me: “That’s… not how it works.”

    Caller: “Oh. Well. I’ll come for my other fish now.” *click*

    Afraid To Be Their Guinea Pig

    | Bryan, TX, USA | Crazy Requests, Extra Stupid, Pets & Animals

    (I am not actually a store associate but I try to help out since I work as a vendor within the store and I have plenty of information from my veterinary college program. So, I was not really getting paid to do this.)

    Customer: “Yes. I would like to know about these gerbils. I want a pet for my daughter. She just turned six.”

    Me: “Well, ma’am, gerbils tend to bite if not handled properly.”

    Customer: *gasps and points to the guinea pigs* “They bite?!”

    Me: “Oh. Those are guinea pigs. And no those don’t usually bite.”

    Customer: “Oh, guinea pigs.”

    Me: “So were you interested in getting one?”

    Customer: “Yes.”

    (She starts asking about all the information on guinea pigs, which is on the info card right under the aquarium at eye level. Shrugging it off, I answer her questions.)

    Me: “Anything else?”

    Customer: “Which one is the healthiest?”

    Me: “Uh. All of them.”

    Customer: “Okay. But which one is the healthiest?”

    Me: “Ma’am, they wouldn’t be on display if they weren’t healthy.”

    Customer: “Which is the youngest?”

    Me: “Since they came from a breeding distributor they are all the same age. Most people pick them out by what colored fur they have.”

    Customer: “Okay. But which is the youngest?”

    Me: “You’ll have to ask up front for that information.”

    Customer: “Oh, okay. I can leave one of these alone for a week?”

    Me: “… Seven days? No, ma’am. There aren’t any pets aside from some fish you could ever leave alone for that long.”

    Customer: “Oh. What if it’s just a weekend?”

    Me: “No, ma’am. If something happened to their water supply or they got hurt there would be no one there to make sure it was okay.”

    (At this point I don’t want her taking an animal due to her lack of knowledge and the potential danger the pet would be put in.)

    Me: *hands her a book on guinea pigs* “There is also plenty of information online so you can be better prepared.”

    Customer: “Okay.” *turns to her daughter* “We better just get this! It’s a lot more work than we thought for your first pet!”

    Daughter: “Second. We had a fish.”

    Customer: “Oh, yes. Second pet.”

    (I shook my head as I walked back to my store section, thinking that the fish is definitely dead.)

    Blowing A Lid Over A Cichlid

    | Cincinnati, OH, USA | Crazy Requests, Pets & Animals

    (A customer comes up to me with a 20 gallon tank in her cart.)

    Customer: “You got any of those ‘chicklid’ fish?”

    Me: “You mean cichlids? Yes, ma’am, we do. Were you looking for a particular species?”

    Customer: “D***, I don’t know… How about that one?”

    (She points to our tank of juvenile tiger-oscars, a fish that can easily grow to a foot in length. Because of this, we do not allow them to be sold unless the person has or is buying a tank of at least 50 gallons.)

    Me: “No problem, ma’am. If you’d like a tiger-oscar, you will have to buy a bigger tank, though, along with a heater and filter. These fish get very large.”

    (I quickly explain the final size and tank requirements for the species.)

    Customer: “S***! I’m not buying no 50 gallon for a stupid fish!”

    Me: *ignoring her comment* “I’d be happy to show you other species that are perfect for the tank you’ve picked out.”

    Customer: “No! I need something for my kids to look at TONIGHT! They won’t be able to see no pathetic little guppy! I want that ‘chicklid!’”

    (She continues yelling at me to get her the fish while refusing to buy a filter, heater, or even gravel for the tank.)

    Me: “Ma’am, I cannot sell you a fish that you’ll be putting into a bare tank of stagnant water.”

    Customer: “You can’t deny me a sale! I am a customer and I deserve that fish!”

    Me: “My job is to care for these animals first. You are wanting to buy a live animal and that comes with requirements and responsibilities. As I said before, I am more than happy to show you other species that are better suited to your tank size but I will not sell you a tiger-oscar.”

    Customer: “I want to see your manager. You’re being mean to me!”

    (I got my manager, who promptly agreed with my decision to not sell to her. She then asked to speak to the regional manager who also agreed with us. Furious, she stormed out of our store and vowed to never come back… not that we would have let her.)

    When The Cat’s Away The Pranks Come Out To Play

    | Columbus, OH, USA | Bizarre, Extra Stupid, Pets & Animals

    (It’s a very slow day so I decide to take one of our cats out of her cage and hold her. She’s slung herself over my shoulder when a guy walks in.)

    Me: “Hello. Is there anything I can help you with today?”

    Customer: *staring at the cat* “Holy s***! Is that thing real?”

    Me: *sarcastically* “Nope. It’s a new animatronic model from Google. We’re testing them in stores to eventually give people an option for a pet without the mess!”

    Customer: “That’s so awesome!! I have to tell my friends!”

    (He ran out the store before I could tell him I was joking.)


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