Not Always Right on Facebook Not Always Right on Twitter Not Always Right Unfiltered on Tumblr
Featured Story:
  • God Loves Little Girls Who Stand Up For Others
    (2,701 thumbs up)
  • October Theme Of The Month: Coupon Complications!
    Submit your story today!

    Second Life, Same Bigotry

    | USA | Bigotry, Extra Stupid, Technology

    (I create products for several virtual worlds. Please note that I’m male and so is my primary character. I also have a female character logged in for doing testing when I get a message from a customer.)

    Customer: “I’m having problems with one of your products.”

    Me: Can you describe the problem?”

    Customer: “Well, I really need you to see. Can you come?”

    Me: “Well, I have a screen full of programming and building, but I have a friend who I’m sure can help.”

    Customer: “Okay, that will be fine.”

    (I send my female character and never let on that it’s actually me. The problem gets resolved quickly and I bring my female character home. The customer messages me again.)

    Customer: “YOU SENT A WOMAN!”

    Me: “What?”

    Customer: “Why did you send a woman?”

    Me: “Well, did you two resolve the problem?”

    Customer: “Yes, BUT IT WAS A WOMAN!”

    (Punch-line? The customer was female, too!)

    Don’t Let Them Push(chair) You On The Price

    | England, UK | Family & Kids, Liars & Scammers

    (We’re selling our old pushchair. It was a gift and not really suitable. Despite it being pretty new and in excellent condition we are selling it for a fraction of the cost. We get a buyer and arrange a date to collect. The buyer and her young child knocks on the door.)

    Buyer: “Hi. I’m here for the pushchair.”

    Girlfriend: “Oh, great. Well as you can see, it is as-new. We must have only used it a few times.”

    Buyer: “Yeah. It looks great. But, I haven’t brought enough money with me.”

    Girlfriend: “I’m sorry, but we did agree on a price. It is already half that you would pay in the shops.”

    (The buyer turns to her child, and exclaims very dramatically.)

    Buyer: “Oh, no, baby! You won’t be able to have a nice new pushchair now. You were so looking forward to it as well!”

    (At this point I go to the door. I can see that the woman has intentionally upset her little boy, to try and make us feel sorry for him.)

    Me: “Look. We agreed on the price and we are not going any lower. You can either go get some cash out, or clear off. This is a bargain. We have lots of other people interested.”

    (The buyer stands there for a moment. I shut the door. Surprisingly, a few seconds later, she is standing there with the money ‘she found in her car.’ It was the exact amount.)

    Soft-Selling

    | OR, USA | Crazy Requests, Health & Body, Top

    (We have got a new mattress, so I put the old one up on Craigslist. It’s free to the first person who comes to pick it up. Shortly after I post the ad, my phone rings.)

    Me: “Hello?”

    Caller: “I’m calling about the mattress. Yeah, is it a pillow-top?”

    Me: “No, sorry, it isn’t.”

    Caller: “Oh. Well, I need a pillow-top. I’m having surgery next week, and I need a mattress with some support.”

    Me: “I understand.”

    (There is a long pause.)

    Caller: “So what are you going to do?”

    Me: “I’m sorry?”

    Caller: *angrily* “I need a pillow-top mattress!”

    Me: “Um, well, good luck?”

    From USB Port To Teleport

    | MI, USA | Crazy Requests, Technology, Theme Of The Month

    (I am chatting online with a potential customer.)

    Customer: “Hey, I really like this necklace. Can I pay by Paypal?”

    Me: “Absolutely, if you follow the instructions on check out, you can pay and leave your shipping address there. I’ll get it shipped in the morning.”

    Customer: “Do I have to leave an address? Can’t you just email it to me?”

    Me: “Email you for your address?”

    Customer: “No, email me the necklace. I don’t want to give you my address.”

    Me: “You want me to email you the necklace?”

    Customer: “Never mind, cancel it. You’re too much work!”

    Are We Human, Or Are We Answers

    | Germany | Bizarre

    (I’m an online chat agent for a phone company. I help customers choose and order cell phones and plans through online chat.)

    Customer: “Do you carry [mobile broadband plan]?”

    Me: “Yes, we do! Would you like me to help you choose the right plan for you?”

    Customer: “No. You’re automatic s***! I wanted to talk to an actual employee! No way I’m ever using [company] again.”

    Me: “I assure you I’m in fact human. Now, do you want to continue?”

    Customer: “I don’t believe you. Who’s our finance minister?”

    (I tell her the name of Germany’s finance minister.)

    Customer: “Oh, sorry, then. I just assumed because you were typing so neatly! Yeah, let’s keep going.”

    (I help her figure out what’s the perfect internet plan for her needs. I make sure to do some small talk and deliberately add a typo here or there.)

    Customer: “Thanks, that was really helpful! I’ll go buy it at the store, then.”

    (I’m bummed because I have spent a lot of time helping her and I was looking forward to my commission. I won’t get this commission if she orders through the store.)

    Me: “You’re welcome, but I could give you 25€ off if you order with me. It’s a matter of five minutes, tops.”

    Customer: “No, thanks. I want to buy from an actual person, not a computer. Bye!” *hangs up*

    Page 1/212