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    A Walk-In That Runs Out

    | NV, USA | Family & Kids, Health & Body, Liars & Scammers, Top

    (I work as a secretary in my husband’s practice. We don’t take walk-ins, and it’s clearly stated on the front door, but people still try to see him without an appointment. One day, someone comes in while my husband is out having lunch.)

    Walk-In: “Hi, can I see Dr. [Name]?”

    (I already suspect something, since my husband would never schedule appointments during his lunch break.)

    Me: “What time is your appointment?”

    Walk-In: “I don’t have one.”

    Me: “I’m sorry; we’re by appointment only.”

    Walk-In: “That’s okay; I’m his brother. He’s expecting me.”

    Me: “Really? He didn’t tell me anything of the sort.”

    Walk-In: “Well, you’re just a silly secretary. You don’t need to know that sort of thing. Can I go see him now?”

    Me: “You said you’re his brother?”

    Walk-In: “Yes!”

    Me: “Well, that’s funny. You don’t look the least bit like him.”

    Walk-In: “Everyone says that.”

    Me: “Really?”

    Walk-In: “Look, b****, I don’t have time for this. Just—”

    (At this point, my husband has returned from lunch and has just heard the walk-in’s slur.)

    My Husband: “Excuse me! Don’t speak to her that way.”

    (The walk-in turns around and looks my husband square in the face.)

    Walk-In: “Hey, mind your own business, moron. This doesn’t concern you, so butt out.”

    Me: “Actually, it does concern him. That’s the doctor.”

    (The walk-in goes white in the face. My husband crosses his arms.)

    My Husband: “And moreover, that’s my wife you’ve just insulted.”

    Me: *sweetly* “How did you say you were related, again?”

    The Grandmother Of All Threats

    | CO, USA | Bad Behavior, Health & Body, Top, Wild & Unruly

    (I work in my stepdad’s medical office. I am about 10 minutes late due to a car accident delaying traffic. There is an older patient waiting outside the office.)

    Patient: *testily* “Why are you late?”

    Me: “I’m very sorry, ma’am. There was an accident on my way in delaying traffic. Let me unlock the door, and I’ll help you.”

    Patient: “Well, I was going to leave, but I’ll see Dr. [Name] now.”

    Me: “Once again, I’m very sorry, ma’am. He’s not in his office today. He’s doing school testing.”

    Patient: “This is unacceptable. Your sign says you’re open from 10-4 on Thursdays!”

    Me: “Ma’am, do you have an appointment?”

    Patient: “No, you stupid girl! I don’t need an appointment!”

    Me: “Well, our sign also says we don’t take walk-ins. So yes, you do need one.”

    Patient: “This is outrageous! Why can’t I see the doctor?”

    Me: “I just told you that, ma’am. Now I can schedule an appointment for you, or—”

    Patient: “You call the doctor and get him back here right now! If you don’t, I’ll have my grandson come by and beat you up!”

    Me: “Ma’am, I think you need to leave.”

    Patient: “Why? I’m paying you!”

    Me: “Because you just threatened to have me assaulted. If you do not leave immediately, I will call hospital security and have you escorted out.”

    (She doesn’t leave. She calls her grandson, who apparently turns down her offer for him to come and hurt me, and I call security. The following Monday, a young man about my age walks into the office. He is holding a bouquet of flowers.)

    Young Man: “Hi, are you the lady my grandmother asked me to beat up?”

    Me: “Yes, I think that would be me.”

    Young Man: *hands me the flowers* “I am so sorry. She does this every time she doesn’t get her way. I just wanted to thank you for being one of the few to not cave to her demands.”

    A Bad Case Of The Mondays

    | UK | Funny Names, Health & Body, Top

    (I’m working the reception at a physiotherapist’s office. A patient enters. She’s looking a little stressed.)

    Patient: “Hi, I’ve got a prescription at [time].”

    Me: “Uh… a prescription?”

    Patient: *shakes her head* “No, I meant… an appointment. An appointment at uh… ten to… quarter… Mr. [Name], no… [Other Name]… oh for crying out loud!”

    (She stops abruptly, turns around and walks out. I sit there a little stunned. Then the door opens and she comes back in.)

    Patient: “Good morning. I’ve got an appointment to see Mr. [Name] at [time].”

    Me: “Ah yes, there you are. Just go take a sheep—”

    (I stop, embarrassed. The patient smiles.)

    Patient: “Monday mornings, right?”

    Out Of The Dirty Mouth Of Babes

    | Melbourne, VIC, Australia | Family & Kids, Language & Words, Theme Of The Month

    (A three-year-old girl is waiting with her family for her turn to see the doctor. She is entertaining herself by singing.)

    Girl: “I wonder what your name is; I wonder what’s your name? My name’s [name]! Hello, hello, hello. I wonder what your name is; I wonder what’s your name?” *approaches my desk* “What’s YOUR name, b****?”

    Me: *speechless*

    Have A Heart (Attack)

    | SK, Canada | Bad Behavior, Crazy Requests, Health & Body, Top

    (I work at a walk-in medical clinic located in a shopping center. It is about 20 minutes before closing and as a result, it’s only the doctor and I working. A man walks in complaining of chest pain, and goes into full cardiac arrest. I am in the back assisting the doctor for approximately 10 minutes as he stabilizes the patient and the paramedics arrive. Once the paramedics take over, I head for the front desk. There is a patient waiting.)

    Patient: “About d*** time! I have been waiting for five minutes!”

    Me: “I am sorry, ma’am. We had a patient in full cardiac arrest and the doctor required my assistance.”

    Patient: “That’s no excuse for bad service. I shouldn’t have had to wait that long. Now, I want to see a doctor.”

    Me: “Unfortunately, the doctor will be leaving with the patient and paramedics to go to the hospital. We have to close a few minutes early.”

    Patient: “This is ridiculous. I have a sore throat and I need to see a doctor. I demand I be seen before the doctor leaves. Whoever else can wait; I am leaving on a trip tomorrow, and must be seen today.”

    Me: “Ma’am, emergencies take precedence. A heart attack beats a sore throat. You either have to come back tomorrow, or seek care elsewhere.”

    Patient: “I don’t care about your excuses! I am a busy, important person, and need to see a doctor now!”

    (I have lost all patience. I am about to throw her out, when the paramedics start wheeling out the cardiac-arrest patient on the gurney, followed by the doctor.)

    Patient: *still yelling* “There, the doctor is right there. He can see me before he takes care of that lazy guy!”

    Doctor: “Tell you what: have a heart attack right now, and I will be happy to assist you. Otherwise, get your insensitive a** out of my clinic and don’t ever come back.”

    (The customer storms out, but actually tries to come back the next day. She is refused. The man makes a full recovery and sends flowers, gift cards and thoughtful notes to both the doctor and me for the help.)

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