Customer: “Hi, I would like 4 tickets for Avatar 3-D.”
Me: “I’m sorry sir, we don’t have projectors capable of 3-D. We are showing Avatar in traditional 2-D. Is that alright?”
Customer: “Oh, so no 3-D? Sure! Thanks for letting me know!”
Me: “No problem sir. That will be $31.50.”
(The customer pays for the 4 tickets.)
Me: “Thank you very much. Enjoy your show!”
Customer: “Thanks! Now where do we get our 2-D glasses?”

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2,243 Thumbs Up!)
(An old couple approach the auditorium I am ushering.)
Me: “I’m sorry, madam, outside food and drinks are not allowed into our auditoriums. I’ll have to ask you to please dispose of these cups before you can go in.”
Customer: “Oh, okay. No problem.”
(She throws away one of two cups into the garbage, and proceeds to walk in with the other one.)
Me: “I’m sorry, you need to get rid of both of these drinks.”
Customer: *points to her husband who is well on his way into the auditorium* “Oh, there’s nothing in that cup, that’s just for him to spit in.”

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1,432 Thumbs Up!)
(A guest orders her ticket and pulls out her wallet.)
Customer: “Oh, I have a gift card!”
(The guest holds out white plastic card with our logo on it.)
Me: “This is an employee swipe card. We use them for signing in and out at the beginning and end of a shift.”
Customer: “Oh.”
Me: “Where did you get this?”
Customer: “I found it.”
(The guest is about to return the card to her wallet.)
Me: “I’m going to need to hold on to that…”

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2,504 Thumbs Up!)
Customer: “Two senior tickets for [film].”
Me: “I’m sorry, we’re no longer playing that film.”
Customer: “What? But you were playing it yesterday!”
Me: “Well, we usually get new movies on Friday.”
Customer: “My friend looked online and it said it was playing here.”
Me: “What website did you friend go to? Did it say the film would be playing here on Friday? Sometimes the websites get the movie listings wrong.”
Customer: “This is outrageous! I’m a native New Yorker and if this was New York, you’d be shot!”

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1,835 Thumbs Up!)
Customer:“I want a refund! Sherlock Holmes was possibly the worst film adaptation of a Jane Austin book I’ve ever seen!”
Me: “Sherlock Holmes was not written by Jane Austen. It was written by Sir Arthur Conan Doyle.”
Customer:“I thought there was something odd about it. Well, I guess it really is nothing at all like her other books. Silly me!”

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2,608 Thumbs Up!)