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    She Fought The Law, And The Law Won, Part 2

    | Brisbane, Australia | Criminal/Illegal, Family & Kids, Top, Underaged

    (I work in a well-known alcohol retailer. There are a number of signs that state in large, bold print that it is illegal to purchase alcohol for minors all over the store. Also, for our store there is no “the customer is always right” rule when dealing with alcohol: the law takes precedence. Anyway, I’m preparing to close the store when a woman rushes in).

    Customer: “Thank f*** you’re still open! I need a present for my daughter’s 16th birthday. She loves bourbon. What do you recommend?”

    Me: “I’m sorry, did you just say “16th” birthday? Ma’am, I’m very sorry, but it is illegal to purchase alcohol for minors. I cannot serve you, and I’m going to have to ask you to leave the store.”

    Customer: “What the f*** are you talking about? She’s my daughter. I can buy her booze if I want to!”

    Me: “Ma’am, I’m afraid not. As these signs quite clearly state, it is illegal to purchase or supply alcohol to a minor. This does not make a distinction as to whether you’re a parent or not. Truth be told, as a parent, you should know better.”

    Customer: “She’s my f***ing daughter and I’ll buy her f***ing alcohol if I f***ing want to! Now shut the f*** up and do your job!”

    Me: “Ma’am, I am doing my job. Obeying the law is a very big part of my job, as [corporation name] takes a very dim view of staff members who breach the responsible service of alcohol laws. Now please leave my store.”

    Customer: “F*** YOU THEN! I’m not buying the booze for her. I’m buying it for me! Now f*** you and sell it to me!”

    Me: “I’m sorry, ma’am…you’ve already told me it’s for her. I’m not selling you anything. What you’re asking me, a complete stranger, to do is break a Federal Law and put myself at risk of over $90,000 in fines, the loss of my job and never being able to work anywhere that sells alcohol again. I’m not willing to do that for my family, so why would I do that for a rude customer?”

    Customer: “Who the f*** do you think you are to say no to me? Do you know who I am?!”

    Me: “Someone who has absolutely no care for the law, her children or their well-being, and had better get the f*** out of my store right now before I physically throw you out and call the police?”

    Customer: *shuts up and flees*

    Related:
    He Fought The Law, And The Law Won
    She Fought The Law, And The Law Won

    Gravity, The Universal Mood Killer

    | Brisbane, Australia | Rude & Risque

    (A middle-aged man approaches my register with a carton of beer, which he struggles to lift onto the counter.)

    Customer: “I must be getting old. I can’t even get it up anymore!”

    (There’s a long awkward silence as he realizes what he said.)

    Customer: “Oh…I’m so sorry!”

    Routine Trumps Common Cents

    | Pennsylvania, USA | Food & Drink, Money

    (A regular buys the same bottle of liquor every couple of days and brings in just enough money to pay for the bottle. This week, we happen to get in “special edition” bottles and put them in place of the normal ones.)

    Me: “That will be [price].”

    (The customer hands me money and I give him a $5 in change.)

    Customer: “Is this on sale or something? You gave me too much change!”

    Me: “That’s a special edition bottle we got in. It’s actually cheaper than the normal one!”

    Customer: “Well, it’s been [price] for six years! Why is it cheaper?!”

    Me: “Well, at least it’s not more expensive?”

    Customer: *muttering* “It’s been [price] for six years…”

    Me: *speechless*

    In This War, There Are No Winners

    | Virginia, USA |

    (I work at a state-run liquor store, which basically means the state owns everything, including the liquor. All damages are written off at no penalty to us or the customers. A customer approaches me holding a 1/2 gallon glass bottle.)

    Customer: “So, you’re state run, right?

    Me: “Yep.”

    Customer: “So, if I break something, do I have to pay?”

    Me: “No, but it would be really nice if you didn’t.”

    Customer: “Well, here’s to getting my tax dollars back!”

    (The customer suddenly smashes the $100 bottle on the ground and walks out.)

    My boss: *sighs and gets a mop and broom*

    Color Me Stupid

    | St Louis, MO, USA | Extra Stupid, Food & Drink

    (Note: I am fairly new at the liquor store, so I’m still learning about all the wines, beers, and liqueurs.)

    Customer: “Excuse me, do you have Nuvo Pink?”

    Me: “Umm, I’m not sure. What is that?”

    Customer: “It’s a liqueur.”

    Me: “Okay, well, it would be over here.”

    (I take the customer over to the the shelves and start looking for it.)

    Me: “If we don’t have it, perhaps we have something similar. What flavor is it?”

    Customer: “Pink.”

    Me: “No, what flavor?”

    Customer: “The flavor is pink!”

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