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    Of Closed Minds And Opened Doors

    | Richfield, MN, USA | Extra Stupid

    (I am walking a customer out to her car so I can help her load the mulch she has purchased. She tries unsuccessfully to use her key fob to open the trunk.)

    Customer: “It’s not working! Oh my god, what am I going to do? I can’t get into my car!” *starts tearing up*

    Me: “Ma’am, it’s okay! Just use the key to open the door.”

    Customer: “It won’t open the door! It only starts the car. What are you, stupid?”

    (We go through this a couple more times before she caves in.)

    Customer: “Fine, I’ll try it your way!”

    (As expected, the door opens with key.)

    Customer: *condescending* “Well, how am I supposed to know that the key opens the door?!”

    Beware The Old Prune That Prunes

    | Somerset, UKSomerset, UK | Bizarre

    (An elderly lady comes in and tells me she wants to look at flooring. As I’m under strict orders not to leave the tills, I direct her to the flooring while I get a coworker from that department. She walks away and comes back a few minutes later, and we begin to chat idly while waiting for help.)

    Customer: “What’s your name?”

    Me: *smiling and pointing at name tag* “Jasmine.”

    Customer: “Oh, I used to have some jasmines in my garden.”

    Me: “Oh that’s nice!”

    Customer: “I HATED IT! It grew like a weed. I had to chop it all down.”

    Me: “Oh, that’s not good.”

    Customer: “Now, you’d better get me someone RIGHT NOW, or I’ll chop YOU down!”

    Me: “Um, someone’s on their way.”

    (A few minutes later, the coworker who went to talk to her comes up to me to borrow a tape measure for her. I tell him what she said to me.)

    Me: *to coworker* “She said she wants to chop me down like she did her jasmine plants!”

    Coworker: “You know, that’s really weird…when I first went up to her, she said ‘I’m so glad you’re here. I was going to smack her in the face in a minute!’”

    (Finally, as the customer is about to leave, she comes up to me again.)

    Customer: “Well, I’m glad you got your coworker. He was very good.”

    Me: “I’m very pleased about that!”

    Customer: *menacingly* “I’ll let you live…this time.”

    Dumb By Any Metric

    | Oklahoma, USA | Extra Stupid, Math & Science

    Customer: “What’s the difference between these two water heater gas lines?”

    Me: “One is two feet long, and one is four feet long.”

    Customer: “But what is the difference? They’re priced differently.”

    Me: “Um, one is 24 inches long, and one is 48 inches long.”

    Customer: “I don’t understand! Why should I buy one over the other?”

    Me: “Because one is only this long.” *holds arms two feet apart* “And one is this long.” *hold arms four feet apart*

    Customer: “You don’t have to be so rude!” *storms away*

    Speaking Of Rips…

    | Bella Vista, AR, USA | Liars & Scammers

    (I’m in the lawn and garden section and see a lady looking at some flowers. I see her pull a flowerpot off of the rack and tear the plastic container apart. She then turns around and sees me.)

    Customer: “The packaging on this item is broken. Can I get a discount?”

    Me: *unsure of how to respond* “Let me get you my manager, ma’am.”

    (I explain the situation to my manager on the way over.)

    Customer: “The packaging on this item was broken. Can I get a discount?”

    Manager: “Ma’am, we can’t give discounts on items that you yourself have broken.”

    Customer: “What a rip-off!” *leaves store*

    Water You, Stupid, Part 9

    | Texas, USA | Extra Stupid

    (I work at a home improvement store selling appliances. I receive a call from a very upset customer.)

    Me: “Thank you for calling [store]. How can I help you today?”

    Customer: “Yeah, I picked up a fridge yesterday. It has been 24 hours and hasn’t made any ice.”

    Me: “Okay, sir, we’re going to run troubleshooting. Is the fridge getting power?”

    Customer: “Of course it’s plugged in. What do you think I am, an idiot?”

    Me: “Sorry, sir. I’m just trying to troubleshoot. Is the water supply to the fridge working?”

    Customer: “What water supply?”

    Me: “Well, sir, you have to connect the fridge to a water line for it to be able to make ice.”

    Customer: “Are you kidding me? I have to hook up the fridge to water? I thought it just made ice.”

    Me: “Well, sir, it can’t pull water straight from the air.”

    Customer: “Running water to a fridge…I don’t understand why these companies have to make things so complicated these days!” *hangs up*

    Related:
    Water You, Stupid, Part 8
    Water You, Stupid, Part 7
    Water You, Stupid, Part 6
    Water You, Stupid, Part 5
    Water You, Stupid, Part 4
    Water You, Stupid, Part 3
    Water You, Stupid, Part 2
    Water You, Stupid

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