Not Always Right on Facebook Not Always Right on Twitter Not Always Right Unfiltered on Tumblr
Featured Story:
  • Motherly Advice To Mother
    (1,646 thumbs up)
  • September Theme Of The Month: Return Of The Geeks!
    Submit your story today!

    Please, Please Listen To Yourself Talk

    | Detroit, MI, USA | Top

    (At our library, the computers are all self-sign up. All you have to do is type in your name and library card number. This is clearly posted on the side of the monitor. In walks a young woman and her boyfriend.)

    Young woman: “Can you help me with this?”

    Me: “What’s the problem?”

    Young woman: “I don’t know what to do.”

    Me: “The instructions are on the side of the monitor.”

    Young woman: “But why can’t you tell me how to do it?”

    Me: “Because it’s SELF-SIGN UP.”

    Young woman: “But I need help!”

    Me: “All you have to do is type in your name and library card number.”

    Young woman: “But do I have to read the screen?”

    Me: *confused* “Of… course. The screen tells you when to type in your information. You have to read the screen.”

    Young woman: “BUT I DIDN’T COME INTO THE LIBRARY TO READ!”

    Young woman’s boyfriend: *turns abruptly and walks out the door*

    Why Everything Seems To Take Forever

    | Houston, TX, USA | Top

    Library patron: “I need to get on a computer.”

    Me: “I’m sorry… as the sign on the sign-up computer says, the entire computer system is down.”

    Library patron:“Oh, I just need to check my email.”

    Me: “Ma’am, I’m sorry, but it’s everything.”

    Library patron: “Well, could you look up a book for me?”

    Me: “I’m sorry, ma’am, I guess I’m not clear. The ENTIRE system is down. We can’t do anything that involves the internet and that includes printing things out. We even use VOIP phones so we can’t call out.”

    Library patron: “Oh. Well, just look up what I have checked out right now, and tell me when it’s due.”

    Me: “I can’t do that, either.”

    Library patron: “Can you check my email for me?”

    Me: “No, ma’am. We use the same system.”

    Library patron: “But, I saw you typing!”

    Me: “Yes, ma’am, I’m working on a report on the word processor. This is something that doesn’t use the Internet.”

    Library patron: “Well, when will the computers be fixed?”

    Me: “We don’t know.”

    Library patron: “Why?”

    Me: “Because it’s broken. If we knew what was wrong, we’d be fixing it.”

    Library patron: “Does this happen often?”

    Me: “Nope.”

    Library patron: “So you are saying it’s just a coincidence that the first time I need to use the computer, the system is down?”

    Me: “Well, yes.”

    Library patron: “Do you actually do anything useful here?”

    Me: “Well, normally I’d be troubleshooting the problem with the system, but for the past 10 minutes, I’ve been having to answer your questions about it.”

    Library patron: *stomps off*

    Even Customers Have A Stupid Quota

    | Texas, USA |

    Customer: “What time is tax assistance here?”

    Me: “They are here on Tuesdays and Thursdays, from 12 to 2 o’clock.”

    Customer: “Okay, so they’re here Tuesday through Thursday, from 12 to 2 o’clock?”

    Me: “No sir, only on Tuesday and Thursday.”

    Customer: “Okay, Tuesday and Thursday, all day long?”

    Me: “No sir, only from noon until 2.”

    Customer: “So, you’re telling me that they are here from noon to 2?”

    Me: ¬†”Yes.”

    Customer: “And that’s on Mondays and Tuesdays?”

    Me: “No, sir… ”

    (Before I can say anything further, the person behind him explodes…)

    Another customer: “It’s here on Tuesday and Thursday from 12 to 2! I don’t even know what the @#$% you are asking about, but I’ve figured out what time it happens! What the @#$% is wrong with you?!”

    Customer: *slinks away*

    Related:
    Even Bosses Have A Stupid Quota, Part 3
    Even Bosses Have A Stupid Quota, Part 2
    Even Bosses Have A Stupid Quota

    Altruism, How I Miss Thee

    | New Zealand |

    Library patron: “I’ve donated a lot of books over the years. So, from now on I’d like all my requests for free, please.”

    (Requests to transfer books from one library branch to another cost $1 per time.)

    Me: “I’m sorry. We don’t have any policy to do that.”

    Library patron: “I’ve donated so many books over the years I think this is a special case! I should be given free requests and fines.”

    Me: “I’m sorry, that’s not something you’ll be able to do. A lot of people donate books and we don’t give them free requests and fines.”

    Library patron: “But I’ve been supporting the library with all these donations I’ve been giving. I deserve something in return!”

    Me: “I’m sorry, but the word donation implies you expect nothing in return… otherwise, it’s not a donation.”

    Library patron: *lightbulb goes on* “Oh…”

    Accidental Lemonade From Lemons

    | Amsterdam, The Netherlands |

    Me: “Hi, can I help with anything?”

    Customer: “Yes, I’m looking for a good book.”

    Me: “Do you have any specific genre or subject in mind?”

    Customer: “Yes, a good one… one that I’ll like.”

    Me: “Um, you’ll have to be a bit more specific. I don’t really know what you like. Science fiction, thriller, fantasy, horror, that sort of thing?”

    Customer: “Well, don’t you know any good books?”

    Me: “I haven’t actually read them all, but–”

    Customer: “You haven’t? What kind of librarian are you? Isn’t there anyone here who can help me?”

    Me: “This one–” *holding up a book* “–is pretty popular at the mo–”

    Customer: “How do you know I’ll like it?! You can’t know that. I want a book that I’ll like.”

    (I get frustrated and just grab a random book that was recently turned in.)

    Me: “Here, you’ll love this one!”

    (Unfortunately, she did like it, and told my boss to thank me for my great suggestion. Darn.)

    Page 29/31First...2728293031