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    Caught In Your Own Conundrum

    | Las Vegas, NV, USA |

    (The company I work for sends out notices to people with FHA home loans letting them know that they may be eligible for a new FHA program, and to call us for more information.)

    Me: “Hi, this is ***. How may I help you?”

    Caller: “Take me off your mailing list!”

    Me: “Okay, that’s no problem. What’s the file-number on the notice?”

    Caller: “I’m not giving you any information!”

    Me: “I just need that so I can pull up your file and remove you from the system.”

    Caller: “I’m not giving you any information!”

    Me: “But then I don’t know who you are.”

    Caller: “Good!”

    Me: “But then how do I know who to stop sending the notice to?”

    Caller: *several seconds of silence, and then she hangs up*