Not Always Right on Facebook Not Always Right on Twitter Not Always Right Unfiltered on Tumblr
Featured Story:
  • Casting The First Stone Cold Glare
    (1,814 thumbs up)
  • August Theme Of The Month: We Are Closed!
    Submit your story today!

    The Notified And The (Not)ified

    | California, USA | Hotels & Lodging

    Caller: “I have a reservation! I know I have one!”

    Me: “Okay, ma’am, I don’t appear to have one under your name. Is there another name it could be under?”

    Caller: “NO! I have a reservation!”

    Me: “May I ask how you booked your reservation?”

    Caller: “I don’t know, but I have one!”

    Me: “Okay, did you book it online? Call the hotel or choice? did you come to the hotel and book it?”

    Caller: “No, I didn’t do any of those things but I know I have a reservation.”

    Me: “Could anyone else have made the reservation for you? Perhaps a travel agency?”

    Caller: “No, but I have a reservation! I know I do.”

    Me: “Do you have a confirmation number I could look it up with?”

    Caller: “No.”

    Me: “Ma’am, if you didn’t book a reservation, and no one booked it for you, I don’t think you could possibly have a reservation. But, I would love to make you a reservation. In fact, I can make it right now. I’ll just need to get some information from you.”

    Caller: “No, I do not give out my information. I have a reservation!” *hangs up*

    Stop And Stair, Part 3

    | Boone, NC, USA | Extra Stupid, Hotels & Lodging

    Customer: “What’s up there?” *pointing at the stairs*

    Me: “Those stairs take you to the second floor and the breakfast area.”

    Customer: “So, like, if we walk up those stairs, we’ll be on the second floor?”

    Me: “Yes, that’s generally what happens when you go up stairs.”

    Customer: “That’s so cool! They’ve got stairs and an elevator!”

    Related:
    Stop And Stair, Part 2
    Stop And Stair

    Separate, But (Not) Equal

    | Wisconsin, USA | Hotels & Lodging

    (I am explaining our different room types to someone who has never stayed with us. The hotel I work for is very small and has a different name for many suites.)

    Me: “And lastly, we have our Supreme and Premiere suites, which are our largest units.”

    Customer: “What’s the difference?”

    Me: “They are exactly the same, except the Supreme is on the left side of the hall and the Premiere is on the right side.”

    Customer: “What’s the price difference?”

    Me: “They cost the same.”

    Customer: “Which one is better?”

    Me: “They are exactly the same.”

    Customer: “But which one is better?”

    Me: “They are the same. Just opposite sides of the hall.”

    Customer: “Just tell me which one is better, dear.”

    Me: “The Supreme?”

    Customer: “Thank you! You’ve been such a sweetheart!”

    The Customer Is Always Fright(ened)

    | Estes Park, CO, USA | Hotels & Lodging

    (The Stanley Hotel is a very nice big hotel in town. It is known to be an inspiration to the book/movie “The Shining”. It is also known to be haunted, and even gives ghost tours.)

    Customer: “I demand a refund.”

    Assistant Manager: “I’m sorry, was there a problem with your room?”

    Customer: “Yes! The ghosts in your hotel are mean. I demand a refund.”

    Assistant manager: “I’m sorry, you have already stayed here and had every service our hotel has to offer. I cannot give you a refund. The hotel is known for being haunted, and I am sure you were aware of this going into your visit.”

    Customer: “But the ghosts were mean!”

    Santa Thanks You For Your Consideration

    | Helsinki, Finland | Food & Drink

    (A customer is inquiring about restaurants in the vicinity of the hotel and I’ve offered him a few suggestions.)

    Customer: “Thank you for your help. Now, I have one more question, if that’s okay?”

    Me: “Of course.”

    Customer: “Is all the meat in Helsinki reindeer meat?”

    Me: “Do you mean in the Finnish restaurants?”

    Customer: “No, everywhere. Is it possible to get beef, or pork, for example?”

    Me: “Yes, you can get pretty much any kind of meat here. Reindeer is a specialty meat, even for most Finns.”

    Customer: “Oh, ok! I used to live in Alaska and reindeer was the only meat you could get there. Thanks for your help, again!”

    Me: “You’re welcome.”


    Page 24/47First...2223242526...Last