As If Tuition And Classes Weren’t Enough To Deal With
Campus parking passes at my college could be purchased for either one semester or a full year. One year, I originally intended to study abroad for the spring semester but ended up changing my mind late in the fall. I had a car on campus, and I couldn’t remember if I had bought only the one-semester pass or if I had played it safe and paid for the full year (knowing that study abroad wasn’t guaranteed and that the passes often sold out).
The first thing I did was check my student portal, which showed that my car was registered with the campus police but didn’t have anything about parking. Then, I did the somewhat obvious thing of checking my car windshield, and I realized there was a printed expiration date of May the following year. Awesome, I was all set.
Then, in mid-February, there was a severe blizzard. It started in the late afternoon, and alerts went out that all the cars on campus had to be moved to a specific emergency lot so that the smaller parking lots, dorm driveways, etc., could be plowed. The emergency lot was at the bottom of a hill, about a mile away from my dorm. I dutifully parked my car, walked a mile uphill in the snow for dinner at the dining hall, and hunkered down for the night.
The next afternoon, when the parking ban had been lifted and I went to retrieve my car, I found that I had three tickets. One was for displaying an expired parking pass, and two were for parking in the snow lots without a valid pass. The first of those identical tickets had been issued around 10:00 pm the previous night, and the second was around 7:00 that morning.
I went to the campus police department and showed the tickets to the woman at the front desk.
Me: “I don’t understand why it says my pass is expired. The expiration date is May of this year.”
Receptionist: “Yeah, but the sticker has a hole punch. That means it’s fall semester only.”
Me: “Wait, what?”
Receptionist: “Yeah, all of the tickets are printed with the same expiration date, but then we hole-punch the ones that are only good for the fall semester.”
Me: “That seems deliberately misleading. Where does it say that on the website?”
I pulled up the website on my phone. It was not explained on the basic “Parking Passes” page, and I knew it wasn’t on the student portal. But the receptionist had me click through to a different page, then go to a PDF, and then scroll past a whole bunch of regulations. The hole-punch system was explained there.
Me: “This is so unclear.”
Receptionist: “That’s just the system we use. You can submit a dispute if you want, but in the past, the system has always held up.”
Me: “Okay, but what about these other two tickets? I thought I had a valid pass because the language on the pass suggested I was fine. I made a good faith effort to comply with the parking restrictions.”
Receptionist: “It’s your responsibility to know that the pass is expired. Not having a valid pass is normally a Tier 1 ticket, but parking in the emergency lot without a valid pass is a Tier 3 ticket, which is also why you got two on consecutive days: because you didn’t move your vehicle after you got the first ticket.”
Me: “I didn’t get the first ticket until ten o’clock at night, and I got the second one first thing in the morning. You expected me to walk a mile… at night… in an active blizzard… just in case I had gotten a ticket? When I had no reason to believe I had done anything wrong?”
Receptionist: “Like I said, you can file a dispute if you want.”
So, that’s what I did. They ended up waiving only one of three tickets: the one that had been submitted at 7:00 am. I had to pay for the other two. Also, the spring semester parking passes had sold out, so I had to buy a town parking pass for almost three times as much.
Now, I live in a city with great public transportation, and any time I miss having a car, I remind myself of this story.