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    Dumb By Any Metric

    | Oklahoma, USA | Extra Stupid, Math & Science

    Customer: “What’s the difference between these two water heater gas lines?”

    Me: “One is two feet long, and one is four feet long.”

    Customer: “But what is the difference? They’re priced differently.”

    Me: “Um, one is 24 inches long, and one is 48 inches long.”

    Customer: “I don’t understand! Why should I buy one over the other?”

    Me: “Because one is only this long.” *holds arms two feet apart* “And one is this long.” *hold arms four feet apart*

    Customer: “You don’t have to be so rude!” *storms away*

    Speaking Of Rips…

    | Bella Vista, AR, USA | Liars & Scammers

    (I’m in the lawn and garden section and see a lady looking at some flowers. I see her pull a flowerpot off of the rack and tear the plastic container apart. She then turns around and sees me.)

    Customer: “The packaging on this item is broken. Can I get a discount?”

    Me: *unsure of how to respond* “Let me get you my manager, ma’am.”

    (I explain the situation to my manager on the way over.)

    Customer: “The packaging on this item was broken. Can I get a discount?”

    Manager: “Ma’am, we can’t give discounts on items that you yourself have broken.”

    Customer: “What a rip-off!” *leaves store*

    Water You, Stupid, Part 9

    | Texas, USA | Extra Stupid

    (I work at a home improvement store selling appliances. I receive a call from a very upset customer.)

    Me: “Thank you for calling [store]. How can I help you today?”

    Customer: “Yeah, I picked up a fridge yesterday. It has been 24 hours and hasn’t made any ice.”

    Me: “Okay, sir, we’re going to run troubleshooting. Is the fridge getting power?”

    Customer: “Of course it’s plugged in. What do you think I am, an idiot?”

    Me: “Sorry, sir. I’m just trying to troubleshoot. Is the water supply to the fridge working?”

    Customer: “What water supply?”

    Me: “Well, sir, you have to connect the fridge to a water line for it to be able to make ice.”

    Customer: “Are you kidding me? I have to hook up the fridge to water? I thought it just made ice.”

    Me: “Well, sir, it can’t pull water straight from the air.”

    Customer: “Running water to a fridge…I don’t understand why these companies have to make things so complicated these days!” *hangs up*

    Related:
    Water You, Stupid, Part 8
    Water You, Stupid, Part 7
    Water You, Stupid, Part 6
    Water You, Stupid, Part 5
    Water You, Stupid, Part 4
    Water You, Stupid, Part 3
    Water You, Stupid, Part 2
    Water You, Stupid

    A Case Of Late Onset Dissatisfaction

    | Michigan, USA | At The Checkout

    (I’m working at the returns desk. A customer enters with a 5-gallon bucket of deck stain and sets it on the counter with ease. This tips me off because these buckets weigh about 50lbs when full.)

    Me: “Hello. Did you have a problem with the stain?”

    Customer: “No, it just wasn’t the right color. I didn’t like it at all.”

    (I open the bucket and notice its 3/4 of the way used.)

    Me: “And you decided not to stop after the second coat?”

    Customer: *blank stare of guilt*

    Missing The Y In DIY

    | Michigan, USA |

    (I work at the returns desk of a big-box home-improvement store. A customer is bringing back a pesticide/weed killer sprayer.)

    Me: “Hello, did you have a problem with the sprayer?”

    Customer: “Yes! It won’t work. It keeps clogging up. This is the second sprayer I’ve brought in, and I haven’t even finished my deck!”

    Me: “What type of spray are you using in the sprayer?”

    Customer: “I’m using the deck stain listed on the receipt there.”

    Me: “There’s your problem: this sprayer won’t work for deck stain.”

    Customer: “What?! What do you mean?! That’s not what I was told! I was told this would work just fine!”

    Me: “Who told you that it was okay to use a pesticide sprayer for deck stain?”

    Customer: “Well, I don’t know his name, but he looks…um…he works here, okay?”

    (I start the returns process on the register I’m at.)

    Customer: “So, what would you recommend to stain my deck?”

    Me: “I’d go right over to aisle 5 and look at the paint sprayers.”

    Customer: “But those are so expensive! I can’t afford one of those.”

    Me: “Well, you could always buy a brush and do it the old-fashioned way.”

    Customer: “But that’s work!”

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