Hotel | Fort Myers, FL, USA |
(All of our hotel rooms have safes. Each safe has a set of instructions on how to input your own 4-digit code.)
Me: “Front desk, how may I help you?”
Guest: “What’s my code?”
Me: “I’m sorry? Your code?”
Guest: “Yes, my 4-digit secret code?”
Me: “You make it up yourself. We aren’t allowed to know it.”
Guest: “I make it up myself? How am I supposed to know what code to use?”

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924 Thumbs Up!)
Hotel | Kingston, ON, Canada |
(I am checking out an elderly woman. Off to the side is a younger woman, waiting impatiently and tapping her foot.)
Impatient customer: “Excuse me!”
Me: “I’m sorry, ma’am. I’m just finishing up with this lady here, and I’ll be right with you.”
(The impatient customer lets out a loud sigh, and walks out the door. She talks to her boyfriend. He then comes in.)
Impatient customer’s boyfriend: “What the h***, bro? Were you just rude to my woman?”
Me: “No, actually. Quite the opposite. Your friend was rude to this lady here as I was still waiting on her.”
Impatient customer’s boyfriend: “Whatever, bro. You’re lucky I don’t come over there and kick your a**.”
(The elderly customer claps, looking at me.)
Elderly customer: “I’ll stay and watch and be your witness!”
(The boyfriend doesn’t know what to say, and then hesitantly leaves.)

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2,350 Thumbs Up!)
Hotel | Mansfield, TX, USA |
Me: “Front desk, this is [me].”
Guest: “Is this the front desk?”
Me: “Yes, ma’am. What can I do for you?”
Guest: “Is it okay to get in the hot tub?”
Me: “Yes, ma’am. It is open 24 hours.”
Guest: “Okay. I was just checking because there seem to be bubbles in it.”
Me: “No, that’s normal.”
Guest: “I’ll call you if it’s a problem.” *click*

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918 Thumbs Up!)
(I am serving drinks in the hotel’s restaurant before the start of a meal.)
Guest: “Can I charge this to room 1?”
Me: “Actually, no. You can’t.”
Guest: “Why ever not?”
Me: “Because that’s actually my room.”
Related:
Inn-Experienced Guest, Part 2
Inn-Experienced Guest

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1,787 Thumbs Up!)
Hotel | Long Island, NY, USA |
(A guest picks up the house phone in the hallway. The call goes directly to the front desk.)
Me: “Front desk, how may I help you?”
Guest: *confused and disappointed* “Oh. The sign said ‘house phone’. I thought it would…um…call my house.”
Me: *seriously dumbfounded*
Guest: “I guess not.” *click*

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1,466 Thumbs Up!)