My coworker is serving a customer who has tried a few free samples.

Customer: “Hmm, I don’t know, there are so many flavours. Which is your favourite?”

Coworker: “I’m actually lactose-intolerant, so I usually go for the sorbets.”

Customer: “I don’t believe it.”

Coworker: *Laughs* “I know, a lactose-intolerant person working in a gelato place.”

Customer: “Not that, it’s just that you’re such a hefty girl. I could have sworn you’d have eaten every flavor here.”

Coworker: “…”

Customer: “Oh, don’t be upset! You’re still very pretty! If you just lost a few pounds, you’d be perfect.”

Coworker: “…”

Our manager gets over the shock of this interaction quicker than I do, and storms over.

Manager: “Okay, you! Out!”

Customer: “What?! I just said she could stand to lose a few pounds.”

Manager: “And we could stand to lose a few customers. Out!”

The customer was shooed out, still not entirely sure what they had done wrong. Our coworker was a little shaken but was fine by the end of the day, and we all contributed to sending her home with a nice tub of her favourite flavour of sorbet.

I work at a gelateria, and most new customers don’t know what gelato really is.

Customer: “Is it like Jello?”

Me: “No, it’s similar to ice cream, but it contains a lot less air, which gives it a richer and denser texture.”

Customer: “So… it’s a pudding?”

I end up explaining to her EXACTLY what gelato is and what it’s made from in more technical detail. 

Customer: “So, you make it out of cheese?”

Me: “…no. Milk, cream, and sugar.”

Customer: *Getting mad* “Well, why not?!”

I work in an ice cream shop.

Customer: “I’d like a double-scoop ice cream but with each scoop in its own cup.”

Me: “Okay, but that will be rung up as two single-scoop orders, which is [total]. If you just get a double-scoop in its own cup, it’ll be [lower total].”

He got very upset. He didn’t understand the concept that things EVERYWHERE are priced so that it’s cheaper to get one item of a larger size than it is to get multiple smaller items that add up to the same amount.

After I tried to explain it to him for a while, he stormed out.

I work at an ice cream store where we mix ice cream flavors and toppings on an ice-cold slab. I get a call from a customer.

Customer: “Do you have any strawberry shortcake ice cream?”

Me: “We can make it.”

He then asks for all of our prices for each size. I tell him and he hangs up.

A few hours later, a man comes in and immediately asks:

Customer: “Do you have strawberry shortcake ice cream?”

Me: “Yes, we do. It usually is made with sweet cream ice cream with strawberries, yellow cake, and whipped cream.”

He asks for the prices of each size, and I tell him the prices… AGAIN.

Customer: “So, what’s in it?”

I tell him… AGAIN.

Customer: “Can I get something instead of yellow cake? Do you have anything pink?”

Me: “Um… well, we have raspberries. And sprinkles have some pink in them. Or strawberry sauce to go along with the strawberries in there.”

Customer: “Okay, the strawberry sauce sounds good.”

Me: “All right, sounds good. So, you want sweet cream with strawberries, strawberry sauce, and whipped cream? Would you like the whipped cream on top or mixed in?”

Customer: “Actually, do you have any cake I can put in instead of the strawberry sauce so it’s more like a strawberry shortcake?”

Me: “You mean yellow cake?”

Customer: “Yes!”

I just stood there, slowly said, “All right…”, and made his ice cream.

It’s a rather slow day. My male coworker is on his break so it’s only me working up front. A middle-aged man pops into the store.

Me: “Hi! Welcome! What can I get started for you?”

I am a young adult woman with many facial and ear piercings. Normally, people don’t make any comments, but the man seems intrigued by my piercings.

Customer: “Hey! I wanted to get a coffee ice cream. Woah! Those are some cool piercings!”

Me: “Oh, haha, thank you! What size can I get you?”

Customer: “You look really sexy with those earrings. Are you doing anything after your shift?”

Me: “Oh, well, I’m closing, so I won’t be out anytime soon. What size can I get you, sir?”

Customer: “You should let me take you out. I bet I can show you a good time.”

This goes on for the whole transaction until we reach the register where I try to give him his total.

Me: “All right, sir, your total is [amount].”

Customer: “Well, if you ever change your mind, I’d love to take you out or even wait until you’re off shift. Have my card and call me if you want a real man.”

Me: “Uh, okay, thanks. Have a good day, sir.”

I had to run to the back to go show my coworker the business card. The man had handed me a business card with not only his full name, phone number, and email, but his Instagram, Facebook, Kik, Snapchat, and even his AOL and Yahoo Messenger account name! The card even said, “Let me show you a good time,” on the edges. I guess some people never give up!