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We Love A Customer Who Keeps Up

, , , , , , | Working | April 12, 2024

I try to socialize and even joke with my customers a little, and I’ve gotten such positive feedback that one of the managers even takes me aside one day to tell me how impressed he is and how many good reviews customers are leaving for me.

Naturally, I’m delighted, and I do my best to continue encouraging customers to fill out the surveys at the bottom of their receipts. The surveys are one of the topics I like to joke about.

I’m ringing up a customer and her partner, and I hand her the receipt.

Me: “And there’s a survey at the bottom of the receipt that we’d appreciate if you’d fill out for us. Make sure to tell them I’m the worst person you’ve ever met, everything I said and did offended you, I’m just awful…”

Customer: *Deadpan* “And I’m pretty sure you’re a Nazi.”

Me: *Nodding* “Definitely tell them that.”

Usually, I just get a laugh or a phony scolding when I say that, but having a customer actually play along made my day.

If Only All Customers Were As Sweet, Part 2

, , , , , | Right | April 9, 2024

It’s a bit chilly out, but nothing that a nice hoodie can’t protect me from. I’m working outside. A few of my customers seem concerned for me, but I simply laugh and wave it off. One particular customer is more insistent than the others. I try to reassure her, but she is absolutely convinced that my being outside in this sort of weather must be terrible. I do manage to slightly change the topic of conversation, and after a few moments she asks:

Customer: “Do you like candy?”

Me: *Expecting and slightly excited by the prospect of receiving sweets* “I do.”

Customer: “Do you like chocolate?”

Me: “Very much, yes.”

Customer: “I’ll go get some for you.”

To my surprise, she heads back toward the parking lot.

Me: “Wha… No! Ma’am! You don’t have to go back! I’m FINE!”

Customer: “No, no, I’m going to. It’s awful, leaving you out here like this!”

I try to protest again, but she won’t accept it. She rummages around in her car for a minute and then comes back with a full-size Toblerone.

Me: “Nooo! Ma’am! You didn’t have to!”

Customer: “Nonsense. You enjoy that.”

I made a few more dramatic cries about not needing that much chocolate just because I was outside, but she insisted, and after I was done being silly, she made her way inside. I kept the chocolate in my vest pocket until I clocked out for the day, and then I took it home to share with my husband (because if I didn’t share, I’d have eaten the whole thing myself).

While I don’t have to deal with much drama at work, it’s still always nice when a customer shows the employees special attention.

Related:
If Only All Customers Were As Sweet

There’s No Resurrecting This Sale

, , , , , , , | Right | March 30, 2024

It’s a day or two before Easter. I’m manning the self-checkout when a woman signals me over to help. She hasn’t got much in her cart, so I decide to scan everything for her, but as I scan, she wants to talk about WHY she’s buying them (which I don’t mind).

She points to a large flower pot and holds up a plate that would typically go under it.

Customer: “I’m doing a display for my church this year, about Jesus rising from His tomb.

She rolls the plate back and forth in front of the pot to show off.

Me: “Oh, wow, that’s a great idea! I’m not much of a church person, but I bet your church is gonna love it.”

She smiles proudly and then hands me a small concrete square that I recognize as a damaged piece of what’s supposed to be a rectangle.

Customer: “And this is going to be the bed he lay on. I was wondering, since it’s damaged, could I get it for free?”

Me: *Shaking my head* “I’m sorry, ma’am, but I can only discount it, not give it away.”

Customer: *A bit rude, a bit disbelieving* “…It’s for Easter.”

Me: “I know, ma’am, but I’m afraid a discount is the best I can do.”

She left without buying anything. I canceled the sale, rolled her cart to the side to sit with other left-behind items, and resumed my watch over the area.

Too Green To Understand The Pink Chicken

, , , , , , , | Working | March 20, 2024

I work in a touristy restaurant in New Orleans. We’ve just rolled out a Mardi Gras-themed menu, including a cocktail called “The Pink Chicken” (Malibu, Captain Morgan Spiced Rum, pineapple juice, and grenadine). I overhear a new server offering this to some customers.

New Server: “Don’t worry; it’s safe to order the Pink Chicken because we put enough alcohol in it to kill the salmonella.”

I ran over to play it off as a joke and then took the new server to the back to explain some VERY rudimentary basics.

(Title Forthcoming When The Onion-Cutting Ninjas Go Away)

, , , , , , , , , , | Related | March 18, 2024

CONTENT WARNING: Pet Death (By old age)

 

My sister has severe asthma and allergies. When she was in eighth grade, she was sick a lot throughout the year and, as a result, was at the doctor’s office a lot. Another patient at the doctor’s office noticed how often she was there and got our phone number. She was a dog breeder and wanted to give my sister a chihuahua puppy because she swore they were good pets for people with asthma/allergies because “they can predict your symptoms and attacks!”

My sister and mom were skeptical, but we all loved dogs, so we weren’t going to say no to a “free” dog. (There was a stipulation that we could give him back if we couldn’t care for him.)

Several months later, the breeder’s dog gave birth, and a few months after that, the pups were old enough to go to their new homes, so the breeder called my mom to come pick him up. He was a cute little black and tan that my sister named Max.

On the day Max was brought home:

Dad: “He’s not allowed on the furniture. He needs to mostly be outside because I don’t want the house to smell like dog.”

Mom: “He can’t be left outside! He might wander into the woods and get lost.”

Sister: “Yeah! Or the hawks could eat him!”

Dad: “Okay, then we can build a fence, and he can be left outside at night.”

Me: “But then an owl might eat him.”

Dad: *Sighs* “FINE! He can stay inside, but y’all had better not let him on the furniture or let him do his business in the house.”

A few weeks later, we had Max mostly potty trained, and our dad had Max sitting on the couch with him, snuggled next to him.

Dad: “What? He likes sitting next to me to watch TV.” *Rubs Max’s ears* “He’s a good little dog, so he can be on the couch.”

A few months later, Max was sleeping on the pillow next to our dad’s head when our mom went to wake him up for breakfast one morning.

Dad: “He was obviously cold. It’s fine because he’s a good dog and deserves to be warm.”

Throughout the years, my dad doted on that dog like he was a child and always had a treat and a snuggle for that sweet little dog.

It got to the point that when my son was born and Max was jealous, he reassured Max that everyone still loved him, too. He held my son so that Max could sniff him.

Dad: “See? He’s just a baby. He’s a new person for us to love, but he won’t replace you.”

For eighteen years, that dog was my dad’s shadow. For eighteen years, he was my dad’s little buddy.

In early 2024, my sister had to have him put down and was heartbroken. Our dad was heartbroken, too, and buried Max himself. He was talking to my mom after having just buried Max on a cold day in January.

Dad: “It’s so cold out. Max hated the cold so much. I hate that he has to be out there in it.”

I had already cried for Max, but hearing my mom tell me how heartbroken my dad was over a dog that he hadn’t wanted in the first place, but had come to love so much, made me break down crying again.

Please, love your pets and give them a snuggle for me and my dad.