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  • The Grandmother Of All Threats

    | CO, USA | Bad Behavior, Health & Body, Top, Wild & Unruly

    (I work in my stepdad’s medical office. I am about 10 minutes late due to a car accident delaying traffic. There is an older patient waiting outside the office.)

    Patient: *testily* “Why are you late?”

    Me: “I’m very sorry, ma’am. There was an accident on my way in delaying traffic. Let me unlock the door, and I’ll help you.”

    Patient: “Well, I was going to leave, but I’ll see Dr. [Name] now.”

    Me: “Once again, I’m very sorry, ma’am. He’s not in his office today. He’s doing school testing.”

    Patient: “This is unacceptable. Your sign says you’re open from 10-4 on Thursdays!”

    Me: “Ma’am, do you have an appointment?”

    Patient: “No, you stupid girl! I don’t need an appointment!”

    Me: “Well, our sign also says we don’t take walk-ins. So yes, you do need one.”

    Patient: “This is outrageous! Why can’t I see the doctor?”

    Me: “I just told you that, ma’am. Now I can schedule an appointment for you, or—”

    Patient: “You call the doctor and get him back here right now! If you don’t, I’ll have my grandson come by and beat you up!”

    Me: “Ma’am, I think you need to leave.”

    Patient: “Why? I’m paying you!”

    Me: “Because you just threatened to have me assaulted. If you do not leave immediately, I will call hospital security and have you escorted out.”

    (She doesn’t leave. She calls her grandson, who apparently turns down her offer for him to come and hurt me, and I call security. The following Monday, a young man about my age walks into the office. He is holding a bouquet of flowers.)

    Young Man: “Hi, are you the lady my grandmother asked me to beat up?”

    Me: “Yes, I think that would be me.”

    Young Man: *hands me the flowers* “I am so sorry. She does this every time she doesn’t get her way. I just wanted to thank you for being one of the few to not cave to her demands.”

    A Bad Case Of The Mondays

    | UK | Funny Names, Health & Body, Top

    (I’m working the reception at a physiotherapist’s office. A patient enters. She’s looking a little stressed.)

    Patient: “Hi, I’ve got a prescription at [time].”

    Me: “Uh… a prescription?”

    Patient: *shakes her head* “No, I meant… an appointment. An appointment at uh… ten to… quarter… Mr. [Name], no… [Other Name]… oh for crying out loud!”

    (She stops abruptly, turns around and walks out. I sit there a little stunned. Then the door opens and she comes back in.)

    Patient: “Good morning. I’ve got an appointment to see Mr. [Name] at [time].”

    Me: “Ah yes, there you are. Just go take a sheep—”

    (I stop, embarrassed. The patient smiles.)

    Patient: “Monday mornings, right?”

    Out Of The Dirty Mouth Of Babes

    | Melbourne, VIC, Australia | Family & Kids, Language & Words, Theme Of The Month

    (A three-year-old girl is waiting with her family for her turn to see the doctor. She is entertaining herself by singing.)

    Girl: “I wonder what your name is; I wonder what’s your name? My name’s [name]! Hello, hello, hello. I wonder what your name is; I wonder what’s your name?” *approaches my desk* “What’s YOUR name, b****?”

    Me: *speechless*

    Have A Heart (Attack)

    | SK, Canada | Bad Behavior, Crazy Requests, Health & Body, Top

    (I work at a walk-in medical clinic located in a shopping center. It is about 20 minutes before closing and as a result, it’s only the doctor and I working. A man walks in complaining of chest pain, and goes into full cardiac arrest. I am in the back assisting the doctor for approximately 10 minutes as he stabilizes the patient and the paramedics arrive. Once the paramedics take over, I head for the front desk. There is a patient waiting.)

    Patient: “About d*** time! I have been waiting for five minutes!”

    Me: “I am sorry, ma’am. We had a patient in full cardiac arrest and the doctor required my assistance.”

    Patient: “That’s no excuse for bad service. I shouldn’t have had to wait that long. Now, I want to see a doctor.”

    Me: “Unfortunately, the doctor will be leaving with the patient and paramedics to go to the hospital. We have to close a few minutes early.”

    Patient: “This is ridiculous. I have a sore throat and I need to see a doctor. I demand I be seen before the doctor leaves. Whoever else can wait; I am leaving on a trip tomorrow, and must be seen today.”

    Me: “Ma’am, emergencies take precedence. A heart attack beats a sore throat. You either have to come back tomorrow, or seek care elsewhere.”

    Patient: “I don’t care about your excuses! I am a busy, important person, and need to see a doctor now!”

    (I have lost all patience. I am about to throw her out, when the paramedics start wheeling out the cardiac-arrest patient on the gurney, followed by the doctor.)

    Patient: *still yelling* “There, the doctor is right there. He can see me before he takes care of that lazy guy!”

    Doctor: “Tell you what: have a heart attack right now, and I will be happy to assist you. Otherwise, get your insensitive a** out of my clinic and don’t ever come back.”

    (The customer storms out, but actually tries to come back the next day. She is refused. The man makes a full recovery and sends flowers, gift cards and thoughtful notes to both the doctor and me for the help.)

    No Time For Patience And Patients

    | WV, USA | Extra Stupid, Health & Body

    Me: “[Doctor's office]. How may I help you?”

    Patient: “I need an appointment for tomorrow.”

    Me: “How about 10:20?”

    Patient: “20 minutes until 11:00?”

    Me: “No. 10:20.”

    Patient: *condescendingly* “Isn’t 10:20 just 20 minutes until 11:00?”

    Me: “No. That would be 10:40.”

    Patient: “How many minutes until eleven is 10:20?”

    Me: “40.”

    Patient: “So my appointment is at 10:40?”

    Me: “No. It’s 10:20.”

    Patient: “Okay. See you at 10:40.”

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