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    Going On And On And Coupon

    | OH, USA | At The Checkout, Bad Behavior, Money

    (I used to work as a cashier at [Large National Chain]. One afternoon I am ringing out an elderly couple’s groceries. The elderly woman has a duplicate coupon for an item that she can only use one for. I give it back to her and try to explain that we don’t allow duplicate coupons. The woman becomes irate.)

    Elderly Woman: “We already spend so much money here! Why can’t we just use it?”

    Me: “Ma’am, you only have one of those items, and the coupons are only good for one item each. You can get another one and use the coupon, but I can’t ring the second one up when you only have the one item.”

    Elderly Woman: “I don’t understand. My husband and I spend so much here. Can’t you just allow it?”

    Me: “I can’t. I’m sorry, but the coupon won’t even scan, and I’m not allowed to hand-key it in at this location.”

    Elderly Woman: “That’s stupid. Just forget it.” *throws her items at me* “I don’t understand why you can’t just do it when I spend so much money here.”

    (I apologized to the woman and continued scanning her items. Later, I was working at the customer service desk and she went up and complained about me. To me.)

    Both Brains Were Fried

    | Toronto, ON, Canada | At The Checkout, Food & Drink

    (In this case, both the cashier AND I were idiots. I’m a product demonstrator buying supplies for my next demo: 12 bags of French fries. I get to my car and realize the cashier only charged me for 10. So I go back in and explain the problem.)

    Cashier: Thank you so much! I’d have been in so much trouble.”

    Me: *feeling sheepish, I brought the receipt but NOT the un-scanned bags back in* “Should I go get them to scan again?”

    Cashier: “Nah, just grab two more from the cooler. I’ll scan those and charge you for them.”

    (I run and get them. I get back and she’s explaining to the entire line what a tool she is and how grateful she is to me for my honesty. As such, she’s working distracted and on autopilot… It’s 10 pm and I’ve had a long day myself, so I’m not precisely paying attention either.)

    Cashier: *scans bags* “Okay, that’ll be $4.99.”

    (She automatically bags them and hands me the bag. I automatically take them, say thank you, and leave.)

    Me: *10 minutes later at home, un-bagging groceries into my freezer* “Oh, lord! Now I’ve paid for 12 and have 14!”

    Gun Control Out Of Control

    | IN, USA | At The Checkout, Criminal/Illegal, Money

    (Today is the day before Thanksgiving. I went to a grocery store to grab a couple of last minute supplies and the card reader won’t scan my really old debit card. I reach into my wallet and go to hand the cashier cash when she flinches and ducks behind the counter.)

    Me: “Hello, you okay down there?”

    Cashier: “Oh, sorry, I thought you were pointing a gun at me.”

    Me: “Why on earth would I do that?”

    Cashier: “Because your card was declined.”

    Me: “…”

    Cashier: “Open carry.”

    Me: “People really pull guns on you over ten bucks worth of groceries?”

    Cashier: “Yeah, they want to make sure our freedom to be an a**-hole is protected, I guess.”

    (I paid for my groceries and spoke to her manager about getting her a gift card. Grocery stores shouldn’t be war zones. Leave your guns at home!)

    Has No License To Be Right

    | FL, USA | At The Checkout, Underaged

    (I work at a local grocery and pharmacy store in my neighborhood in the customer service department. I deal with checks, returns, and things of that nature. A lady walks up to me looking to cash a check.)

    Me: “So, you’d like to cash a check for $76? May I see your ID, please?”

    Customer: “Absolutely! Here you go.” *I inspect the ID, which expired over seven years ago*

    Me: “Miss, I can’t take this ID. It expired on [this date] in ’07. As such, that makes it invalid.”

    Customer: “Are you kidding me? This is ridiculous! I cash checks at your sister store down the road all the time with this ID!”

    Me: *trying to be as nice as possible* “Well, I can tell you they shouldn’t be doing that either. It’s illegal for me to cash this check with an invalid license. Do you have a valid ID?”

    Customer: *searching through her wallet for a newer, legal license* “Here. You need to learn to respect your elders and let the customer be right.”

    (I’m 20 and while that is true, I’m not going to break any laws.)

    Me: “And while we’re at it, may I ask why you carry around that expired license?”

    Customer: “Well, in case I lose my new one, of course!”

    (She takes her money and storms out. I turn to a coworker who watched the whole thing.)

    Me: “I hope she doesn’t get pulled over and present that. She wouldn’t have a good excuse.”

    The Signs Of Change

    | Omaha, NE, USA | At The Checkout, Awesome Workers, Language & Words

    Me: “Paper or plastic?”

    Customer: “Paper.” *after some consideration* “No, plastic.”

    (My bagger obviously doesn’t catch the change, and continues bagging in paper.)

    Customer: “Excuse me!” *snaps her fingers in front of the bagger’s face* “Weren’t you listening? I want plastic! Not paper! You should be paying attention!”

    (My bagger, startled, gives her a confused look and starts signing something, indicating that he’s deaf. The woman goes extremely pale.)

    Customer: “Uh, thank you. Goodbye.” *she grabs her bags, still paper, and rushes out of the store*

    (My bagger then slides me a note that says:)

    Note: “What I said to that woman was so rude.”

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