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    Unable To Think Independently

    | Ireland | Geography, History, Tourists/Travel

    (Years ago, I worked in an Internet cafe. We have an American tourist come in and check his email. His email doesn’t have a traditional webmail service. You have to connect through a special program and chose your location.)

    Customer: “I can’t connect. It’s not showing my mail.”

    Me: “I see what it is. You chose to use the UK access number.”

    Customer: “But I’m in the UK.”

    Me: “No, this is Ireland.”

    Customer: “But Ireland is part of the UK.”

    Me: “No, only the north is.”

    Customer: “But you all speak English.”

    Me: “Yes, but we are still a different country. It’s listed under the Republic of Ireland in the drop down menu.”

    Customer: “But that is part of the UK. People here are British right?”

    Me: “No. In America you had a war of independence in 1775 right?”

    Customer: “Yes.”

    Me: “So did we, in 1921. If we’re British, so are you.”

    Rage Against The Machine, Part 2

    | Sydney, NSW, Australia | Extra Stupid, Technology, Wild & Unruly

    (I am a regular at an internet cafe and am quite friendly with the staff. I’m at the front counter chatting with one of them, while there is a young lady working on one of the computers that’s becoming visibly more and more frustrated. Eventually she slams her fists down on the keyboard. The staff member looks up from our conversation and goes over to see what’s wrong as I listen in.)

    Staff: “I’m going to have to ask you not to do that, miss, or you’ll have to pay for any damages. Is something wrong? Can I help you with anything?”

    Customer: “The computer won’t respond to me! It’s not sending the email I wrote up!”

    Staff: “Okay, I might be able to help you with that. How are you sending the email?”

    Customer: “You don’t understand. The computer won’t respond to me! It won’t do what I want it to!”

    Staff: “I understand, miss, but you’ll need to explain to me exactly what you’re trying to do so I can help you.”

    (Suddenly the customer goes ballistic and starts screaming at the staff member.)

    Customer: “CAN’T YOU UNDERSTAND THAT I HATE COMPUTERS?! I HATE COMPUTERS! I HATE COMPUTERS! I HATE COMPUTERS!”

    (With this the customer picks up the keyboard and slams it down on the desk before pushing past the stunned staff member and running out of the internet cafe. The staff member eventually picks up and unplugs the now broken keyboard as I wander over to him.)

    Me: “Why would she be in here trying to send an email if she hates computers?”

    Staff: “I don’t know, but I’m going to go have a smoke.”

    Related:
    Rage Against The Machine

    A Thin Gap Between Thick Customers

    | New Zealand | Extra Stupid, Technology

    (I notice a customer getting frustrated with his computer while a regular in the booth next to his is struggling valiantly to keep a straight face. Eventually the frustrated customer comes up to the desk.)

    Customer: “Your computer ate my skydiving DVD!”

    Me: “Are you saying it won’t eject?”

    Customer: “No, when I push the button, a tray comes out but it’s empty.”

    Me: “The disc drives are all closed units; there’s nowhere it could have gone. I’ll come over and have a look.”

    (The disc tray is indeed empty. My regular is staring wide-eyed at his computer monitor while snorting behind his hand. I notice something shining in the gap between the top of the disc tray and the computer case.)

    Me: “Sir, did you open the tray before putting your DVD into the computer?”

    Customer: “Of course I did! I know how to use a d*** computer!”

    (At this my regular is squeezing his eyes shut and going red in the face. I take off the side of the case.)

    Me: “Sir, is that your DVD sitting on top of the disc drive?”

    Customer: “Yes! Your computers are so cheap and crappy! If it’s damaged my disc, you have to pay for a new one!”

    Me: “You must have pushed it into the gap yourself. I’m not buying you a replacement if it’s scratched.”

    Customer: “No. I. Didn’t. I told you I’m not a f****** moron. I know how to use a computer!”

    (I show the customer that the disc drive is a completely closed unit and not much bigger than a regular CD case.)

    Me: “So my computer’s disc drive somehow teleported your DVD outside of itself?”

    (At this point my regular completely loses control and laughs so hard I start to wonder if I’m going to need to call an ambulance. The customer snatches at his DVD, missing it and knocking it to the floor while he almost loses his balance and ends up standing on it before storming out. My regular finally manages to calm down enough to breathe properly.)

    Regular: “I saw him push it in there. I was waiting for that for 45 d*** minutes.”

    Nocturnal Provisions

    | Australia | Rude & Risque

    (I work at an all-night internet cafe. We get a few customers come in late at night to watch adult movies. One night, I get a phone call along these lines.)

    Caller: “Hi, do you have webcams I can use?”

    Me: “Yes, we do.”

    Caller: “What about tissues?”

    Me: “Sorry, what was that?”

    Caller: *muffled laughter* “Tissues. Do you guys have tissues?”

    Me: *catching on* “Yes, sir…but you have to bring your own Vaseline.”

    In A Mail Dominated Industry, Some Are Left Behind

    | Yuma, AZ, USA |

    (I’ve set up an elderly customer up with a paid public computer to use.)

    Customer: “How do I get to my email?”

    Me: “Who is your account with?”

    Customer: “I don’t know. Who?”

    Me: “You don’t know?”

    Customer: “The email account doesn’t come with the computer?”

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