It’s So Fluffy!

| Indianapolis, IN, USA | Bizarre

(I work at a hotel doing housekeeping, laundry, and generally other things that need help. As I’m exchanging a guest’s towels, her friend comes out and seems really frustrated.)

Guest: “Um, do you guys actually wash the pillows here?”

Me: “Yes, ma’am. I can assure you that all the pillows in here are clean.”

Guest: “Obviously they’re clean! But do you wash them?”

Me:  “Uh…yes, we do.”

Guest:  “I knew it! THAT’S WHY THE PILLOWS ARE TOO G** D*** FLUFFY!”

Me:  “I’m sorry to hear that you were uncomfortable. Sometimes guests that are more used to things from their house bring their own pillows.”

Guest: “And why the h*** would I do that?! All you d*** people would just steal it and make it fluffy!”

Now Would Be A Good Time For *Evil Laugh*

| Minneapolis, MN, USA | Extra Stupid

(I work at a hotel front desk. Two girls have just checked in.)

Me: “Okay, I just need to see a picture ID and a credit card to check you into the hotel.”

Customer: *concerned* “But will I get my card back?!”

Related:
Technical Take Backsies

Weekend Roundup: When Customers Attack!

, , , , | Not Always Right | Roundups, Wild & Unruly

When Customers Attack! This week, we share stories of unruly customers who prefer (violent) action over words!

  1. Bull In A China Shop:
    Sticks & stones may break my bones, but naked, guitar-throwing customers can really hurt me!
  2. Acute Mental Failure:
    HULK CAN’T FIGURE OUT HOSPITAL DOOR! HULK SMASH!
  3. (Full) Front(al) Desk:
    Can’t check into your hotel room, lady? Just mentally check out by ripping off your clothes and running in circles!
  4. Fudge In Flight:
    A customer airs their fudge frustrations by sending their ice cream sundae airborne.
  5. Marriage: The Ultimate Slippery Slope:
    Here’s to throwing your belongings in the air like you just don’t care!

PS #1: check out our new Extras section, with pictures, videos, and news galore!

PS #2: Read more roundups here!

Disturbingly Dense

| MA, USA | Extra Stupid

(I’m working the day shift at a hotel. One day, I get a page from the front desk.)

Coworker: “This is going to seem like a weird request.”

Me: “Okay, what’s up?”

Coworker: “Well, the lady in room [#] needs you to show her how to use the ‘Do Not Disturb’ sign.”

Me: “You’re kidding, right?”

Coworker: *laughs* “I’m afraid not.”

(I go to the guest’s room and knock on her door. A lady in her 50s comes to the door holding a little cardboard ‘Do Not Disturb’ sign.)

Guest: “How do I work this?”

(I take the sign and put it on the door handle.)

Guest: “Oh, so that’s how that thing works!”

Insinuatingly Dangerous

| West Yellowstone, MT, USA | Tourists/Travel

(This happens during a small snow storm. West Yellowstone is at the top of Gallatin Canyon and the road can be very dangerous in the winter.)

Visitor: “Thanks for the directions! I’m heading for Bozeman.”

Me: “You’re welcome, and drive safe!”

Visitor: “How dare you?! I am a great driver! Don’t you ever again imply otherwise!”

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