(I work at a movie theater that sells a popular brand of cookies. On weekends, we often sell out faster than we can bake. On this day, we are sold out.)
Customer: “Do you have any cookies prepared?”
Me: “No, ma’am, but—”
Customer: “Let me speak to your manager!”
(The manager is in the area and overhears.)
Manager: “What can I help you with?”
Customer: “I was told you don’t have any cookies!”
Manager: “None that are ready to eat, but there are some in the—”
Customer: “You should keep them stocked! If I can keep my cookie oven stocked, so can you! I only come to the theater for the cookies!”
Manager: “Ma’am, I swear on my honor as a man that we will have cookies ready the next time you come in.”
Customer: “You better!”
(After she leaves, he dubs the woman the Cookie Monster. Now, whenever we run out of cookies, it’s a running joke to say “Hurry and bake more before the Cookie Monster comes for us!”)

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1,014 Thumbs Up!)
(I’m working the concession stand at the local movie theater when two teenage girls approach.)
Me: “Hello, how can I help you?”
Customer #1: “Yes, I’d like a large.”
Me: “A large what?”
Customer #1: *glares angrily* “A large POP.”
Me: *stares at her and smiles*
Customer #1: *angrily* “What?!”
Customer #2: “Tell him what kind of pop.”
Customer #1: *laughs* “Oh my God, I’m so blonde!”

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1,207 Thumbs Up!)
(A coworker and I are walking around the theater seeing if anything needs to be done. A woman and about 6 children are walking down the hallway. One of the young girls starts running around.)
Customer: “Bella! Bella! Stop running, Bella! Bella!”
(She looks at her young son who is behaving well and pats him on the head.)
Customer: “Good job, Edward.”
Me: *speechless*
Coworker: “I wonder what the others are named.”
Related:
Less Twilight, More Daylight, Part 7
Less Twilight, More Daylight, Part 6
Less Twilight, More Daylight, Part 5
Less Twilight, More Daylight, Part 4
Less Twilight, More Daylight, Part 3
Less Twilight, More Daylight, Part 2
Less Twilight, More Daylight

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1,068 Thumbs Up!)
(I am an assistant-manager at my movie theater and I am working at our customer service desk. Part of my job is to answer the phone and answer customer questions.)
Me: “Thank you for calling [theater]. How may I help you today?”
Customer: “Yes, can you tell me what the next showtime for Mission Impossible is?”
Me: “7:30.”
Customer: “Have you seen it yet?”
Me: “No, sir, I haven’t.”
Customer: “Well, do you know if it has real ghosts in it?”
Me: “Ghosts, sir?”
Customer: “Yeah, because it’s called Ghost Protocol.”
Me: “Uh, no, sir. There are no ghosts in that movie.”
Customer: “Okay, thank you.” *hangs up*

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524 Thumbs Up!)
Customer: *walks up to ticket booth* “What is The Alamo about?
Employee: “The Alamo, ma’am. It’s the mission building the Texans had to protect when the Mexican army invaded during the Battle of the Alamo.”
Customer: “Oh my gosh! We’re at war with Mexico?!”

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774 Thumbs Up!)