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    Weekly Roundup: Lost & Confused

    , , , , | Not Always Right | Geography, Roundups

    Lost & Confused: This week, we feature five stories of customers who are “geographically disadvantaged!”

    1. For The Love Of God, Get GPS:
      An employee serves as a human GPS for one completely lost customer!
    2. More Cars Than Common Sense:
      A couple thinks they lost their car, when they’ve really lost their minds.
    3. For The Love Of God, Get GPS, Part 2:
      This confused hotel guest puts the “duh” in Cana-duh!
    4. At The Corner Of Me & Myself:
      We need more than your living room to locate you, sir.
    5. The Great State Of Confusion, Part 4:
      An airline passenger ends up in New Orleans, LA–Los Angeles, that is!

    PS #1: check out our new Extras section, with pictures, videos, and news galore!

    PS #2: Read more roundups here!

    Making A Difference

    | Ontario, Canada | Awesome Customers, Money, Top

    (We have a big display of used books just outside our doors that we sell to raise money for a local charity. Paperbacks are $1 and hardcovers are $3, but we sometimes let them give less money if the books aren’t in great condition. An older lady comes to the counter with a brand new-looking hardcover that I had originally thought she bought at the bookstore in the mall.)

    Me: “That’s just from [the used books outside the mall]?”

    Customer: “Ya.”

    Me: “Okay, that’ll be $3, please.”

    (The customer puts a single loonie on the counter.)

    Me: “Oh, sorry. It’s $3.”

    Customer: “WHAT!? But I got some paperbacks the other day and they were only $1!”

    Me: “That’s because the paperbacks are $1, but the hardcovers are $3.”

    Customer: “Well, that’s just ridiculous! I don’t want it, then!”

    Me: “Well, I can take it for the $1 because it’s just a donation, but they’re supposed to the $3.”

    Customer: “Huh?”

    Me: “The money for the books goes to a charity, so since it’s just a donation, I can give it to you for a dollar. But, just so you know, the hardcovers are $3.”

    Customer: “That’s ridiculous! $3 for a book!” *leaves the loonie on the counter and takes her book*

    (About 20 minutes later, a teenage girl and her boyfriend come into the store with a hardcover book.)

    Me: “That’ll be $3, please.”

    (The teenage girl hands me a $5 bill. I open the donation jar to get her change.)

    Teenage Girl: “Oh, it’s a donation?”

    Me: “Yes.”

    Teenage Girl: “Well, you can just take the whole $5, then.”

    Me: “Thank you very much!”

    Teenage Girl: “No problem!”

    (Funny, the differences between some people!)

    When There’s A Will, There’s No Way

    | Buford, GA, USA | Geography

    Customer: “Could you please tell me where the restrooms are?”

    (I point in the direction of the restrooms.)

    Me: “Yes, sir, it is right there beside the bakery.”

    (The customer points in the opposite direction.)

    Customer: “Beside the chocolate store?”

    (I point again at the restrooms.)

    Me: “No, sir, beside the bakery. Right there.”

    (The customer points in the wrong direction again.)

    Customer: “Over there?”

    Me: “Sir, it is between the food court and the bakery. Right there.”

    Customer: “Oh, okay. I got ya.” *walks off in the wrong direction*

    The Adults Are Naughty, The Kids Are Nice

    | Nobelsville, IN, USA | Holidays

    (Over the holidays, I work as a Santa that little kids can take pictures with. One particularly large family cames through with just one little girl. She comes to me and we take a picture. While the rest of the family is looking at the previews for the picture, I’m talking to the child.)

    Me: “And what would you like for Christmas this year?”

    Girl: *goes through a few things*

    Me: “Anything else?”

    Girl: “Crabs.”

    (I pause for a moment and look up at the family with widened eyes.)

    Me: “Did I hear her right?”

    Family member: “What did she say?”

    Girl: “I want crabs.”

    (The entire family bursts out laughing at this point. One of the family members holds off laughing just long enough to describe to me a toy crab that the girl’s been asking for.)

    Me: “Oh, whew! I didn’t know what to think!”

    Be Prepared For Explosive Flavor

    | Davenport, IA, USA | Crazy Requests, Food & Drink

    (I’m eating in the mall food court when I see an angry man approaches a security guard. It looks serious, so I try to listen to their conversation. I only hear a few fragments.)

    Angry guy: “Security alert…suspicious item…chemical spill…At other places, the security staff works in conjunction with the local police, bomb squad, and haz-mat team! [Nearby military base] is pretty high on al-Qaeda’s list of targets. I don’t feel safe at all!”

    (The angry guy stomps off. I’m a little worried at this point, so I walk up to the security guard.)

    Me: “What’s going on?”

    Security guard: “Nothing. Somebody left an open can of Coke in the middle of the floor.”

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