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    Ungratefully Gratis

    | Charlotte, NC, USA |

    (I work customer service for a grocery store chain. One day, I’m bagging groceries for a customer when his chicken rings up for $4.99/pound.)

    Customer: “I don’t think that price is right. The chicken is supposed to be half off this week.”

    Me: “I’m sorry sir, let me go check…”

    (I head back to the meat department and see that he is right. Our store policy is that if an item rings up higher than it’s advertised price, it’s free. I go back to the cashier and tell him to void it.)

    Me: “Congratulations, sir. You just got some free chicken.”

    Customer: “What? Why?”

    Me: “Because the item rang up the wrong price, and it’s our policy to give it to you for free.”

    Customer: “But doesn’t that affect your inventory? How do you keep track of that?”

    Me: “We don’t. Our main concern is that the customer is treated fairly.”

    Customer: “But that must cause some kind of problem!”

    Me: “I’m sorry, sir, but this is the way we’ve done it for years.”

    Customer: “That’s the problem with Americans these days! If it doesn’t affect me, why should I bother?! That’s all they care about!” *pays for the rest if his groceries and leaves in a huff*

    Related:
    Neither Gratis Nor Grateful

    When Good Onions Go Bad

    | Gainesville, FL, USA |

    (At the natural foods store where I work, we cater to a lot of people with food allergies. I overhear this conversation between two customers:)

    Customer 1: “I have a mild case of celiac disease. It’s always so tempting to just eat a little bit of bread or cookies, but I regret it so much later!”

    Customer 2: “Oh yeah, I know what you mean. I love onions, but I’m terribly sensitive to them. They make me suicidal!”

    Customer 1: *laughs* “I’m sure they’re not that bad!”

    Customer 2: “Very much so! I can tell when I accidentally eat some because my thoughts turn dark. I hallucinated the bacon had a gun and wanted revenge!”

    Two Heads Of Lettuce Are Better Than One

    | Tennessee, USA |

    (I’m checking out a grocery store customer. Everything seems normal until she heads to the bagging area.)

    Me: “Ma’am, I’m sorry. I don’t have a bagger right now.”

    Customer: “Oh, that’s fine, I can bag!” *pause* “Would you like paper or plastic, ma’am?” *pause* “I’d like paper, please, thank you.”

    (I glance over at the woman from the corner of my eyes.)

    Customer: “I love your shirt!” *pause* “Thank you!”

    (I continue checking out the lady’s order.)

    Customer: “Oh, miss, you’re going too fast. Please slow down!”

    (I turn off my conveyor belt and continue to ring up her items.)

    Customer: “No, stop going so fast!”

    (I slow down for the last four items and then give her the total. The customer comes to the credit card machine to pay.)

    Customer: “Thank you, you’re such a wonderful cashier! We’ll have to remember to come through your line next time!”

    It’s All In Your Head

    | Texas, USA |

    (I’m a cashier at the local grocery store. One evening, a customer comes up to my till.)

    Me: “Did you find everything okay today, sir?”

    Customer: “Yes, thank you, I did.”

    (I start scanning his items. Out of nowhere, he grabs the hand-held scanner and points it at his forehead. Naturally, nothing comes up.)

    Customer: “Just as I thought. I’m priceless!”

    Military Intelligence, Part 4

    | Vancouver, Canada |

    (A kid walks up and asks to buy a pack of cigarettes.)

    Me: “Could I see your ID please?”

    (The kid hands me an un-laminated piece of hand-cut white paper with a picture taped to it and all the “information” handwritten.)

    Me: “Seriously, you’re going to try this?”

    Customer: “It’s my military ID…”

    Related:
    Military Intelligence, Part 3
    Military Intelligence, Part 2
    Military Intelligence, Part 1


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