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    Out Back Fishing

    | Nanuet, NY, USA | Crazy Requests, Pets & Animals

    (I’m the manager on duty. At the time I’m back in the aquatics department feeding the fish when a customer approaches.)

    Me: “Hello. Can I help you with anything, Ma’am?”

    Customer: *points to one of the tanks* “Do you have any more of these in the back?”

    Me: *I assume she’s gesturing to the fake plants, which we sell* “Possibly, but we also have them out on the floor. I can show you the aisle.”

    (I take her over to the decor aisle.)

    Customer: “No, not those!” *walks back over to the tank, jabbing her finger at the glass*  ”Those!”

    Me: “The… fish?”

    Customer: “Yes!”

    Me: “I’m… sorry. But, ah… no. These tanks are the only place we keep the fish. I don’t put them in the stockroom.”

    Customer: *huffs and walks away*

    Rabbiting On

    | UK | Bizarre, Crazy Requests, Pets & Animals, Wild & Unruly

    (I’m working at my till when an old lady in a wheelchair approaches me. Our rabbit hutches are situated right next to our office that keeps the safe inside.)

    Customer: “Hello, dear. I was wondering if you could give me some advice about your rabbit hutches.”

    Me: “Of course. Is it just for one rabbit or two?”

    Customer: “Oh, it would be two.”

    (I take her over to the hutches and show her around explaining the features of each one.)

    Customer: “I don’t have much room in my husband’s car and I really need one for today. Do you sell them un-built?”

    Me: “I can grab a flat packed one from out the back if you’d like?”

    Customer: “Could you bring one out to show me so I can see if it will fit?”

    (I run out to our storage area and grab a flat-packed version of the hutch she had asked for. When I bring it out her attitude has completely changed.)

    Me: “Here you go. This is the one. It’s really simple to build and will only take ten minutes.”

    Customer: “FOR GOD’S SAKE. HOW LONG DOES IT TAKE TO GRAB ONE GODD*** ITEM FOR ME?! DON’T BOTHER WITH IT. I’LL JUST GO SOMEWHERE ELSE WHERE THEY DON’T TREAT THEIR CUSTOMERS LIKE S***!”

    (I stand there in stunned silence as the customer quickly leaves the store, cursing frequently under her breath. Later on my manager, who ran home from work, couldn’t find his trainers which he leaves in the office. We decide to look on the CCTV to check if anyone has moved them. The video shows me walking off to get the hutch for the customer. When I leave she proceeds to get out of her wheelchair, enter the office (which has a combination lock on it), and try to open the safe. After failing to open it she grabs my manager’s trainers, shoves them in her handbag, and returns to the wheelchair.)

    Manager: “Who the h*** was she?”

    Me: “I think I almost sold the Devil a rabbit hutch today…”

    Intelligence Is On Lockdown

    | USA | Extra Stupid, Theme Of The Month

    Customer: “EXCUSE ME! Are you going to check me out or am I going to have to stand around at the register all night waiting on you to finish whatever you are doing?”

    Me: *thinking we had accidentally closed the store on the customer* “Ma’am, we closed 15 minutes ago. My manager has already closed all of the registers. I’m sorry, but I cannot check you out and you will have to come back in the morning.”

    Customer: “Is that why the door was locked?”

    Pet Owners Should Not Be Airheads

    | USA | Family & Kids, Pets & Animals, Theme Of The Month

    (A customer comes in with her eight-year-old son. The fish are in small, plastic cups for the customers to view.)

    Son: “Mommy! Look at the fishies!”

    Customer: *looks at fish* “How nice.”

    Son: “Can I get one?”

    Customer: “Sure. Pick a fish, and let’s go.”

    (They come to the counter, holding a fish.)

    Son: “But, mommy, doesn’t he need a tank, and filter?”

    Customer:  ”No, don’t be silly. He can live in the cup.”

    Son: “But he needs a filter for air!”

    Customer:  ”Don’t be so ridiculous. He’s a fish. He doesn’t need air. He breathes water.”

    Me: “Actually, he’s right. This kind of fish needs at least a two gallon tank to live in, as well as a filter, gravel, and food.”

    (The customer storms out with her son, mumbling about how we were ‘being stupid.’)

    Got Ants In Your Pants About Buying This Animal

    | AZ, USA | Crazy Requests, Pets & Animals, Theme Of The Month

    (I work at a well known pet store chain. Late at night, just a half hour before closing, we get a phone call from a tired sounding woman.)

    Me: “Hello, thank you for calling [Pet Store]. This is [My Name]. How may I help you?”

    Caller: *sounds of customer trying to silence a barking dog* “Uh, yeah, do you have any anteaters?”

    Me: *I pause because I’m a little surprised by this* “I don’t believe we do.”

    Caller: “Are you sure? Because you kind of hesitated like you weren’t sure.”

    Me: “You said anteaters? Is that a name of a product or—”

    Caller: “No, like the animal. You know, like an anteater? Do you sell them?”

    Me: “I’m sure we don’t.”

    Caller: “You hesitated again. Maybe you should go make sure.”

    (The store is not very large and neither are the animals we sell: nothing bigger than a guinea pig. I tell her I will check and put her on hold for a few seconds. I inform the working manager and he tells me to just tell her I didn’t find any anteaters, which is what I do.)

    Caller: “Aw, man, really? I really need an anteater. Do you know if the other store carries them? What is it?”

    Me: “[Competitor]?”

    Caller: “Yeah! Do they have them? Do they have anteaters?”

    Me: “I’m very certain they do not.”

    Caller: “Are you sure? You kind of paused. Can you make sure?”

    Me: “Ma’am, there is no way I can check a competitor’s stock but I am pretty sure they don’t sell anteaters.”

    (After exclaiming her disappointment once again, she described to me her reason for needing an anteater. She told me she has a cousin who has a serious ant problem in her apartment and was told by a friend that they had solved a similar problem using an anteater, which, they said, can be purchased at some pet stores. What she intended to do with the large exotic animal after it served its purpose is still a mystery.)

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