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    Your Infrastructure Dollars At Work

    | Lee's Summit, MO, USA |

    (Late at night, a customer comes to register with a tall bottle of whiskey and off-brand cola.)

    Me: “Do you have your [customer] card?”

    Customer: “Yeah, I got it right here on my cell phone. You see, I gotta have my phone on me at all times in case the boss calls, I got the keys to heavy machinery.”

    Me: “Oh yeah?”

    Customer: “You know how much fun it is to drive a bulldozer when you’re sober? IMAGINE THAT WHILE YOU’RE DRUNK!”

    Ed Begley Jr. Starts To Cut Back

    | Brookfield, WI, USA |

    Me: “Would you like paper or plastic?”

    Customer: “Oh, I’d like one of those nice canvas bags, please.”

    Me: “Excuse me?”

    Customer: “You know, one of those reusable canvas bags. Like the ones that she’s got!” *points to the next customer in line*

    Me: “Uh, well, we don’t have those here, unfortunately. All we’ve got is paper or plastic. If you want a canvas bag, you’d have to buy one and bring it yourself.”

    Customer: “What a load of crap! Why should I want to save the environment if I have to pay to do it?!”

    This Is Why We Have Self-Checkout Lanes

    | Portage, MI, USA |

    Customer: “Put that bread in the bag.”

    Coworker: “I don’t want to break it…

    (The grocery bags are already very full.)

    Customer: “No, it’s CRUSTY!”

    (The customer rushes over, grabs it, and STUFFS it into the bag, totally crushing it.)

    Customer: “See? It didn’t break! Can you make the bags more even?”

    (My coworker takes out some of the groceries and evenly weights the bags.)

    Customer: “No, make them more evenly weighted!”

    Coworker: “I just did…”

    Customer: “NO, NOW IT’S NOT FAIR TO ALL OF THE OTHER BAGS!”

    (The customer grabs her bags and literally runs out of store.)

    Is That A Pinot Noir In Your Pocket…

    | Brookfield, WI, USA |

    (I work as a bagger at the local grocery store. An old man walks through the checkout lane with spandex pants on and what appears to be a wine bottle stuffed down.)

    Cashier: “Sir, there is no way in h*** that you are THAT well-endowed. Get your butt back here!”

    Customer Service Saves Another Life

    | Florida, USA |

    Customer: “How many pine nuts are in your ‘Lemon Orzo with Pine Nuts’?”

    Me: “A good amount, why?”

    Customer: “Because my husband is allergic, and I was just wondering how much I’d be able to give to him.”

    Me: “Well, ma’am, do you like your husband?”

    Customer: “Yes, why?”

    Me: “Because it could very well kill him.”

    Customer: “…”

    Me: *nodding*

    Customer: “Oh…”


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