Not Always Right on Facebook Not Always Right on Twitter Not Always Right Unfiltered on Tumblr
Featured Story:
  • Customer Service Is Over(reaction)
    (1,612 thumbs up)
  • August Theme Of The Month: We Are Closed!
    Submit your story today!

    How About Bringing That Brain Out Of Retirement

    | IL, USA |

    Caller: “Hi, I’m looking for [coworker].”

    Me: “I’m sorry, but she retired last month.”

    Caller: “Oh…can you have her call me back?”

    Me: “I’m sorry if I wasn’t clear before. She retired and is no longer employed here. Can you tell me what you are calling about so I can direct you to someone else?”

    Caller: “No, no, that’s fine. I’ll just call for her again later.”

    Me: “Sir, I’m sorry, but she won’t be here later. She retired. She’s gone.”

    Caller: “It’s okay. I’ll just call for her later.”

    Me: “Sir, you don’t understand. Other members of our group have taken over her responsibilities, so if you can tell me what it is you needed to talk to her about, I can direct you to someone who can help you.”

    Caller: “So, can I call back next week?”